topic Re: Q70R Xbox 360 HDMI "No signal" in TV

Q70R Xbox 360 HDMI "No signal"

erichloob — Tue, 10 Sep 2019 10:41:04 GMT

Hi!

Recently I bought a QE55Q70RATXXH qled TV from Samsung. When I connect my Xbox 360 to the tv via HDMI, it says "No signal" on the TV.

The Xbox works fine on every other display I've tried (1080p monitor and another 4K TV from Philips). The HDMI ports on the TV also seem to function perfectly when connecting either a PC or Mac.

My ideas are running out. Could someone shed some light on this issue, has anyone else encountered this?

Things I've tried:
1) All HDMI ports (checked all ports with other devices to see that they indeed work)
2) Different cables
3) Game mode on/off, Input signal plus on/off and other settings that I found on the TV

4) Updating TVs firmware
5) All kinds of settings on the Xbox (also the settings that worked on the Philips TV)

6) Power button long-hold

Thank you!

Re: Q70R Xbox 360 HDMI "No signal"

EL ALAMI HAMZA — Wed, 11 Sep 2019 08:35:59 GMT

Hi @erichloob

Are UHD COLOR settings enabled or disabled ?

Re: Q70R Xbox 360 HDMI "No signal"

erichloob — Wed, 11 Sep 2019 10:15:15 GMT

@EL ALAMI HAMZA wrote:
Hi @erichloob

Are UHD COLOR settings enabled or disabled ?

Hi @ELALAMI

Thanks for answering!

I can't find UHD Color settings anywhere in my TV. I looked it up, it's supposed to be under Settings-Picture Settings-Expert Settings. It has something to do with HDR, correct? Perhaps my models (I think it's 2019 model) equivalent to this is "Input Signal Plus"? This is currently turned off (but I've also tried it when on). My TV-s firmware version is 1315 and the "Input Signal Plus" settings is under General Settings-External Device Manager.

Only settings under Expert Settings are as follows: Backlight, Brightness, Contrast, Sharpness, Colour, Tint (G/R), Apply Picture Settings, Digital Clean View, Auto Motion Plus Settings, Local Dimming, Contrast Enhancer, Film Mode, Colour Tone, White balance, Gamma, RGB Only Mode and Colour Space Settings. I accessed these settings while in the HDMI source that's connected to the Xbox.

Thanks again and let me know, if I can provide any more info.

Erich

Re: Q70R Xbox 360 HDMI "No signal"

Madona — Wed, 11 Sep 2019 10:10:55 GMT

I have faced the same kind of problem which is not being desolved by me. So if anyone can suggest will be highly appreciated . You can go to my link which is Page .

Re: Q70R Xbox 360 HDMI "No signal"

EL ALAMI HAMZA — Wed, 11 Sep 2019 10:32:27 GMT

Yes exactly you are right .
you have an idea about the settings of the xbox you are in 60p?

Re: Q70R Xbox 360 HDMI "No signal"

erichloob — Wed, 11 Sep 2019 11:52:48 GMT

@EL ALAMI HAMZA wrote:
Yes exactly you are right .
you have an idea about the settings of the xbox you are in 60p?

I'm sorry, but what do you meam by 60p? If you mean the xbox resolution, then I've tried all possible options (480p, 720p, 1080i, 1080p etc). I've also tried turning on/off the "Display Discovery" feature on the xbox, but it did not help.

Thanks again!

Re: Q70R Xbox 360 HDMI "No signal"

erichloob — Wed, 11 Sep 2019 14:31:54 GMT

My bad, I think by 60p you meant the frame rate. I haven't found an explicit setting for the frame rate. Although, when choosing a resolution, say 1080p, then as to my understanding it automatically sets it for 60p. And then automatically to 50p (and asks, if the image is displayed correctly or not and if I want to keep the settings). So if I haven't done anything wrong, then I must have tested both 50p and 60p.

Re: Q70R Xbox 360 HDMI "No signal"

EL ALAMI HAMZA — Wed, 11 Sep 2019 14:58:17 GMT

That's quite right.
yes that's what it meant
for me it's a problem of resolution between xbox and television.
but it's really weird as a problem

Re: Q70R Xbox 360 HDMI "No signal"

Argolino — Thu, 07 Nov 2019 13:05:13 GMT

Hello, have you solved the problem with xbox 360? Thanks

Re: Q70R Xbox 360 HDMI "No signal"

erichloob — Thu, 07 Nov 2019 13:37:13 GMT

Hi,

No, unfortunately not. I tried absolutely everything. I even tried different capture cards etc as an intermediary, but nothing. I think these two were not meant to work together.

Tried contacting both Samsung and Xbox support. Samsung blamed Xbox and Xbox blamed Samsung :D. So yeah, nothing came from that...

