topic Re: Re: Change region on Samsung TV QE55Q80CATXXU in TV

Change region on Samsung TV QE55Q80CATXXU

Members_YmOaXqy — Sun, 03 Dec 2023 11:18:27 GMT

Hi.

I want to change region on my Samsung QLED. TV was bought on UK but now will be used on Poland.

I just want to add that Mute-Vol Up-Chanel Up-Mute is not working.

Please help.

Thanks

Re: Change region on Samsung TV QE55Q80CATXXU

JAMES4578 — Sun, 03 Dec 2023 16:12:48 GMT

Hi @Members_YmOaXqy you could try FFWD - 2 - 8 - 9 - REWIND.

Start by setting the source to Tv.
Once you have set the source to TV, press the Menu button, then select the System sub-menu.
In the system sub-menu you should see a Set Up option. Click to begin setup.
Continue the setup until you are at the "Smart Hub Terms & Conditions, Privacy Policy" Page. When you are on this page, press the following buttons in a direct sequence.

MUTE - VOL UP - CHANNEL UP - MUTE or

» - 2 - 8 - 9 - « (this is FFWD - 2 - 8 - 9 - REWIND)

It may well take a few tries but ideally you will see a bigger country list and be able to proceed.

However whilst this has worked for some customers not been a universal solution.

Re: Change region on Samsung TV QE55Q80CATXXU

Members_YmOaXqy — Sun, 03 Dec 2023 16:07:02 GMT

@JAMES4578

Unfortunately, both of these methods do not work 😞

Re: Change region on Samsung TV QE55Q80CATXXU

Members_YmOaXqy — Sun, 03 Dec 2023 18:14:52 GMT

@JAMES4578

Unfortunately, both of these methods do not work

Re: Change region on Samsung TV QE55Q80CATXXU

Members_YmOaXqy — Mon, 04 Dec 2023 21:12:02 GMT

Problem solved

It’s a bit different now.

Reset your whole tv and when you are on the screen that says “Enjoy a wide range of smart features”, do the Mute - Volume up - Channel up - Mute .

Then a window with the country selection will appear

Re: Change region on Samsung TV QE55Q80CATXXU

Packidge — Wed, 20 Dec 2023 05:39:27 GMT

Thank you so much for this, I already wasted 2 hours before I found your post but it's all working now.

Re: Re: Change region on Samsung TV QE55Q80CATXXU

ramon018 — Thu, 11 Jan 2024 00:21:06 GMT

Hi! I don't see that screen. It goes from Internet settings samsung account login and then terms and conditions who don't work...

Re: Change region on Samsung TV QE55Q80CATXXU

M7spark — Sat, 13 Jan 2024 07:57:08 GMT

This works for me. Thanks!

Re: Change region on Samsung TV QE55Q80CATXXU

Benson2 — Mon, 15 Apr 2024 02:17:54 GMT

Hi,

I need your support , I bought a New TV samsung Q60Z (QA65Q60ZAJXXZ) from china, now I'm going to use it in Africa (Congo) but I'm facing a problem like : the server is currently down and undergoing maintenance please try later (7-3) I can't accept terms and conditions, in order the TV works normal with APPs. please help me to solve this problem !!

thanks in advance

Re: Change region on Samsung TV QE55Q80CATXXU

MrPickles — Sat, 04 May 2024 10:58:58 GMT

I love you. Thank you!!!!!!!!

Re: Change region on Samsung TV QE55Q80CATXXU

Benson2 — Sun, 05 May 2024 17:53:23 GMT

Hi, please could you help me for this problem !?

thanks in advance

Re: Change region on Samsung TV QE55Q80CATXXU

Robbycee — Sat, 24 Aug 2024 05:56:24 GMT

You have to do the full reset, and then on the terms and conditions page do the:

mute - volume up - channel up - mute

and then you’ll get the region settings.

if, like me, you’re trying to get the UK App Store (for BBC Iplayer and ITVX on your Samsung TV) then once you’ve set the region and agreed to the T&Cs, you must SKIP the step where it asks you to select your set top box provider.

Also (I’m in Dubai, UAE), so I have an Etisalat tv box, and no matter what you do, the tv remote won’t control the Etisalat box, so when the TV asks you if the remote is working, just select ‘Yes’.

Good luck guys.

Re: Change region on Samsung TV QE55Q80CATXXU

ob123 — Fri, 18 Oct 2024 17:20:33 GMT

Did you find the solution? I bought the same model from China and facing the same issue once I try to change region.

Re: Change region on Samsung TV QE55Q80CATXXU

paddley — Sun, 03 Nov 2024 01:26:40 GMT

Thank you !!!!

Re: Change region on Samsung TV QE55Q80CATXXU

SasquatchLV — Thu, 14 Nov 2024 19:04:48 GMT

Maybe someone have an answer for the same TV, just 2024 model? QE55Q80DATXXU ? I'm pretty this must be done on "Terms & Privacy" section when setting up SmartHub.

EDIT: Nevermind, it's the same, i was just pressing the speech/voice button on the remote, not the actual mute

Re: Change region on Samsung TV QE55Q80CATXXU

Nicolas Bucci — Wed, 18 Dec 2024 14:27:55 GMT

Hello everyone, I am a bit desperate. I have just purchased a Samsung QE50LS03DAUXXH in a different region, and now it is not working in my region. After setting it up initially, I received a message that my TV was geo-locked and so there were many features I could not benefit from. I have tried to reset Smart Hub, and now I am never able to reach the Terms & Conditions page. An error message pop up by before I access that page saying the server is down and under maintenance. Please help me!

Re: Change region on Samsung TV QE55Q80CATXXU

sahilkumarmaths — Fri, 10 Jan 2025 07:01:50 GMT

This also didn't work for me for tv model: QN65Q70CAFXZC . Please help.

Re: Change region on Samsung TV QE55Q80CATXXU

Cee027 — Sun, 23 Mar 2025 12:27:43 GMT

I am unable to change my samsung crystal tv location