topic Re: Tv keeps reverting to terrestrial input source from freesat source in TV

Tv keeps reverting to terrestrial input source from freesat source

rogerd — Wed, 23 Dec 2020 18:01:29 GMT

I recently purchased a Samsung UE50 TU8507UXXU tv, which has both satellite and terrestrial receivers, as I have a better picture and greater channel choice I chose the satellite input. However if anyone in the family opens the apps and selects “Samsung Tv Plus” and chooses a channel to watch, when finished and returning back to “Tv mode” the input has been changed from satellite to terrestrial mode, I then have to go through the setting sequence again each time to change it back to satellite input (freesat).
has anyone else experienced this and is there a way to stop it happening?

Re: Tv keeps reverting to terrestrial input source from freesat source

Jody Flint — Sat, 03 Jul 2021 15:43:06 GMT

I really wish this had an answer, as it’s the issue I have.

Re: Tv keeps reverting to terrestrial input source from freesat source

sflsgd — Tue, 18 Jan 2022 20:22:16 GMT

same issue here - drives me nuts

Re: Tv keeps reverting to terrestrial input source from freesat source

Chris JH — Wed, 19 Jan 2022 09:12:16 GMT

Same here. I've unplugged the terrestrial aerial and just use Freesat.

Re: Tv keeps reverting to terrestrial input source from freesat source

knugs21 — Sun, 23 Jan 2022 13:25:20 GMT

I have this problem too but can't get any help from samsung

Re: Tv keeps reverting to terrestrial input source from freesat source

Terry63738 — Fri, 02 Dec 2022 22:59:57 GMT

Me too Samsung Frame 43" 2021

Re: Tv keeps reverting to terrestrial input source from freesat source

Terry63738 — Fri, 02 Dec 2022 23:38:17 GMT

Literally just solved it. You just need to switch back to freesat. You do this by selecting live Tv app, which currently has no signal. Push the channel select button to bring up the Tv guide. Then press the little button with coloured spots on twice. From there select Aerial type and choose freesat. Not really much of a shortcut, but hopefully answers your issue.

Re: Tv keeps reverting to terrestrial input source from freesat source

asdr14 — Tue, 25 Apr 2023 12:51:26 GMT

Hi Terry, I don't think you give yourself any credit mate. That is exactly what I would describe as a shortcut. It took me about 10 secs to resolve this after I saw your msg as I had accidentally pressed the Samsung TV Plus button on my remote. The other way is to retune the TV set which includes wiping your list of favourites and having to figure out how to set your TV up again - 30 mins work at the very minimum. Things like Channel 4 HD are channel 126 so you need to create a favourites list and put everything in the order you want. So you saved me a bunch of time and now I know what to do in future. Anyone else with this problem, Terry above here has figured out how to resolve the problem in seconds, just go into TV Guide, press the 123 button on your remote, move left to the 123 button on the screen and press that which opens up 3 more options. Press the middle one that says Aerial and you can switch between Aerial and Satellite - Awesome. Thanks for figuring it out and taking the time to let the let the rest of us know. Well done!! Cheers Pal, Chris

Re: Re: Tv keeps reverting to terrestrial input source from freesat source

Terry63738 — Tue, 25 Apr 2023 12:59:51 GMT

Thanks for your kind words. Glad it helps as I like you was pulling my hair out constantly retuning.

Re: Tv keeps reverting to terrestrial input source from freesat source

Spydersweb — Thu, 06 Jul 2023 19:15:09 GMT

It’s an absolute nightmare not being able to have this stuff documented well enough. I concur your message was an amazing find just when I needed it. Saves having to rescan for a satellite signal.

Re: Tv keeps reverting to terrestrial input source from freesat source

kit1977 — Fri, 14 Jul 2023 17:46:44 GMT

I like Terry's work around but at the end of the day it is a pain and should not happen. I don't even have terrestrial aerial connected so TV should not default to that.

Re: Tv keeps reverting to terrestrial input source from freesat source

daveaclayton — Sat, 07 Oct 2023 22:22:22 GMT

If you are a senior citizen, the samsung setup process is PAINFUL to say the very least. Especially when all the want is the use of their terrestial Aerial.

In addition, even for use less senior citizens, the method to flip between Freesat & Freeview is totally non-intuitive. They are 2 seperate sources and should be setup as such. They could have seperate APPs which would be a reasonable halfway.

The 3rd issue is why oh why does it flip back to Freeview, from Freesat everytime you flip APPs....Aaaaaaargh

Perhaps the worst setup system I have ever come acrosss. Why have something done in 3 clicks of a menu when you can do it in 20....?

If I had my way I would return the TV as not fit for the use that it was purchased...

Re: Tv keeps reverting to terrestrial input source from freesat source

weirdbeardmt — Wed, 17 Jan 2024 18:12:19 GMT

Just iterating asdr14's comments below... I keep coming back to this advice as this happens so often! Thanks for the guide... !

One question: what's the equivalent of the little button with coloured spots on the main remote? I can only seem to do it from the mini remote...

Re: Tv keeps reverting to terrestrial input source from freesat source

Janbo — Sat, 21 Dec 2024 18:23:34 GMT

Know the feeling. Hubby (87) wanted a bigger screen so bought a 55 in tv. Have had trouble getting regular tv ever since. Three days is the longest time before things go blank again. Costs £20 every time I get the guy out to fix it . Every bloomin week.

Re: Tv keeps reverting to terrestrial input source from freesat source

chrisp3 — Sat, 08 Feb 2025 11:02:51 GMT

All you need to do is press and hold the button with the 123 and dots. This will bring up the remote control shortcut screen and you can switch between satellite and terrestrial.

Re: Tv keeps reverting to terrestrial input source from freesat source

weirdbeardmt — Sat, 08 Feb 2025 16:55:57 GMT

I figured this out… ie how to make the change but using the big remote.

When you’re on the guide, press and hold guide on the main remote and this brings up a new menu. Use the left arrow to go over, then the up arrow to go up… from there you can change the aerial type.

great if (like us) you’ve lost the tiny remote.

Re: Tv keeps reverting to terrestrial input source from freesat source

knigma — Fri, 14 Feb 2025 19:03:05 GMT

I suffer from this issue too. Complete pain. Watch any "Samsung TV Plus" and the TV reverts to Terrestrial. It's straightforward enough to switch back (when you know how), but a clear bug that Samsung need to fix rather than ignore!

Re: Tv keeps reverting to terrestrial input source from freesat source

g3az66 — Mon, 07 Apr 2025 15:47:30 GMT

Excellent! Been pulling my hair out for days. Thanks so much

Re: Tv keeps reverting to terrestrial input source from freesat source

g3az66 — Mon, 07 Apr 2025 15:48:48 GMT

Hallelujah!! Thanks for the fix 😊