Hope you can find a way and get it working somehow. I gave up and bought another console.

Good luck!

Re: Q70R Xbox 360 HDMI "No signal"

Argolino — Thu, 07 Nov 2019 14:06:11 GMT

Thanks for the reply, the tv panel is 120 hz and maybe it doesn't communicate with the xbox 360 which is 60hz you should be able to try a qled 49 (60hz no vrr) to understand if the problem is that. I wanted to buy it but if they do not solve by firmware I will think about it. Please keep me updated. Thank you very much.

Re: Q70R Xbox 360 HDMI "No signal"

Bruce1975 — Sat, 21 Dec 2019 19:32:22 GMT

Avevo lo stesso problema ma ho risolto. Ho impostato la console con un'altra tv samsung serie 6 4k hdr alla risoluzione 1680x1050. La massima possibile. Poi ho portato la console sul qled q70r è la riconosciuta come pc. Poi ho reimpostato 1080p ed è tutto ok. una volta fatta la procedura poi la tv riconosce la console xbox 360 al 100% anche se la spegni.

Re: Q70R Xbox 360 HDMI "No signal"

Argolino — Sat, 21 Dec 2019 17:04:22 GMT

Grazie per il suggerimento, probabilmente il protocollo di comunicazione con i pannelli nativi 120hz è diverso da quello standard 60hz. Vorrei se possibile porre alcune domande.

1) dopo questo procedimento posso usufrure di tutte le modalità ( gioco. standard ecc.) oppure devo rimanere in modalità pc?

2) allo spegnimento della tv e della console si effettua un reset o rimane in memoria l'impostazione.

Grazie ancora e a risentirci presto

Ciao.

Re: Q70R Xbox 360 HDMI "No signal"

Bruce1975 — Sat, 21 Dec 2019 17:32:39 GMT

Ciao, nessun reset da parte della tv o della console. Una volta effettuata la procedura descritta rimane tutto in memoria. Poi potrai ristabilire la visualizzazione a 1080p. La tv riconoscera la xbox 360 in maniera normale. Tutto in ogni caso funziona perfettamente.

Re: Q70R Xbox 360 HDMI "No signal"

Argolino — Sat, 21 Dec 2019 17:53:54 GMT

Gentilissimo, tu che modello hai?

Io ho il q70r 55 pollici.

Sono abbastanza soddisfatto del tv ,ha un ottimo input lag con le console e una buona resa dei colori. Buone feste.

Grazie ancora

Re: Q70R Xbox 360 HDMI "No signal"

Bruce1975 — Sat, 21 Dec 2019 19:30:35 GMT

si anche io ho un Qled q70r da 55 pollici. deve ancora essere perfezionato da parte di samsung ma e' un gran bel televisore.

Re: Q70R Xbox 360 HDMI "No signal"

Cryptic1 — Tue, 28 Jan 2020 00:40:02 GMT

This isn't working for me and it's driving me crazy. I've changed the resolution to 1680 x 1050 and reconnected to the tv, but still getting "no signal". The Xbox 360 works fine on our other HD TVs with the same HDMI cable, though I've tried 4 different cables just to be sure. Any other ideas?

Re: Q70R Xbox 360 HDMI "No signal"

Argolino — Tue, 28 Jan 2020 08:00:36 GMT

Hi., I'm sorry that the problem is not solved, which TV model do you have?

Have you tried with other resolutions?

I don't understand why they don't create firmware that fixes the problem.

Re: Q70R Xbox 360 HDMI "No signal"

Cryptic1 — Thu, 30 Jan 2020 01:50:47 GMT

I have model QN55Q80RAFXZA. I've tried multiple HDMI cables (that all work with other TVs), ran the HDMI cable test for each one, turned Input Signal Plus on and off, set the Xbox 360 to every resolution with device discovery on and off, tried different steps in turning on tv or Xbox first, plugging the HDMI cable in either one first. Nothing works. Yet I can hook it up to my other (older) Samsung tv using the same HDMI cable, and it connects immediately.

Re: Q70R Xbox 360 HDMI "No signal"

Cryptic1 — Thu, 30 Jan 2020 02:49:24 GMT

I finally got it to connect! It WAS the HDMI cables. I was switching between 4 or 5 different HDMI cables that all work when connecting my Xbox 360 to my older HD Samsung TV, but my new Samsung QN55Q80RAFXZA wouldn’t recognize it with these cables. I remembered 1 other HDMI cable (PNY brand) I have that has one end labeled TV and the other labeled HDMI, it also has a sticker that says, “Hi Speed” on it. I already had the Xbox 360 resolution set at 1680 X 1050 per the instructions above, so I’m not sure if that factored in, but it connected immediately once I switched to this cable and turned it on. I then set it to 1080p and all is good now. Make sure you use high speed HDMI cables for new Samsung TVs.