topic Re: No update files found on your USB device - Samsung Smart TV UE46ES8000 in TV

No update files found on your USB device - Samsung Smart TV UE46ES8000

jacobhw — Mon, 24 Dec 2018 16:36:15 GMT

Some apps won't work as I am running 2008 firmware on this TV. So I decided to try to upgrade it.

I have downloaded the firmware update from here https://www.samsung.com/uk/support/model/UE46ES8000UXXU/

I followed these instructions to the letter http://downloadcenter.samsung.com/content/FM/201303/20130306104951191/2012_TV_Firmware_Upgrade_Instruction_T-ECPDEUC.pdf

I made sure to format my USB drive as FAT32 and make sure my drive only contained a single folder containing the upgrade files, as recommended by others. The TV cannot find the firmware upgrade when I select upgrade by USB.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

7alhoul — Mon, 24 Dec 2018 17:33:26 GMT

Hi @jacobhw,

You did the right thing, so try with another USB execute the file, you select the USB via the browse button and the button extract in the last.

If the problem persists try a reset.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

lauren2019 — Sun, 22 Sep 2019 20:29:09 GMT

same thing and ive tried 20 times removing and re adding to usb drive and tv says cannot find update files on usb device

help

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Basit — Sat, 06 Jun 2020 12:40:41 GMT

Yes, I am experiencing the same issue. Did you find out a solution yet?

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

MAtt_W — Thu, 30 Jul 2020 17:59:56 GMT

I am having same issues. The TV dropped WIFI. When I attempt to reconnect I get to the screen where you choose your WIFI and it just shuts down.

So far I did a WIFI reset

TV full reset

same issue

now I am trying to upgrade firmware. I followed the manuals and download the firmware for my model. Extracted and moved to USB. The TV will not recognize it

I'm stuck. What can I do?

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Danempire — Sun, 20 Sep 2020 09:59:58 GMT

I have the same problem and I can see no replies to anyone's query here. On top of all, my TV does not show any apps any more, only one left is internet browser. Not even Samsung Apps! Let's hope Samsung customer service will reply soon.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

treeesh2 — Fri, 23 Oct 2020 10:29:52 GMT

I have the same problem. I wish we can get help from anyone.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Soya1 — Mon, 14 Dec 2020 16:32:08 GMT

I believe SAMSUNG TVs are not updating from USB sticks.

I have 3 TVs - ES8000, H5000 and H4000.

H5000 and H4000 do not read firmware from USB sticks at all. The ES8000 is connected by network.

CORRECTION - MUST RUN THE .EXE to decompress the file. SERIOUSLY.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Chiccuz — Fri, 26 Feb 2021 09:34:48 GMT

I had the same problem and I solved it by changing my USB stick with a smaller size one.

The first USB stick had 2GB size, probably to big for the TV.
I had the same issue with other older devices.

Using a USB stick with a size lower than 512MB I made the firmware update without problems.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Soya1 — Fri, 26 Feb 2021 11:55:37 GMT

Oh! I should do that! Im using 1GB usb stick.

need to find a smaller one then.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

kat754 — Sun, 01 Aug 2021 22:20:13 GMT

Did this work for you? I've been trying to update mine and don't want to buy a smaller USB just to find out it won't work.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Soya1 — Sun, 01 Aug 2021 23:23:31 GMT

Hey kat754! I couldnt find a small usb but the strangest thing the amazon fire stick seems to work.

i brought another tv and used another amazon fire stick and its working even if the firmware was not updated!

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

giant fitness — Mon, 13 Sep 2021 20:15:49 GMT

Make sure that your drive is formatted using a guid partition table and exfat. Size of the drive doesn't matter. Then after you've unzipped your firmware, drop the folder labeled "image" onto the usb drive. Inside the image folder contains the file labeled upgrade.msd. Nothing else should be on the drive or in that folder. After you insert the drive in the tv, it'll ask you how you wanna use the drive, just press exit on the remote and then navigate to settings, support and software update, it'll find the firmware once you get to that point.

change-an-mbr-disk-into-a-gpt-disk

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

DannyT — Tue, 14 Sep 2021 12:28:55 GMT

This guide here does go into a bit more detail, so see what luck you have with this one.

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-update-the-software-on-my-samsung-smart-tv/

Then finally, as a last resort, if you get in touch on 0333 000 0333, they can send a USB out to you with the upgrade file that should work. However, this can sometimes take a (not so) short while to get out to you.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

RobyRix — Thu, 02 Jun 2022 14:23:28 GMT

I add my 2(euro)cents after going mad after this upgrade...

After all browsing and tries, the culprit is the size of the USB stick, nobody has handy an old 512MB stick in some trashbin, so the final solution was to CLEAN a 32GB stick with DISKPART make a CREATE DISK=x PARTITION PRIMARY SIZE=512, let the PC format and WOWOWWW the TV recognize a directory with a IMAGE folder with the proper extracted firmware (.exe). Now it works...(but not on my fiancè TV 😞 so not all firmware and Model are equal...)

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

jtknight2012 — Wed, 20 Jul 2022 22:59:04 GMT

You are a genius! THIS!! I was wondering why I wasn't seeing an unzip option when right clicking. I have an OOOOLLLLD samsung TV and couldn't get any sort of internet to update the darn thing. So I looked into updating with a USB. Tried everything and still had the error message come up saying that it couldn't find any firmware. Hit the internet to figure it out, and your answer was 100% the fix. Thanks for the solid info!

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

grimley_flock — Wed, 24 Aug 2022 07:20:02 GMT

Thank you very much. This worked.

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

alym — Sun, 09 Apr 2023 11:04:05 GMT

I have tried all the USB sticks and possible partition formats to no avail.

What worked for me using the 8 GB stick:

- use diskpart utility to flatten the drive (remove partition, create a new one (I tried MBR), make it active)

- format drive in FAT32 partition

- move the firmware onto the stick using the Samsung self-extracting archive.

That's all. Shame on you Samsung for making FW upgrade an half day long endeavor. BTW, online update fails despite working LAN connection (connection test passes OK).

Re: No update files found on your USB device - Samsung Smart TV UE46ES8000

Apoc79 — Thu, 10 Aug 2023 15:20:29 GMT

Necro post but just wanted to say thank you for the solution - it was driving me up a wall!! Thanks so much!