topic Re: F9000 evolution kit in TV

F9000 evolution kit

Ginga_p — Thu, 26 Jan 2017 12:11:06 GMT

As once again samsung has released no intentions of bringing out a evolution kit for the F9000 series tv this year (based on remarks made at C.E.S). And not one last year. They have broken how the tv was advertised ie future proof.

Im going to issue samsung with a notice from the small claims court. The form (MCOL) is £105 and can be easily found through the government website or email ccbc@hmcts.gsi.gov.uk. They are really helpful. Ive used samsungs address as

Samsung Electronics UK

Samsung House

1000 Hillswood Drive

Chertsey, Surrey, KT16 0PS

Received a email back from the small claims court. The process can take 4 to 6 weeks to process then may require going to a county court house in front of a judge if samsung fights your case.

Re: F9000 small claims court

KellyM — Tue, 10 Jan 2017 20:30:11 GMT

We’re sorry that it has come to this, @Ginga_p. Your claim will be thoroughly investigated once it is received by the team.

Since the launch of the F9000 series in 2013, we have taken advantage of the Future Ready design releasing two Evolution kits; the SEK-2500 (2014) and the SEK-3500 (2015), which both allow for connections to a UHD B Player and Sky Q. We have checked with our colleagues in the product team who have confirmed there are no current plans to release further kits at this time.

Re: F9000 small claims court

Ginga_p — Wed, 11 Jan 2017 11:34:18 GMT

Thanks for the reply. Im aware there has only been two evolution kits released and dont see this as future proofing as the tv was clearly sold as. And am also aware these evolution kits will connect happily to many products. Ive decided to do this after the recent successful case brought against samsung by Michael collins for not bring out advertised follow up evolution kit for a 2013 plasma tv in the usa.

F9000 small claim court

Ginga_p — Fri, 27 Jan 2017 20:20:37 GMT

Im going to issue samsung with a notice from the small claims court. The form (MCOL) is £105 and can be easily found through the government website or email ccbc@hmcts.gsi.gov.uk. they are really helpful. make sure you have your original receipt as proof of purchase as you need this. Ive used samsungs address as

Samsung Electronics UK

Samsung House

1000 Hillswood Drive

Chertsey, Surrey, KT16 0PS

Received a email back from the small claims court. The process can take 4 to 6 weeks to process then may require going to a county court house in front of a judge if samsung fights your case.

G G

Re: F9000 evolution kit

tipes — Wed, 01 Feb 2017 11:59:59 GMT

I too am dissapointed that Samsung have not lived up to promises. I am however not going to go the small claims court route, as I am disabled and dont fancy all the work involved. I will say though that Samsung have seriously let us down here, and I am equally disgusted.

It is no doubt false advertising by Samsung, and they should be ashamed. This for me has spoilt what is/was a good product overall, but given the very high price I paid for it - this leaves a nasty taste in my mouth, and I will have to think twice before trusting Samsung again in future.

Come on Samsung do the right thing by your loyal customers.

Mark

Re: F9000 evolution kit

Ginga_p — Wed, 01 Feb 2017 13:17:13 GMT

I will let you know now it goes. Theres also a few people in the usa trying to get a class action suit together against Samsung for false advertising hopefully they will which would set precedent for a class action suit over here.

Re: F9000 evolution kit

tipes — Wed, 01 Feb 2017 14:10:45 GMT

Hi,

Please do let me know how it goes. Think they should be held to account over this issue, and good luck with your claim.

Mark

Re: F9000 evolution kit

tipes — Wed, 01 Feb 2017 14:32:38 GMT

Hope you dont mind - added you to my friends list.

Mark

Re: F9000 evolution kit

Mattslod — Sun, 28 May 2017 19:53:45 GMT

i know what u mean i got the flagship tv ue55hu8500 when it came out. As it was sold as FUTURE READY it was a real selling point for me. As the price was very high at £2700 when it came out. I though it would get updated to stay inline with the new models to come. But like everyone else samsung has let us down and its miles behind now. This is how it was sold to me

FUTURE READY

UHD Smart Evolution Kit

Unique to Samsung, the UHD Smart Evolution Kit² completely reengineers your TV without having to replace it. The HU8500 is compatible with all current UHD connected sources and can be upgraded to be compatible with future UHD standards as well.

oh course its not true no update for 2 years now not good at all.

Re: F9000 evolution kit

tipes — Sun, 28 May 2017 21:32:50 GMT

Any developments on your claim against Samsung?

Mark

Re: F9000 evolution kit

tipes — Sun, 28 May 2017 21:34:37 GMT

Really think Samsung should be held to account on this, and perhaps they should issue us with a new quantum dot TV. After all they make billions out of us suckers.
Mark

Re: F9000 evolution kit

Ginga_p — Sun, 28 May 2017 21:39:20 GMT

Who's got the bigger solicitors wins.

Re: F9000 evolution kit

tipes — Sun, 28 May 2017 21:57:10 GMT

Do I take it you got shot down then - if so there is no justice for the small person. Bar humbug.

Mark

Re: F9000 evolution kit

RWK2000 — Tue, 06 Jun 2017 17:52:50 GMT

Hi, I'm also wondering what happened as I opened a claim which I have been informed will be defended. Wondering how it went for you as the main selling point for me was that I'd have the TV for a while if I could keep it up to date.

Re: F9000 evolution kit

Ginga_p — Tue, 06 Jun 2017 18:21:28 GMT

Got know where fast.

Re: F9000 evolution kit

RWK2000 — Tue, 06 Jun 2017 18:31:11 GMT

I see, not sure what that means did you take the matter to small claims? Just wonder what their defense was? As costly process should I loose the case.

Re: F9000 evolution kit

Mattslod — Tue, 06 Jun 2017 18:35:05 GMT

You will never win they are to powerful. I tried and lost as well in the UK.

Re: F9000 evolution kit

Ginga_p — Tue, 06 Jun 2017 18:38:16 GMT

Its rubbish a bloke won his case in the states and others are expected to win there cases dont see whats different here.

Re: F9000 evolution kit

RWK2000 — Tue, 06 Jun 2017 18:38:37 GMT

May I ask what the particulars of your claim were?

I'm a bit put off but we've all been wronged just wondering if a particular judge can see some sense to the matter.

Just that I received confirmation they will defend my claim for misleading advertising.

Re: F9000 evolution kit

Mattslod — Tue, 06 Jun 2017 18:49:41 GMT

My claim was about them saying the tv was future proofed. But they said their is no date on what future is as their is no or no we're dose it say how long they say it will stay up to date. You can't claim your tv is not up to date. As future is not a unit of time it is not classed as false advertising.