topic Re: Re: Sky Q connection in TV

Sky Q connection

NismoBlue — Wed, 26 Jan 2022 13:29:12 GMT

Hi.

Which is the best way to connect my SKY Q box to my Samsung QN800 TV & Samsung Q950T sound bar? Currently I've got the Sky Q box connected to the HDMI 1 on TV one connect box & the TV one connect box HDMI(earc) connected to the HDMI(earc) on the sound bar. I'm asking because I'm getting Lip sync issues.

Re: Sky Q connection

xSteveuk — Wed, 26 Jan 2022 13:42:54 GMT

Hi,
Try below

Connecting the Soundbar to your Sky Q Box

Connect the TV with the Sky Q Box via the HDMI cable. The cable itself is included in the package of the Sky Q Box.

The cable itself should be provided for in the Soundbar package

Connect soundbar to the TV

Re: Sky Q connection

NismoBlue — Wed, 26 Jan 2022 14:10:08 GMT

Hi Steve,

Thanks for the reply.

Can you tell me which HDMI Ports for each connection?

Re: Sky Q connection

Alfsdad — Wed, 26 Jan 2022 14:31:38 GMT

I have my soundbar connected using a digital audio cable. Sky Q box directly to Samsung soundbar. For sound. Then separate HDMI from Sky Q box to Samsung TV. Using port 2 for UHD 4k picture. Great picture and sound . No lip sync issues at all.

Re: Sky Q connection

NismoBlue — Wed, 26 Jan 2022 15:10:19 GMT

Hi. Alfsdad

Thanks for the reply.

I was advised to use a certified HDMI cable because I won't be able to get Q Symphony or Dolby Atmos using a digital audio cable.

Re: Re: Sky Q connection

Alfsdad — Wed, 26 Jan 2022 15:16:43 GMT

I was advised by Sky Tech team to use the setup I described as there is an issue between Sky Q boxes and some Samsung TV,s. Which manifests itself as lip sync issues.

Re: Sky Q connection

NismoBlue — Wed, 26 Jan 2022 15:29:05 GMT

Thanks

I was unaware of any issues

Re: Sky Q connection

BeamMeUp — Fri, 11 Mar 2022 16:58:40 GMT

Excuse me being a novice here... are you saying you connect your soundbar to the TV using ARC (=the digital audio cable)? then the sky box to the sound bar using HDMI? then another HDMI from the Sky box to the TV? Does an optical cable feature in this set up at all? Thanks for any help!

Re: Re: Sky Q connection

Alfsdad — Fri, 11 Mar 2022 17:18:27 GMT

No ARC uses HDMI cables. On the back of the Sky Q box is a port to use a digital audio cable. It's fibre optic cable. From this port to a similar port on the soundbar. Carries sound only. The HDMI from the Q box to the TV using the port on the Samsung TV that supports UHD 4K. Hope this is easier to understand.

Re: Re: Re: Sky Q connection

BeamMeUp — Fri, 11 Mar 2022 20:43:26 GMT

Yes! I just ordered an optical cable. Many thanks

Re: Sky Q connection

ian — Sun, 01 May 2022 08:55:05 GMT

Hi , do you have Netflix etc , if so with this set up do you watch via sky or tv apps ? . i found sky app picture quality for Netflix etc no where near as good as Tv apps . If so do you get Dolby atmos and no lip sync issue still via tv apps ? . I’ve had nothing but trouble with hdmi arc and Dolby atmos out of sync with sky q that’s all .

Re: Re: Sky Q connection

Alfsdad — Sun, 01 May 2022 09:13:20 GMT

The only way you can connect a soundbar without having lip sync issues is a Digital Audio Cable. Sky Q box directly to the Digital Audio port on the soundbar. I access all the Apps that need using the Sky Q App page. I can't remember when I used the apps on the TV itself. I have spoken with Sky on several occasions and there is a known issue with lip sync if you don't use the Digital Audio Cable. I don't know if it is a Sky problem or a Samsung problem.