topic Red Bull TV app vanished. in TV

Red Bull TV app vanished.

ronecc — Fri, 03 Feb 2017 18:25:42 GMT

My 22" Samsung was not connecting to the internet recently. Sometimes it stated it was connected, but Smart TV would not start. At other times it stated the TV needed updating, but would not connect to the internet to do it. I decided to try changing the DNS setting from 8.8.8.8. to 8.8.4.4. as I had read about recently. That worked and the TV updated. I checked the Smart Hub to make sure it was working and it was. Trouble is Red Bull TV app has vanished. I have checke the sections for 'Popular, update and a third one at the bottom of the screen, but I cannot find it anywhere. Can anyone suggest where it may have gone and can I retrieve it?

Model. UE22H5600AKXXU

Version 03

S/N 044234MFA04832T

Thanks in advance

Re: Red Bull TV app vanished.

AntS — Sun, 05 Feb 2017 16:29:34 GMT

Hi ronecc. :smileyhappy:

If it's no longer in the Smart Hub, then It may be that Red Bull TV have stopped or pulled their app from that model. The best folks to ask are the app developers themselves directly.

Re: Red Bull TV app vanished.

ronecc — Sun, 05 Feb 2017 17:54:42 GMT

Can the app developer to stop supplying from one Samsung model to another? I will get on to Red Bull.

Re: Red Bull TV app vanished.

AntS — Mon, 06 Feb 2017 13:49:19 GMT

They can stop supplying a particular model. The Smart Hub itself is just the host.

Re: Red Bull TV app vanished.

ronecc — Mon, 06 Feb 2017 14:18:51 GMT

Thanks again for your reply. Red Bull tell me all Samsung TV's made since 2013 are able to view Red Bull TV so I am at a loss as to why the app has vanished. As I used to watch it, obviously my TV, purchased in 2014 was of the correct era. I will just have to watch on my laptop.