topic Re: Can't play videos via Web Browser in TV

Can't play videos via Web Browser

realitywynn — Sun, 17 Feb 2019 15:07:54 GMT

**Help**

My Samsung TV is no longer playing videos whenever I try to access them via websites on the Web Browser within the TV.
UHD9000 series is my TV..
Does anyone have any tips on fixing this?

Please advise..

Thanks in advance!

Re: Can't play videos via Web Browser

AndrewL — Sun, 17 Feb 2019 15:28:58 GMT

@realitywynn: The web browser on your TV is unfortunately not compatible with Adobe Flash Player, which is required to steam video content. For streaming sites such as Youtube, Netflix etc please download the relevant application from the Smart Hub app store, although please be aware that if the app is not present in the store then it is not supported on your TV.

Re: Can't play videos via Web Browser

realitywynn — Sun, 17 Feb 2019 15:31:29 GMT

@AndrewL wrote:
@realitywynn: The web browser on your TV is unfortunately not compatible with Adobe Flash Player, which is required to steam video content. For streaming sites such as Youtube, Netflix etc please download the relevant application from the Smart Hub app store, although please be aware that if the app is not present in the store then it is not supported on your TV.

Thanks a lot for the reply.. It crazy because it used to work on the same websites and now all of a sudden it doesn’t.

Also on top of that, I have a friend who has the similar TV (8000 series) and he can watch the same content just fine..

Re: Can't play videos via Web Browser

EnriqTej — Fri, 14 Jun 2019 00:14:09 GMT

Hey man i got the same issue, i got the Samsung MU630D i few weeks back i could watch any video on the web browser but kow suddenly i can't, for example i use to watch a lot of animes and streamings tv shows but now i cant...

Im pretty sure that it wa the update cause i came up the 4th of june...

This you fix the problem?

Re: Can't play videos via Web Browser

realitywynn — Fri, 14 Jun 2019 00:18:30 GMT

Nope.. still cannot watch videos from websites and such..

Re: Can't play videos via Web Browser

joshkun — Thu, 27 Jun 2019 15:29:06 GMT

I used to watch Turkis TV on the browser on Samsung KS7005. I have now the same problem and I think too it's happend after the new update.

There is no video any more. There was some plugins which were apparently working and maybe they are saved away.

Do we get any help from Samsung or we just help each other if we can.

Re: Can't play videos via Web Browser

realitywynn — Thu, 27 Jun 2019 15:15:35 GMT

I agree.. Some update changed things and I am not happy about it!

Re: Can't play videos via Web Browser

EnriqTej — Thu, 27 Jun 2019 15:15:36 GMT

Yeah right, im pretty sure it was after the update....

Advise anu news please in order to solve this thanks

Re: Can't play videos via Web Browser

TroubleDouble — Thu, 27 Jun 2019 17:14:03 GMT

I agree.I used to stream movies on my browser and i cannot now.

I can still shadow my phone on my tv to play movies.

I tried resetting my router just bc its the only thing i hadnt done.

Still not playing videos. just black box where it should be playing and nothing ever happens... ugh

Re: Can't play videos via Web Browser

HeatXfer — Wed, 10 Jul 2019 21:04:52 GMT

I've got a Q7 that quit streaming videos and live content from motogp.com. youtube works through the browser but nothing else. Now I'm going to have to buy a chromecast or something similar. Very poor support from Samsung.

Re: Can't play videos via Web Browser

ditikos — Sun, 15 Sep 2019 18:00:47 GMT

I see that too. I can't use any of internet browser's streaming models. Prior to the new update I could use some and they were showing the native player (the blue one) instead of any player and it was fine.

Also I noticed a divx registration or something code. Was this existing prior to 1240 firmware?

Re: Can't play videos via Web Browser

Lindsey3 — Thu, 10 Oct 2019 10:52:28 GMT

Are they making any moves to make it compatible with Adobe Flash Player? Not all websites have an App.

Re: Can't play videos via Web Browser

Daniel707 — Fri, 11 Oct 2019 01:30:43 GMT

Hello,

I had the same issue, then put on the settings desktop view, now it's working.

Re: Can't play videos via Web Browser

maviay — Fri, 11 Oct 2019 07:50:59 GMT

still doesn't work with my tv 😞

Re: Can't play videos via Web Browser

nickshiong — Sat, 12 Oct 2019 09:01:57 GMT

Hello Samsung,

same to me. Unable to view. Please do something

Re: Can't play videos via Web Browser

nickshiong — Sat, 12 Oct 2019 09:02:34 GMT

Tried but not working

Re: Can't play videos via Web Browser

ditikos — Sat, 12 Oct 2019 11:50:56 GMT

What's the version of the update you all have?

I have up to 1270.3 Is this the EOL firmware for 2017 4k UHD tv's?

Re: Can't play videos via Web Browser

nickshiong — Sat, 12 Oct 2019 12:44:05 GMT

My current version: 1270

its auto updated.

Re: Can't play videos via Web Browser

Mike14513 — Fri, 18 Oct 2019 12:48:48 GMT

I am having the same problem trying to use my Peloton log in via the internet app on the TV. Browsing to site is fine but as soon as I try to play the actual video or class I get the OOPS message. This is definitely caused by an update from Samsung. (Because folks with Auto Update turned off can still play videos). Note to Samsung: This does not make consumers happy.... makes them want to boycott.

Re: Can't play videos via Web Browser

ZiggyBoomBox — Thu, 31 Oct 2019 22:25:56 GMT

Same here. Trying to view my nest doorbell thru the built in browser and it refuses to show video. It does when I switch to live, but just for a second. It's like the ***** tv refuses to stream anything unless it's thru an app and nest doesn't offer any apps for samsung smart tv's. ***** them both