topic Re: remove the Samsung TV Ad from homescreen in TV

remove the Samsung TV Ad from homescreen

autorick — Wed, 14 Sep 2022 15:55:27 GMT

I have recently bought a Samsung QE50Q60BAUXXU

Every time I turn it on or go to the home screen, a really annoying ad starts up for Samsung TV plus, "1000s of movies and TV shows..."

Does anybody, for the love of god, know how to disable this?

(It's absolutely mad that an automatic ad is built into your own tv!)

Re: remove the Samsung TV Ad from homescreen

Neo001 — Wed, 14 Sep 2022 16:11:38 GMT

Hi,

You can remove it by keeping the app in focus and pressing the down button to see the options - Move and Remove.

Re: remove the Samsung TV Ad from homescreen

autorick — Wed, 14 Sep 2022 16:16:21 GMT

Thank you, but unfortunately, that's the app you're referring to, not the 'ad', which sits in between the 'apps' logo and the list of apps.

It seems to be hard-baked into screen and not something you can select in the same way you can the app logos. But any time you run the cursor-box over it (which you pretty much have to every time you try to select an app) the advert for Samsung TV starts playing.

I have already removed the Samsung TV App and it hasn't removed the ad or stopped it for playing sadly.

Re: remove the Samsung TV Ad from homescreen

Neo001 — Wed, 14 Sep 2022 16:34:05 GMT

I noticed it just now

I did the following -

1. Made the Samsung TV Plus app visible again.

3. Turned on cable TV app ( just to switch to another app) and then disabled Samsumg TV plus

3. Removed Terrestial Live TV tile ( it keeps coming back though everything i turn on my TV)

4. Forced restarted the TV ( keeping the power button on the remote pressed till i saw the QLED text).

Re: remove the Samsung TV Ad from homescreen

JAMES4578 — Wed, 14 Sep 2022 19:51:48 GMT

Hi @autorick You could try @Neo001 's suggestions.

However if that does not work some other advice. Go to Menu-General-Smart features- Disable Auto Run Smart Hub and Auto Run last app.

To disable personalised Adverts go to Setings-Terms and Privacy. in privacy Settings Disable I consent to Internet Based Advertisements. You may need to also disable it the section specifically named I consent to Internet Based Services where it says Enable to make the content and advertising on Smart Tv more interactive. If there is anything else that you do not want such as Voice Recognition services you wish to disable that as well. It may then be a good idea to reset PSID which is the item at the bottom of the list (ID for personalised services) you may also be able to go to Broadcasting-Expert Settings and disable Hbbtv.

It is also possible to blacklist certain domains via your Router's Admin settings though you might find it a bit more involved. The Gitbub article is referring to the US site and not the European communities.

See more in this articles https://www.tab-tv.com/how-to-turn-off-ads-on-samsung-tv/

https://gist.github.com/samsung Tv Ads

Re: remove the Samsung TV Ad from homescreen

Jay122 — Tue, 28 Feb 2023 21:24:28 GMT

I have no solution. I tried what was suggested in this thread, but that doesn’t solve the issue:
1) The Samsung advertising appears as the first app as a wide button.
2) The top of the screen displays Baywatch or other content which I don’t want to see

3) Next to the recent app/program used appears a section On Now with Samsung TV content.

I don’t want any of these. It’s my TV, my home screen, I want to simply see my apps and streaming providers I’ve selected.

I find this intrusive and there’s obviously no way to turn this off?

Re: remove the Samsung TV Ad from homescreen

twobookmarks — Tue, 07 Mar 2023 18:53:57 GMT

Jay122 I totally agree. If you figure out how to remove the displays and the app, please post and let me know, thanks.

Re: remove the Samsung TV Ad from homescreen

Michael1212 — Sat, 18 Mar 2023 19:59:13 GMT

I think there was a lawsuits for the kindle for doing something like this. Seems pretty similar situation.

Re: remove the Samsung TV Ad from homescreen

Adam Zappel — Wed, 29 Mar 2023 01:47:21 GMT

I’m super annoyed by this. I hadn’t noticed it until recently on my Frame 55” 2019 version. It’s a dumb move…for me a reason not to buy Samsung after this.

Any way we can delete that weird ad? It’s a Samsung ad for something.. I never read what it is but I saw it says Samsung

Re: remove the Samsung TV Ad from homescreen

Jay122 — Mon, 03 Apr 2023 21:31:55 GMT

I think I got it.
1) bring back the Samsung TV app to your homescreen apps menu. - Menu - Connected Devices - prsss down on Samsung TV Plus down to add to Home Screen.

