topic Re: Q95T/Q90T : Local Dimming not functional in Game Mode in TV

QLed 2020 (Q80T/Q95T/Q95T/Q90T) : Local Dimming not functional in Game Mode

BogaMoge — Sat, 26 Dec 2020 10:55:05 GMT

So, since firmware 1304 (EU) and even after update 1402.6 (EU) and 1460.9 (EU), the local dimming in Game Mode is absolutely terrible.

See photos (first one is Movie Mode, second one is Game Mode) to see the effect in SDR

When in HDR, the difference is less drastic, but still very noticeable.

Anyone else has this problem? And do anyone know if an update is being done to solve that issue?

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

Suriya — Fri, 16 Oct 2020 20:25:36 GMT

Try factory reset the TV and capture the same image.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

LCDeez — Fri, 16 Oct 2020 21:04:11 GMT

Do a hard reset with the remote and get some bias lighting.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

daparky — Fri, 16 Oct 2020 21:33:00 GMT

What above said, reset tv then post new pictures.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Fri, 16 Oct 2020 22:13:32 GMT

But wouldn't the factory reset bring me back to firmware 1304, since 1402.6 is not available through the tv AFAIK...

If that's the case, that would bring me back exactly to where I am now, since I had done a factory reset only days before installing firmware 1402.6.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Fri, 16 Oct 2020 23:12:53 GMT

So, I did a factory reset as you all said (and it automatically updated to 1402.6 by the way) and here is the results :

First pic : Movie Mode (local dimming set on High)

Second pic : Game Mode (local dimming set on High)

First pic : Game Mode (local dimming set on Standard)

All other setting set at the same value (with contrast enhancer off, Picture Quality/GMP off and so on)

So nope, sorry, that didn't help... 😞

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

HQboy — Sat, 17 Oct 2020 01:59:21 GMT

@BogaMoge wrote:

So, since firmware 1304 (EU) and even after update 1402.6 (EU), the local dimming in Game Mode is absoluteley terrible.

See photos (first one is Movie Mode, second one is Game Mode) to see the effect in SDR

When in HDR, the difference is less drastic, but still very noticeable.

Anyone else has this problem? And do anyone know if an update is being done to solve that issue?

All of our TVS are like this, what changes is that in some games the situation is disguised. Everyone can test with the GMP off and the call off duty game, mine is the same way. Localdimming seems to be operating at 10% of its total efficiency. This horrible for a TV fom that price.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

SidL — Sat, 17 Oct 2020 03:56:04 GMT

You need to take these photos by comparing local dimming with GMP ON and GMP OFF

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Sat, 17 Oct 2020 08:17:33 GMT

1-no real change in local dimming between GMP on and off

2-there shouldn't be any need to activate motion extrapolation (and therefore to add artifacts) to get good local dimming

3-with GMP on, I have full purple ghosting going on, so it's not a viable option for me

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

lmpcardoso — Sat, 17 Oct 2020 10:06:44 GMT

Hello, I have the same issue on my Q80T and I can’t play with GMP off because the colours became inverted and it’s unplayable. I have talked with the support on Samsung’s WhatsApp, and the guy told me that this issues were going to be solved on the next update. True or not, I guess we need to wait to find out.
But for the price of these televisions, this kind of issues are unacceptable.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Sat, 17 Oct 2020 10:19:44 GMT

Gosh man you're even in a worse situation than I am!!! So sorry for you, at least I can play games, even if it is with subpar local dimming and scanlines...

I really hope the next update will soplve that, but that's what I was expecting from the last one, so I'm not very optimistic.

Really, for a premium flagship product, this is absolutely unacceptable, and frankly, I don't know what we can really do, and that's frustrating...

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

lmpcardoso — Sat, 17 Oct 2020 11:06:41 GMT

Yes, right now I can play in movie mode ou but with extreme ghosting.
I have the same opinion, I don’t think they will solve all these problems.
If not I will try to return the tv because I’m felling fooled by them. This tv never worked well and it’s not capable to do what they saying it’s capable of.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Sat, 17 Oct 2020 14:48:33 GMT

Hi, just by curiosity, may I ask what is your exact TV and Firmware model, and also in which country you bought the TV. The Samsung techs are trying to persuade me that every country is different but I have a hard time believing it (except difference in regions). So I'm trying to verify if they're just trying to shush me into waiting for the next update...

For example, my tv is :

Model : QE55Q90TALXXN

Firmware : T-NKMDEUC-1402.6

Country : Belgium

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

lmpcardoso — Sat, 17 Oct 2020 19:00:45 GMT

Hi,

My tv is:

Model : QE55Q80TATXXC

Firmware : T-NKMDEUC-1402.6

Country : Portugal

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Sat, 17 Oct 2020 19:04:23 GMT

Thanks a lot!

So same problem with a different tv model, but with the same firmware... so this is a firmware problem, let's hope next update fixes it!

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

lmpcardoso — Sun, 18 Oct 2020 10:43:05 GMT

I hope you’re right. I cannot play like this...

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

SidL — Sun, 18 Oct 2020 17:06:26 GMT

I meant for you to repost the photos by comparing the local dimming in GAME MODE with GMP OFF vs GMP ON not in MOVIE MODE understand? To clarify the problem. Because the local dimming in GAME MODE does not work correctly only when GMP is OFF. And samsung needs to fix this soon! We are less than a month before the launch of the PS5, I bought this TV in the middle of the year just for that and so far it has not been fixed. I also don't like GMP ON, it's not an option for me.

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

SidL — Sun, 18 Oct 2020 17:09:39 GMT

And also change the topic title and add the models Q80T and Q85T that are also suffering from this so that this topic has more range

Re: Q95T/Q90T : Local Dimming not functional in Game Mode

BogaMoge — Sun, 18 Oct 2020 20:56:26 GMT

@SidL wrote:

I also don't like GMP ON, it's not an option for me.

The thing is : GMP ON is NOT an option for me, because of purple ghosting. So even if the dimming was better with GMP ON, that wouldn't solve my issue...

But when I have the time, I'll take the pics...

Re: QLed 2020 (Q80T/Q95T/Q95T/Q90T) : Local Dimming not functional in Game Mode

Baron-Von-D — Mon, 19 Oct 2020 11:43:00 GMT

on my 65q80t i have the same problem , with game mode on and hdr say for example on bfv ps4 pro the local dimming is really bad!!!!

im on firmware 1402.6 my location is Egypt

also my tv suffers from horrible dirty screen effect!!!!and this is my second set i got my first one replaced and it still has dse.