topic Re: Large white spots (2) on screen in TV

Large white spots (2) on screen

Blancacat — Wed, 25 Oct 2023 10:47:15 GMT

The spots vary in intensity depending on colour of background. If say grey the spots are hardly visible.

Support could not be contacted so asking the community.

Thanks

Re: Large white spots (2) on screen

xSteveuk — Wed, 25 Oct 2023 13:11:14 GMT

How old is to tv
Do you still have warranty
You could try Contacting support
Explaining the issue

If brought tv from a retailer
You could try Contacting them to get a replacement

Re: Large white spots (2) on screen

JAMES4578 — Wed, 25 Oct 2023 15:15:11 GMT

Hi @Blancacat Do you have the latest firmware? check if any difference between Picture Settings/Modes Modes. could check all cables and connections to ensure everything is secure. otherwise unplug at mains for around 5 minutes . However if errors on Picture Test after Troubleshooting , Settings-support-Self Diagnosis- Picture Test it may be a fault and would need to get in touch with Samsung Support for advice. As you have not named model not sure if this is a relatively recent model or not. https://www.samsung.com/uk/support/contact/

Re: Large white spots (2) on screen

Blessed4life — Wed, 25 Oct 2023 15:41:24 GMT

Hi, that's an issue with some Samsung tv's, it happened to my 32inch about three years ago.
I ended up just buying a new television.

Re: Large white spots (2) on screen

Blessed4life — Wed, 25 Oct 2023 17:01:39 GMT

Just wondering is your tv's infront of a window, mine was, I just thought it was down to my bad positioning of the TV.

Re: Large white spots (2) on screen

Blancacat — Wed, 25 Oct 2023 18:05:58 GMT

Thanks very much for your reply contacted support who suggested that it should be taken to repair shop as they could not find fault.

Re: Large white spots (2) on screen

Blancacat — Wed, 25 Oct 2023 18:07:43 GMT

Thanks very much for your reply. Support who suggested that it should be taken to repair shop as they could not find fault.

Re: Large white spots (2) on screen

Blancacat — Wed, 25 Oct 2023 18:08:33 GMT

Thanks TV 7 years old. Support could not find solution. Recommends repair shop.

Re: Large white spots (2) on screen

Blancacat — Wed, 25 Oct 2023 18:09:28 GMT

Thanks

Re: Re: Large white spots (2) on screen

JAMES4578 — Wed, 25 Oct 2023 18:31:33 GMT

Depends on cost of course,might wish to consider another TV given the age when there are likely to be more issues.