topic Re: Auto Game Mode in TV

Auto Game Mode

AlanGalaxy — Sat, 02 Feb 2019 10:40:55 GMT

I've been having trouble getting auto game mode to work with my xbox one x. When I first unboxed the TV and went through the setup guide it automatically recognised the xbox as a games console and automatically switched to game mode when I loaded a game up. After tweaking some settings (can't remember which exactly) auto game mode on the tv is now greyed out. I reset the TV again the other day and the function worked again but then after changing some picture settings it no longer works!

TV is a nu7500

Any ideas?

Thanks.

Re: Auto Game Mode

Horompok — Fri, 22 Mar 2019 20:36:04 GMT

i have same issue.NU7502, Xbox one s.

Re: Auto Game Mode

AlanGalaxy — Fri, 29 Mar 2019 19:59:46 GMT

I never found a permanent solution. Only way to get it working was to factory reset the TV! But then as soon as you change a few settings on the TV (still not sure which settings) the option is no longer available.

Was hoping it was more widespread tbh as can't find anything online.

Re: Auto Game Mode

KamSung1 — Tue, 23 Jul 2019 12:23:47 GMT

I got the same issue here, don't know if resetting to factory mode will work, don't want to go through the hassle of doing it.

I got this issue with a samsung nu8000 and an xbox one s, auto game mode does work witb the ps4.

Re: Auto Game Mode

AndrewL — Tue, 23 Jul 2019 16:29:51 GMT

@AlanGalaxy: As Game Mode is designed to optimise your TV's settings when connected to a console, I recommend that you avoid further customisation of the Picture and Sound settings when it is enabled to see if this helps. As a troubleshooting step in the meantime please ensure that your Xbox One X is connected via HDMI to the HDMI-STB port (if applicable), as this is best for consoles, while HDMI-DVi is best for PC's.

Re: Auto Game Mode

bowen10000 — Sun, 20 Oct 2019 16:56:59 GMT

this happened to me with the RU7100 i bought earlier this year, it was because during cable management i swapped the HDMI connections - it was fixed when I connected the xbox back into hdmi2 instead of hdmi1

Re: Auto Game Mode

ajarod — Sun, 27 Oct 2019 07:28:46 GMT

I know this might be late but, first make sure your Samsung tv is set to auto for game mode under external device manager. Next what actually fixed it was going on my Xbox one x settings > display & sound > video output > video modes > then make sure that "Allow auto low-latency mode" is on by having the box check marked.

Re: Auto Game Mode

Wolfgang Puff — Fri, 31 Jan 2020 12:07:01 GMT

Sorry to hijack this thread, but I was wondering if it was possible for my RU8000 to distinguish between a game and a movie disc/streaming app when game mode is set to auto?

My display automatically configures itself when the XB1S is connected and even further adjusts once you enable all 4K and HDR features on the console. The picture and game mode settings are saved for both SDR and HDR modes the console switches to, but even though both settings have game mode set to auto, when a DVD, Blu-ray, 4K Blu-ray or a streaming app is launched it acknowledges and detects a change yet game mode is left on. It's simple enough to go into settings and manually turn off and on game mode, but then what's the point of the auto option?

Asside from this, I am very impressed with the 4K picture when gaming in both SDR and HDR. Especially with Freesync enabled.

Re: Auto Game Mode

Mark_Mc — Tue, 11 Feb 2020 10:07:52 GMT

I have the same issue with my Q60r 65" TV, when I play any DVD, Blu-Ray or 4K DVD my Xbox one X stays in game mode. As you've said, you can go in and manually change this but it should recognize that I'm watching a DVD and play in normal mode. Am I missing something.

Re: Auto Game Mode

pushmonk — Sat, 29 Aug 2020 06:13:39 GMT

I have had the same problem for a while with my One X going through my Denon AVR to my Q8. I even just upgraded to the new X4700H and "auto" is still greyed out.

This is really annoying and shouldn't be happening. I really don't feel like resetting my TV and re-entering all of my settings, just to see if it'll suddenly work for a few days.

Re: Auto Game Mode

Wolfgang Puff — Wed, 17 Feb 2021 21:26:02 GMT

Found the problem. When “Allow variable refresh rate” is enabled on the xbox1, it keeps the option on permanently Regardless of content and is why the auto game mode on Samsung displays stays on. Once you disable the VRR option the Auto game mode works fine. Games still look good in 60hz 4K and I don’t notice much of a difference.

Re: Auto Game Mode

RishabhM — Sun, 30 Aug 2020 14:26:23 GMT

The reason it disables game mode when you edit the picture settings is because the whole point of Game Mode is to remove any video processing to reduce latency. Changing the picture settings requires the TV to process the image which defeats the point of Game Mode

Re: Auto Game Mode

Wolfgang Puff — Mon, 31 Aug 2020 01:36:11 GMT

Maybe reading our replies a bit more carefully before you even consider getting in the thread might save some time and embarrassment. I figured out the issue I had and solved it. Thanks

Re: Auto Game Mode

Andy Mac — Wed, 17 Feb 2021 15:45:11 GMT

To fix the auto game mode on your Xbox you need to unplug your hdmi cables from the box and the tv (well just to be sure) then plug them in, your tv will detect the hdmi slot as your Xbox and it should display as auto game mode is on

Re: Auto Game Mode

Wolfgang Puff — Wed, 17 Feb 2021 21:34:30 GMT

If you enable VRR on any XBox 1 S or X or series S or X, game mode will always stay on regardless of content. When you disable VRR on those consoles, auto game mode works perfectly. I hope Samsung will update their displays to recognize the PS5

Re: Auto Game Mode

killerdo — Mon, 28 Jun 2021 22:22:25 GMT

Nope. I disabled VRR and still don't get Auto Game Mode.

Re: Auto Game Mode

pushmonk — Tue, 29 Jun 2021 00:31:58 GMT

That is not correct. I do not have VRR on (because I can't use it anyway). It has everything to do with having my AVR as my input hub. If I plug my XSX directly into my Q8, Auto Game Mode works as intended. The issue there is the eArc HDMI only supports 5.1 audio, and that makes half of my audio setup pointless.

Re: Auto Game Mode

killerdo — Tue, 10 May 2022 21:12:05 GMT

Sadly $8k down the drain. I'm done being punked by Samsung.

Re: Auto Game Mode

gdg316 — Sat, 23 Jul 2022 10:51:43 GMT

Auto Game Mode Greyed Out on RU7100 UHDTV for PS5 - ALLM is on Automatic - VRR is disabled. I have done Factory Reset on TV and its still Greyed Out. Need Help resolving this .

Re: Auto Game Mode

Wolfgang Puff — Tue, 26 Jul 2022 08:30:25 GMT

At the moment Samsung TVs don’t detect PS5’s ALLM. The only thing I’ve noticed that is recognized between the two is VRR. If you enable Freesync on your tv the PS5 detects it and lets you enable VRR.

Unfortunately, as far as ALLM is concerned auto game mode detection on the Samsung does not work for PS5.

I personally let my Series X handle streaming/media & 4K BD playback and use my PS5 purely for gaming (I just keep game mode on). I’m still waiting for Sony and Samsung to update their devices to recognize each other.