topic Re: Unable to see Synology NAS content in TV

Unable to see Synology NAS content

Forestpct — Sat, 07 Oct 2023 09:59:51 GMT

Have just installed a 2023 Samsung 55S95C. It's on a wired connection to home network which has a Synology NAS. All other devices on the network (TVs, phones, PcCs etc) can access the NAS via DNLA and play/view content. The NAS is shown in the Connected Devices and when I first accessed it I could see content. I accessed the photo library without issue but when I accessed the music content and tried to play a track it timed out. Now, when I try and access the NAS I get a "No Content Found" message. Any suggestions on what might be causing this?

Re: Unable to see Synology NAS content

Pugs1957 — Sat, 07 Oct 2023 10:12:06 GMT

What are you using to access the NAS?

Re: Unable to see Synology NAS content

Forestpct — Sat, 07 Oct 2023 10:41:44 GMT

Tx for response. I'm not quite sure what you are asking. I have the latest Synology Media Server package (V2.1.0-3304) installed on the NAS and the other TVs on the network, access and play the content using DLNA. I've not installed anything on these TVs (all also older Samsungs) to make this happen. I assume the S95C should work the same way and, as per my post, it did appear to be doing so the first time I tried it. Folders and content on the NAS were visible until I tried to play an audio track at which point the TV access hung and since then I get the "No Content Found" message every time I try and access the NAS. Access on other TVs continue to work fine. The NAS is a DS218play and is at latest DSM (7.2-64570 Update 3)

Re: Re: Unable to see Synology NAS content

Pugs1957 — Sat, 07 Oct 2023 11:40:29 GMT

Sorry, I now realise the 55s95c is a TV! I am wondering if it's an audio file format issue. Best way to test is copy one of the audio files to a USB stick, plug it into the TV and see if it will play. All of my audio files are flac and will not play on my TV.

Re: Unable to see Synology NAS content

Forestpct — Sat, 07 Oct 2023 12:22:39 GMT

Thanks again for advice. The problem is resolved! I had already rebooted the NAS (as part of the latest DSM update) but that didn't make any difference. I then rebooted my router and it's also possible the TV was doing an update as well. Anyway, all now working!

Re: Re: Unable to see Synology NAS content

Pugs1957 — Sat, 07 Oct 2023 16:30:16 GMT

Yippee

Re: Unable to see Synology NAS content

Marius001 — Sun, 04 Feb 2024 15:40:14 GMT

I have got Samsung S90C QD-oled and it is not seeing my NAS in sources as just plug and play. My LG 2015 TV sees. What am I missing? I do want to use DS Video or some 3rd party apps. You would expect 2023 Samsung TV should just have a simple access to NAS via sources but no it isn't.. So frustrating..

Re: Unable to see Synology NAS content

SimichOil — Mon, 19 Feb 2024 14:12:13 GMT

Same with me - 77'' S90C - 3-4 weeks ago i was able to see the Synology NAS in the list with the connected devices. Since then - nothing is shown - no access to my NAS. In the DSM - my NAS sees the TV in the list with the devices - but the TV itself does not show the NAS.

Same with my external AV Receiver - 3-4 weeks ago - it was shown in the connected devices - not it is not shown. I wish i had an old school button like SOURCE so i can choose what i want to see....but now - i need to go to HDMI Diagnostics - to scan - and to confirm that the HDMI is working OK - and then i can see the Received itself. Very odd and annoying....

Re: Unable to see Synology NAS content

Mynicknameis — Fri, 15 Mar 2024 16:15:00 GMT

Your Samsung S90C should have come with the solar cell remote and a standard remote.

The standard remote has a source button on it top right.

As for not seeing certain external devices, make sure that you have the latest firmware updated.

Then with the external device connected and powered on, simply run through the setup for it through the universal remote setup and it should see it if it is all connected correctly.

