topic Re: New connect box with 2.1 hdmi upgrade in TV

New connect box with 2.1 hdmi upgrade

nazbobby — Fri, 04 Sep 2020 06:23:50 GMT

I have been promised by Samsung team member that I will get upgrade one connect box with 2.1 hdmi for my Q90R as soon the lockdown finished, I am still waiting here?????

Re: New connect box with 2.1 hdmi upgrade

ChrisM — Sat, 05 Sep 2020 16:25:39 GMT

Hi @nazbobby

We're starting to get back into the office now so this should be happening soon! Thanks for your patience.

Re: New connect box with 2.1 hdmi upgrade

Chrissage — Sat, 05 Sep 2020 17:52:48 GMT

Hey, please can you confirm the 2019 samsung q90r will be getting a hdmi 2.1 one connect box upgrade? I bought this tv last year and spent a nice chunk of money on it when tvratings said it had hdmi 2.1 on port 4. Also samsung said it was capable of 4k 120 hz. Turns out its not at full chroma 444 and therefor not getting 4k 120hz in full detail. I was and am still very dissatisfied and disappointed about this. So it would be nice to know if we will be getting a new one connect box with full hdmi 2.1 capability? Considering i bought your flag ship tv it would be nice to have the capabilities of a flag ship tv?

Many thanks

Chris

Re: New connect box with 2.1 hdmi upgrade

AdrianS89 — Wed, 09 Sep 2020 13:26:16 GMT

also want to know when and most importantly IF this will happen.

Re: New connect box with 2.1 hdmi upgrade

Chebattler — Sat, 12 Sep 2020 18:53:45 GMT

I have Q85, and I'm also interested if I can get Connect Box with HDMI 2.1, or if I can buy it? I want to have 4K&120hz , since Q85 is almost same level as Q90 and definitely higher than Q60T.

Re: New connect box with 2.1 hdmi upgrade

AdrianS89 — Wed, 30 Sep 2020 15:32:51 GMT

So guys, there’s an idea.

since samsung is taking forever to answer such darn easy question let’s take another approach. Let’s give them a couple more days. If the won’t do squat then we make this viral. Reddit will be up to it for sure. Either they care about their customers or they don’t give a ***** after they recieve the paycheck. One way or another they will have to explain themselves. It’s up to Samsung if they want to take 30 seconds and give us a COMPREHENSIVE answer we expect or deal with bad press after all of this hits the fan. I’m twice as disgusted since there was a mod seeing this topic so they are aware of this. Still taking a week with no responce whatsoever. All aboard?

Re: New connect box with 2.1 hdmi upgrade

Crak1985 — Wed, 23 Sep 2020 01:08:13 GMT

I purchased Samsung Q90R last year. Will all owners get the new one connect box?

Re: New connect box with 2.1 hdmi upgrade

Anton774 — Thu, 24 Sep 2020 10:47:39 GMT

Just spoke to Samsung support team and they told me they are only making an upgrade connect box kit with HDMI 2.1 for the Q900 series in 65, 75 and 85 inch models and they have no upcoming plans stating they will make an upgrade kit for the Q90R series since the display does not support 8K.

Re: New connect box with 2.1 hdmi upgrade

AdrianS89 — Wed, 30 Sep 2020 15:32:13 GMT

The q90t doesnt support 8k either but supports hdmi 2.1. Theres more to hdmi 2.1 than just 8k samsung. So just keep your BS to yourself and admit you want to rip-off your customers to buy a step-down model just after they spent thousands of dollars for your flagship. Thats pathetic that you can upgrade the box cause its external but you are to greedy to do so. Me and no one I know will ever buy anything of yours after I show this to them. And buy the ***** dolby vision support it 2-3$ per unit you cheap greedy ppl...

Re: New connect box with 2.1 hdmi upgrade

ChrisXB — Wed, 30 Sep 2020 16:01:30 GMT

@ChrisM Does that implies that the eARC compatibility won't come as a firmware upgrade as previously indicated, but will come with a new One Connect kit with hdmi 2.1 capabilities? I'm ok with one or another, as long as at least one of them becomes true!

