topic Re: The receiver does not turn on when I turn on the TV in TV

The receiver does not turn on when I turn on the TV

DanielDias — Sat, 01 Aug 2020 01:39:38 GMT

Hi,

I just bought a Q900 8k 75” (QN75Q900RBGXZD) to replace an old (2014) Samsung TV and there are a few annoying things that doesn’t work on this model that used to work on the old model.

One of these things is related to the Anynet+.

I have my TV connected to a Yamaha receiver RX-A1060. With the old TV I was able to turn on the receiver when I turned on the TV using the TV remote control (just clicking the TV turn on button it also turned on the receiver) and turning off the TV the receiver also turned off.

With the Q900, when I turn on the TV the receiver doesn’t turn on. I need to use the receiver remote control. I can see that every time I turn on the TV, the TV Speakers is set as default audio output. If I change it to Receiver (HDMI) the receiver turn on.

The turn off is working: when I turn the TV off, the receiver aldo turn off.

My question is: Is there any configuration I couldn’t find the enable the feature to turn the receiver on when I turn the TV on? Or is there any way to set the Receiver (HDMI) as default audio output even when the TV is restarted?

Thanks.

Daniel

Re: The receiver does not turn on when I turn on the TV

jjoyce1963 — Sat, 01 Aug 2020 22:10:50 GMT

I am having the same exact issue as you with the Q70T and my Yamaha receiver.

Re: The receiver does not turn on when I turn on the TV

AndrewL — Sun, 02 Aug 2020 10:41:52 GMT

@DanielDias: Have you registered the Yamaha receiver to the TV via Home > Source > Universal Remote? If so, try checking the settings of the Yamaha receiver to see if there are any power link or sync options available.

Re: The receiver does not turn on when I turn on the TV

DanielDias — Sun, 02 Aug 2020 19:53:57 GMT

Hi, thanks for replaying.

Yes, I’ve configured the receiver on the remote control (I can control the receiver volume with the RC and when I turn off the TV the receiver also turn off).

I have double checked the receiver configurations and it was working with the old Samsung model.

Daniel

Re: The receiver does not turn on when I turn on the TV

Rickydoo — Sat, 19 Sep 2020 19:45:35 GMT

Will never work. Buy a Sony

Re: The receiver does not turn on when I turn on the TV

TV62 — Tue, 24 Nov 2020 19:07:36 GMT

i have the same issue and same tv, and i noticed somthing.

when turning off the tv it only goes to sleep.

when waking up the receiver not turining on.

if pressing the off button longer the tv will really turn off.

then when turning on the receiver will wake up.

so its not the protocol problem. its the sleeping mode that causing this problem!

pkease fix it with updates samsung!!!!

Re: The receiver does not turn on when I turn on the TV

SBC427 — Wed, 02 Dec 2020 19:42:10 GMT

I think you may be right my sony bravia worked flawless my new Samsung Q90R 65" has all kinds of problems and also won't turn on the receiver

Re: The receiver does not turn on when I turn on the TV

TV62 — Wed, 02 Dec 2020 20:05:19 GMT

its a shame, my old philips tv did that with 0 failures.

my brand new qled tv cant.

is there anyone from samsung to answer this?

Re: The receiver does not turn on when I turn on the TV

Members_41n0ph5 — Mon, 14 Dec 2020 22:32:18 GMT

I'd love an answer to this. My 6 year old Panasonic TV would turn the Yamaha on or off with it too.

Re: The receiver does not turn on when I turn on the TV

Greatscott — Tue, 15 Dec 2020 13:11:28 GMT

Same issue here with new Q80T and Denon x4700H Have used this set up on hundreds of installs with no issue. Having to select sound output to HDMI E-ARC to power on receiver is unacceptable. Why won't Samsung address this?

Re: The receiver does not turn on when I turn on the TV

SBC427 — Tue, 15 Dec 2020 21:56:14 GMT

Ok so I think I figured mine out you have to go to settings on the tv and set up the universal remote I did this a few weeks ago and it worked for 2 weeks but then stopped turning on the receiver again So I redid the universal remote and it has been working now. We'll see for how long this time what a pain in the azz

Re: The receiver does not turn on when I turn on the TV

Zmietz — Mon, 28 Dec 2020 18:31:44 GMT

Having the same issue. Anynet+ is enabled and the receiver is setup through the universal remote (not sure if this changes any of the functionality because I can't notice a difference. TV is the Q7D. Receiver doesn't turn on until I switch sound output to HDMI, but turns off when TV powers off (goes to sleep).

Re: The receiver does not turn on when I turn on the TV

Goodjob — Thu, 31 Dec 2020 18:21:08 GMT

I have the same problem and use music cast with my Google one mini to use voice control to turn on my Yamaha amp and adjust the input as required.

Re: The receiver does not turn on when I turn on the TV

Greatscott — Fri, 01 Jan 2021 05:49:31 GMT

I recently changed my 2020 Denon out for my "older" early 2020 txrz onkyo and with my q80 install..... Low and behold no cec handshake issues. Power on's and off's to tv work flawlessly

Re: The receiver does not turn on when I turn on the TV

Jagdtiger — Mon, 18 Jan 2021 15:24:38 GMT

I am having the same exact issue as you with the Q70T and my Denon receiver.
I can see that every time I turn on the TV, the TV Speakers is set as default audio output. If I change it to Receiver (HDMI-eARC) the receiver turn on.
The turn off is working: when I turn the TV off, the receiver aldo turn off.
is there anyone from Samsung to answer this?

Re: The receiver does not turn on when I turn on the TV

SBC427 — Mon, 18 Jan 2021 16:30:40 GMT

Nobody is going to answer it I had mine fixed so it would work properly 3 different times now and somehow it always seems to stop working again I gave up. Going back to Sony tv and Yamaha receiver.

Re: The receiver does not turn on when I turn on the TV

Jagdtiger — Mon, 18 Jan 2021 19:30:32 GMT

Firmware Update?

Re: The receiver does not turn on when I turn on the TV

Jagdtiger — Mon, 18 Jan 2021 17:38:43 GMT

I talked to samsung support.

The answer was interesting: "We would like to inform you that when using the universal remote control, you can control other non-Samsung devices, but you cannot take control of the full functions of the connected devices with the Smart Remote, taking into account other manufacturer and user needs. Thus, we are not able to provide on / off switching for external devices manufactured by third parties."

I noticed an interesting thing: In the case of Denon, it only works if you enable the Smart Menu (On) on the amplifier in the Video / HDMI Setup section. On the other hand, if you enable the Smart Menu option, a window with the big tiles (Now Playing) will appear, which can only be pushed further, it will not disappear by itself, and this is quite confusing. However, if the Smart Menu is turned off on the amplifier, it will not turn on automatically after the TV is turned on.

Re: The receiver does not turn on when I turn on the TV

SBC427 — Mon, 18 Jan 2021 23:59:42 GMT

Exactly I've done all that and talked with denon even with start menu on it still fails after a week or 2 and the start menu is more annoying than the auto on not working, had zero problems with my Sony TV

Re: The receiver does not turn on when I turn on the TV

Fubaar — Mon, 01 Feb 2021 12:13:08 GMT

Having the same issue with Samsung Q6FN and Yamaha RX-A880.

Funny thing is I almost blamed the AVR, since my old RX-V467 worked perfectly, but reading all this, its clearly that the TV is the odd one.