topic Re: Smart Remote too sensible in TV

Smart Remote too sensible

MrBreaker — Fri, 02 Apr 2021 20:53:24 GMT

Hi all, I have just bought a fantastic Q95T with a smart remote. Unfortunately, the remote often goes too fast one press of the button and the remote jumps one or two positions or seems to be too sensitive to touch.

Am I the only one with this problem?

Re: Smart Remote too sensible

ChrisM — Sat, 03 Apr 2021 13:49:22 GMT

Hi @MrBreaker

Have you tried unpairing and re-pairing your remote? Firstly, take the batteries out of the remote and replace them with new ones. Then, follow this useful link from our friends in the US to re-pair your remote.

Let us know how you get on!

Re: Smart Remote too sensible

MrBreaker — Sat, 03 Apr 2021 21:21:07 GMT

Hello thank you for your help and the comment. I have first reset the remote control (“return” + “ambient”) then repaired using the key combination listed in your link, and it works a little better, but often still entering twice the input even if I shortly press once. I wonder if It is a known issue or not as in a different thread I read that others seem to have similar issues.

Re: Smart Remote too sensible

ABCINE — Fri, 09 Apr 2021 15:41:12 GMT

I have the same problem. I've got a Q80T and when I push on the direction pad on the remote the icons jump 3-4 spaces instead of just one. It seems impossible to get to the right app on the first try.

Re: Smart Remote too sensible

MrBreaker — Wed, 28 Apr 2021 19:17:15 GMT

Hello to everyone having the same issue. I did a hard rest of the the TV (press the menu button underneath the TV for more than 5 seconds, then the power button on the remote for 5 seconds until the TV restarts, and do a fresh reinstall not importing any settings), and this made things much better, the issue is almost unnoticeable. Remember to export and then re-import on/from a USB stick our channel list else everything will be lost.

Re: Smart Remote too sensible

GKozak — Fri, 30 Apr 2021 06:27:55 GMT

I don't have a menu button on the TV. Is there another way?

Re: Smart Remote too sensible

MrBreaker — Sat, 01 May 2021 15:12:18 GMT

Hello in my TV the menu button is under the Samsung logo in the middle of the screen. Is not visible you need to search under the screen.

Re: Smart Remote too sensible

TQ80T — Sun, 19 Dec 2021 21:10:45 GMT

This is so frustrating for me! It's very painful when I think I love the TV! Anyone have a Q80T specific solution?

Re: Smart Remote too sensible

Frank 55 — Thu, 07 Jul 2022 18:01:05 GMT

I have exactly the same issue with a Frame 55 (GQ55LS03AAUXZG), which apart from this is just excellent. Most of the time, if I press the direction pad very shortly, it goes right to the end of the menu. As I hate this malfunctioning of the smart remote I am thinking of using an alternative remote control. This certainly should not be the solution of the problem, and I think it is up to Samsung support to provide a quick and easy solution for anyone facing this issue.

Re: Smart Remote too sensible

Nitrous2022 — Sat, 23 Jul 2022 17:55:24 GMT

I've read a lot of reset solutions, tried replacing the batteries... restored the TV to factory settings.... even contacted tech support. Nothing really worked... so.... I went upstairs and got a second smart remote and paired it with the TV. The buttons work perfectly. My suspicions are that as the remote ages, the buttons become less reliable... essentially "bouncing" (electrically) when pushed. I'm going to use a remote reconditioner kit (with clearer and graphite contact renew) to fix the old one. If you're driving yourself crazy trying all these resets... do yourself a favor and replace the remote. I suspect this will solve your problems.

Re: Smart Remote too sensible

Capt B — Sun, 05 Feb 2023 01:36:55 GMT

Also if your wifi uses 2.4ghz range it can interfere with the bluetooth signal that also uses 2.4ghz range solution is to change your wifi signal to 5ghz range via your routers interface.

Re: Smart Remote too sensible

Joetroniks — Wed, 14 Jun 2023 05:45:09 GMT

I push the volume button up, and then immediately hide the remote under a pillow, and the volume keeps climbing until it maxes out. Is this an rf remote or infrared?

Re: Smart Remote too sensible

JMullen — Wed, 28 Jun 2023 03:36:15 GMT

I have the same issue on a brand new Q80 and the remote was doing this as well as having difficulty when pairing.

Re: Smart Remote too sensible

Mbjorkvall — Sun, 03 Dec 2023 08:45:12 GMT

We have the exact same problem. The remote and TV are new. These remotes use Bluetooth so hiding under a pillow may not work. I guess it’s a driver problem in the TV or remote control.

Re: Smart Remote too sensible

Joetroniks — Mon, 04 Dec 2023 01:54:42 GMT

I bought a new remote and my problems were solved. The original remote was $100, but it had the voice/microphone so you could talk to the remote rather than type things out. I got 2 for $15 on Amazon, but it didn't have the microphone, or solar charger on the back...which I didn't care about. Now me and my wife each have our own remote, and we don't miss the microphone to text or solar charger.

Re: Smart Remote too sensible

Joetroniks — Mon, 04 Dec 2023 01:58:44 GMT

A new remote solved the problem! 2 for $15 on Amazon, but the remote doesn't have the microphone or solar charger/USB charger. It was the remote giving me the problem. It is now good again.

Re: Smart Remote too sensible

Mbjorkvall — Mon, 04 Dec 2023 04:00:08 GMT

great idea! Was that a generic remote or a Samsung?

Re: Smart Remote too sensible

Anonymous User — Thu, 22 Feb 2024 09:47:10 GMT

Configuring the repeat settings for remote control buttons
Menu > Settings > All Settings > General & Privacy > Accessibility > Remote Button > Repeat Settings
You can configure the operation speed of the remote control buttons so that they slow down when you continually
press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.

Re: Re: Smart Remote too sensible

Rhubarbman — Sat, 04 May 2024 20:09:35 GMT

Fixed it for me. Wonder why the stupid default.

Re: Smart Remote too sensible

todd022 — Tue, 09 Jul 2024 03:21:09 GMT

This is the most ***** "solution". My last samsung tv for sure.