Re: Unable to see Synology NAS content

Mynicknameis — Fri, 15 Mar 2024 16:19:46 GMT

You should just be able download DS video directly from apps on your Samsung tv.

See the link below for more information if you need it still.

https://kb.synology.com/en-sg/DSM/tutorial/What_should_I_know_about_DS_video_for_Samsung_Smart_TV

Re: Unable to see Synology NAS content

Tinus74 — Tue, 18 Jun 2024 17:35:13 GMT

Hi, I have also the issue that the samsung s95ca 65 2023 is not seeing my Synology NAS DS920+. I restarted all components in my network. Also set the correct profile in the media server to Samsung TV profile.

Any suggestions on what is causing this issue. My older samsung TV is seeing the the nas. No issue with this one.

Re: Unable to see Synology NAS content

Members_McDMhSN — Fri, 28 Jun 2024 13:40:46 GMT

77s95d also not seeing dlna media server on my Synology 1522+. This is so frustrating. I barely got over not having DoVi but this is ridiculous!

Any solution?

Re: Unable to see Synology NAS content

Fernandozer — Thu, 11 Jul 2024 18:00:13 GMT

I recently got my new neo-qled tv and had this same problem... However in my old samsung tv nas server showed without problems.

For those who are still dealing with the same problem i found a work around to play content directly through dnla and without the need of using apps like ds-video (which i don't like at all)

You can use dlna apps in your phone.. using them to browse content in your nas and then play it sending it to the TV. Once it starts to play you don't need the phone.

I'm using DMS explorer (free / android) and it works perfectly, actually it is easier to browse content this way than doing it trough the tv

Re: Unable to see Synology NAS content

orgchem1971 — Sat, 20 Jul 2024 18:37:01 GMT

Similar issues. My Synology ds920+ is no longer recognized by my Samsung QN90 75" tv.

Re: Unable to see Synology NAS content

ArieKanarie80 — Thu, 15 Aug 2024 10:04:07 GMT

Had the same (at least it seems that way) issue with my new 65QN93C. Tried a lot of settings. Ended up contacting the reseller, who contacted Samsung support for me. They said the issue is Synology doesn't like the TV name with special characters. The default TV name had 65" in it. Renamed the TV (in the TV settings menu) to something simple like 'TVliving'. Restarted TV and the NAS popped up immediately as a connected source and is working just fine.

Hope this helps!

Re: Unable to see Synology NAS content

Tinus74 — Fri, 16 Aug 2024 14:28:50 GMT

Hi, Thanks for the tip! This solved the issue on 2 of my new Samsung TV's. Why is Samsung using names with not regular characters and spaces in it! Anyway, My issues has solved now.

Re: Unable to see Synology NAS content

orgchem1971 — Mon, 19 Aug 2024 14:18:31 GMT

Thanks for this ArieKanarie80 but for me this doesn't work. The only way I have found that allows me to see my Synology NAS on my Samsung is for me to unplug the TV, wait 30 or so seconds and plug back in. Then I see my Synology NAS. As I turnoff my NAS each day I have to repeat this process each time I turn the TV back on to see the NAS drive.

Re: Unable to see Synology NAS content

Members_McDMhSN — Sun, 25 Aug 2024 13:23:59 GMT

Same setup here. I tried everything and gave up. I am currently using Plex, which works great (also decoding DTS audio). The only issue with Plex is the pictures library not rendering at full resolution (you can tell it's lower quality).

Re: Unable to see Synology NAS content

Members_McDMhSN — Sun, 25 Aug 2024 13:38:14 GMT

Wow! Never crossed my mind. I think it's the first time I don't change a default name for a device! Thank you! It works now!

Re: Unable to see Synology NAS content

Peavey — Fri, 18 Oct 2024 15:51:48 GMT

Arie, you're a hero! Had this same issue with my brand-new 555QN88D. Tried a lot, but after changing the tv device name (using only alphanumeric characters) my Synology NAS immediately appeared between my connected sources.