2) go to the Home Screen. Select STVplus app and delete from homescreen. In the new pop up select disable. Going back to Homescreen you might see less of STV now. But not all gone.

3) I did a reset restart by pressing the power button on the remote until the TV restarts.

4) I also opted out of personalised advertising int the privacy settings

5)I went to menu, privacy, reset PSID and then restarted again. Press remote power button long until tv restarts.

good luck. Hope it works.

Before and after picks

Re: remove the Samsung TV Ad from homescreen

topdavis — Fri, 14 Apr 2023 22:03:43 GMT

This only worked one time. Once the network services came online the Sponsored Content came back.

There is no Samsung solution for this and it has to do with the DNS used in the network connections.

If you have something like AdGuard DNS, the Sponsored Content won't work because AdGuard blocks the advertisements automatically.

You can also use OpenDNS as your DNS server and block ads.samsungads.com and point the TV to the OpenDNS DNS server. I believe their might be more url's needed, but starting with the one mentioned should block most of them.

If you have a firewall, you can block that URL, but it will block for all traffic through the firewall. Pointing a device to a DNS server that blocks the URL will only block it for that device.

I think this is really bad practice by Samsung as I already paid them for the TV. It's not like I am getting the TV for free. If they give me the TV, then I'll suffer through the ads.

Re: remove the Samsung TV Ad from homescreen

Jay122 — Fri, 14 Apr 2023 22:41:01 GMT

I can confirm that I’m still happy that there’s no more advertising. The Home Screen looks like the 2nd photo attached to my previous post. The TV is online I’m only using it for streaming providers and AirPlay. No Adblock DNS service or whatsoever used.

Re: remove the Samsung TV Ad from homescreen

topdavis — Fri, 14 Apr 2023 22:54:20 GMT

Maybe they changed functionality in firmware versions because I had to take an extra step for my newer TV. to stop showing the ads.

Re: remove the Samsung TV Ad from homescreen

Adam Zappel — Sat, 15 Apr 2023 02:05:48 GMT

What steps? I tried what was mentioned earlier and failed. Still get the fakkkn ad every time

Re: remove the Samsung TV Ad from homescreen

topdavis — Sat, 15 Apr 2023 02:43:54 GMT

The steps jay122 layed out earler. If you hold the power button and let the TV reboot, it wont have the Sponsored Ads.

On my set it inotially worked until the network came up, then the ads xame back.

IYou can confirm the ads are tied to network DNS settings by

1 - DO NOT have any woreless or wires ethernet connectivity configured. Reboot and the Sponsored Ads shouldn't come up at all. (You won't be able to stream, but this juat for testing)

2 - In my case, I use Adguard as my DNS server and point my TV to it. Adguard blocks ads automatically so the never get to my TV. (You can do the same with OpenDNS, but it takes more work)

Re: remove the Samsung TV Ad from homescreen

ThiagoBR — Sun, 16 Apr 2023 09:40:24 GMT

Thank you, the best simple solution I could find

Re: remove the Samsung TV Ad from homescreen

Adam Zappel — Sun, 16 Apr 2023 10:58:43 GMT

I did these steps yesterday and today didn’t see the ad. So far.
Will update if it stays like this.

Re: remove the Samsung TV Ad from homescreen

grahamsh — Thu, 29 Jun 2023 18:02:47 GMT

I guess you found the solution or gave up by now, but since other people will find this thread here is the solution that seems to work to get rid of the ad APP at the start of the menu line.
Go to APPS and find the Privacy Choices APP (blue square). Open the app and press the Terms and Conditions button.
You are presented with a number of lines which are ticked to say you consent to advertising. Remove all the ticks. Do not tick the box - I agree to all. Save your choices. Exit the App. Hold down the power on/off button on the remote until the TV restarts. Hopefully like me your Advertising App has gone.

Re: remove the Samsung TV Ad from homescreen

Nuggetnyc1 — Sat, 12 Aug 2023 14:18:12 GMT

This did it!!! THANK YOU!!!

Re: remove the Samsung TV Ad from homescreen

Adam Zappel — Sun, 13 Aug 2023 05:40:02 GMT

Yeah. This did it for me. Stayed like this foe a couple of months.