topic Re: Samsung qled frame backlight bleeding in TV

Samsung qled frame backlight bleeding

QLEDframe — Wed, 06 Jan 2021 02:50:43 GMT

I am facing issue with backlight bleed on my new samsung frame tv. Which is a month old only I have contacted service centre's they replaced the qled panel but issue still persist, and engineer has to say that panel works in this way only, what a shame to such big display company that simple issue cannot be fixed. Again contacted samsung service head of India its been two weeks no action taken , seems samsung don't care about customer any more

Re: Samsung qled frame backlight bleeding

Goutham — Wed, 10 Feb 2021 17:52:16 GMT

I am facing this issue as well, how long did they take to replace the panel, and were you allowed to keep the tv till the replacement had arrived??

Thanks

Re: Samsung qled frame backlight bleeding

look4vikas — Sat, 06 Mar 2021 19:29:43 GMT

I also recently bought the same TV and see the same problem. Do you have a latest update from Samsung?

Re: Samsung qled frame backlight bleeding

Ruu — Tue, 22 Jun 2021 17:02:02 GMT

I am facing the same problem with Samsung Frame 2021. I think the panel in this new TV isn't that great for Indian versions

Re: Samsung qled frame backlight bleeding

Kushagra Gupta — Sat, 09 Oct 2021 14:29:11 GMT

I am facing the same issue with The Frame 2021 QLED TV 😞

Re: Samsung qled frame backlight bleeding

QLEDframe — Sat, 09 Oct 2021 23:39:56 GMT

Hi all yes it ha been solved now...panel was changed by Samsung wothin a week had to write to service head of samsung...

Still after replacement it was same..samsung couldn't find a fix...

However what i did is I lifted the panel away from wall by adding some gap between wall with the help of 2 screws provided in box...and that fixed my issue...frame word is just marketing stunt..it doesn't work as frame it work like normal led tv do no throw ur money for this model better go for lg or sony

Re: Samsung qled frame backlight bleeding

QLEDframe — Sat, 09 Oct 2021 23:41:14 GMT

yes it ha been solved now...panel was changed by Samsung wothin a week had to write to service head of samsung...

Still after replacement it was same..samsung couldn't find a fix...

Re: Samsung qled frame backlight bleeding

QLEDframe — Sat, 09 Oct 2021 23:42:10 GMT

Agree with you

Re: Samsung qled frame backlight bleeding

QLEDframe — Sat, 09 Oct 2021 23:42:31 GMT

Sory for responding late

yes it ha been solved now...panel was changed by Samsung wothin a week had to write to service head of samsung...

Still after replacement it was same..samsung couldn't find a fix...

Re: Samsung qled frame backlight bleeding

WinguNotts — Wed, 13 Oct 2021 14:39:17 GMT

Hi i have my tv on stand and have same issue like yours , can you show how you manage that ?

Re: Samsung qled frame backlight bleeding

Kushagra Gupta — Wed, 13 Oct 2021 14:41:27 GMT

I could not do anything about, still trying to reach Samsung to replace it. 😞

Re: Samsung qled frame backlight bleeding

uditb — Tue, 19 Oct 2021 10:48:51 GMT

Seems like I'm the newest victim of Samsung. I purchased it on 6th October (1 week old) and two technicians who have visited so far (after numerous calls to Customer Care) tried to convince me that it is not an issue at all. In fact, this is a feature of Samsung QLED TVs. So, basically, Samsung wishes to tell its customers that backlight bleeding issue in their high end QLED products is a feature.

If I knew this is how blacks would appear on such a high quality 4k QLED panel, I'd happily go with lesser established brands like OnePlus, MI, TCL, etc and save half of the amount as well.

Pathetic experience from Samsung customer care and so called technical team.

Re: Samsung qled frame backlight bleeding

QLEDframe — Tue, 19 Oct 2021 12:01:41 GMT

Hi mine is wal mounted if u getting this while on stand also wud request you to go for replacement

Re: Samsung qled frame backlight bleeding

QLEDframe — Tue, 19 Oct 2021 12:10:09 GMT

They dont hav solution for this. Or I think they dont don treat this as problem #samsung

Re: Samsung qled frame backlight bleeding

roubre — Thu, 25 Nov 2021 03:51:10 GMT

I have a 1 week old 75 inch Frame TV and having the same issue. It’s been up for 3 days now. Followed all instructions for handling the TV. Very noticeable. Very disappointing. Samsung needs to offer a fix.

Re: Samsung qled frame backlight bleeding

Robotomatronic — Thu, 06 Jan 2022 19:35:43 GMT

Same issue here. Samsung says "its within normal parameters" which is absolute joke.

I actually had the screen replaced twice now for another issue and none of those had that issue, yet, Samsung refuses to admit theres anything wrong.

Definitely learned my lesson with this. DO NOT BUY A SAMSUNG TV.

Re: Samsung qled frame backlight bleeding

framedbyaustin — Mon, 11 Apr 2022 03:49:08 GMT

This is still occurring on my brand new 2022 model.

Re: Samsung qled frame backlight bleeding

Frame 75 2021 — Wed, 11 May 2022 13:45:29 GMT

Hey, bought a 75 frame 2021 and have alot of clouding / bleedning and samsung would not help me. Support is saying its normal and can do nuttin.

This is a high-end product, sorry to say but this is a hustle. Will never support their bizznizz again.

Will probably sell this and buy a new one because its really annoying.

Re: Samsung qled frame backlight bleeding

Boillatl — Mon, 16 May 2022 07:25:20 GMT

Same for me on the new 2022 model

Re: Samsung qled frame backlight bleeding

Luke13 — Sun, 29 May 2022 17:03:54 GMT

Got my 65" Samsung Frame 2022 last week. Same issue. It's fine during the day, but any dark scene it's painfully obvious. Replaced an 8 year old 1080p Vizio that had better backlight consistency.