topic Re: picture size won’t enlarge on tv in TV

picture size won’t enlarge on tv

karenann23 — Fri, 26 Feb 2021 02:07:02 GMT

when i watch netflix movies

why is the picture shrunk by 6 inch top and bottom of the TV screen

i’ve tried zoom and tried also the picture mode setting

does not change the picture size

how can i change the ratio it’s only on netflix

it’s so annoying with a dark panel above and below the film no point in having a 65inch more like watching a 55 inch how do i rectify this problem

anyone help thanks

Re: picture size won’t enlarge on tv

Gavinh — Fri, 26 Feb 2021 02:40:48 GMT

it will be in the netflix settings nothing to do with samsung

Re: picture size won’t enlarge on tv

karenann23 — Fri, 26 Feb 2021 08:33:24 GMT

Thankyou i will have a look at the netflix setting

Re: picture size won’t enlarge on tv

karenann23 — Sun, 07 Mar 2021 10:07:52 GMT

thanks for your advice Gavinh

I contacted netflix about the two bars shorting the picture viewing to be told there is nothing i can do because any changes would distort the viewing picture quality 😔

i also looked into changing the picture ratio size in my tv picture settings

very strange when i tried the fit to screen the message is this function is in available !

the picture is only shrinking in certain viewing programmes

all the time in netflix which is totally disappointing as i want to watch on my 65inch screen.

Re: picture size won’t enlarge on tv

AndrewL — Sun, 07 Mar 2021 12:18:12 GMT

@karenann23: This is likely to be related to the content you're viewing, as it sounds like it is in wide screen. For further clarification, please check out the link below.

https://help.netflix.com/en/node/8844#:~:text=Some%20TV%20shows%20and%20movies,perfect%20fit%20for%20your%20screen.