Re: New connect box with 2.1 hdmi upgrade

reaper — Fri, 02 Oct 2020 12:52:46 GMT

I spoke to Samsung and after spending over 2k on a TV its not going to get an upgrade as hdmi ports don't qualify as future proof ..last time I buy any Samsung product

Re: New connect box with 2.1 hdmi upgrade

RogerL — Sat, 03 Oct 2020 01:58:48 GMT

Any news from Samsung relating to if they will be providing One Connect boxes for the Q90R? I’m in the same boat and would love to have the compatibility of HDMI 2.1

This is a response from one of the Samsung reps on Twitter....

Re: New connect box with 2.1 hdmi upgrade

CrazyLeoZ — Sat, 03 Oct 2020 13:04:01 GMT

I wonder if anyone has tried using a q900 box with q90 panel. It is very disappointing that the hdmi 2.1 is only going to be for the 8k model. I was hoping to have 4K 120hz and be able to us hdr and full chroma, but hopefully Samsung will either change their mind and offer an upgrade. I would be willing to pay for an upgrade if they came out with a box that had hdmi 2.1 on all the ports as well as a working Earc. Maybe at some point someone will find a way to mod these box’s to bring the performance that Samsung failed to deliver.

Re: New connect box with 2.1 hdmi upgrade

120hz4k — Tue, 06 Oct 2020 18:24:13 GMT

I've payed 6500 euro for this TV. When I bought it i was told that the one connect box of the Q90 Series will be upgraded to the new HDMI 2.1 standard. We'll look at where we are now... The new consoles will be shipped in less than a month from now and we still don't heard a word from Samsung. It's a bloody shame. I can assure you that if this TV will not be upgraded as promised I will never ever buy another Samsung product. I'm also interested if the q900 box can be used for our TV.

Re: New connect box with 2.1 hdmi upgrade

MarcoDeso — Wed, 07 Oct 2020 11:19:00 GMT

you said right, we spent money we earn working, they don't grow on trees, we hope they solve this situation

Re: New connect box with 2.1 hdmi upgrade

MarcoDeso — Fri, 09 Oct 2020 06:18:22 GMT

They won't update a ***** thing, we spent money to no avail

Re: New connect box with 2.1 hdmi upgrade

120hz4k — Sun, 11 Oct 2020 10:44:07 GMT

You can't deny that hdmi 2.1 is needed on the Samsung QLED Q90R 2019 models. Without hdmi 2.1 we can't make full advantage of the upcoming Xbox and ps5 consoles. Samsung made a mistake by not adding hdmi 2.1 on the QLED Q90R 2019 models. Samsung should fix their mistake. There is a one connect box available with hdmi 2.1. Please make it available for us.

Re: New connect box with 2.1 hdmi upgrade

ChrisXB — Sun, 11 Oct 2020 11:17:24 GMT

Exactly this. Unfortunately, the total absence of reaction from Samsung is very telling.

Re: New connect box with 2.1 hdmi upgrade

Anton774 — Sun, 11 Oct 2020 15:36:15 GMT

I do believe there’s a product that could be made to improve and future proof current customers Samsung tvs with updates such as a 1000 mbps Ethernet Port, replacing one of the 3 type A USB port with a USB C port, upgrading the HDMI 2.0 to HDMI 2.1 ports and as @AdrianS89 said getting Dolby Vision Support.

By making these changes a lot of current samsung customers would be pleased with the company and would end up spending more money to purchase such a product. The alternative seems most people who would be upgrading to HDMI 2.1 by buying a new Smart tv would be changing brand and platform in the same process.

There's a new video games consoles generation coming out soon with these features and I do understand as a fellow owner of the QQ90R series that it is frustrating to have a year old tv that is already being outdated because of lack of certain HDMI features.

To my understanding there is more Q90 series on the market than there is Q900 series and even tho the Q90 series does not support 8K displacement it could support 4K 120hz at 4:4:4 with a 48gb HDMI 2.1 port. I hope someone at Samsung read this communities cry f or help and supply the market with such a requested product.

Feel free to share this post on other platforms.

Re: New connect box with 2.1 hdmi upgrade

120hz4k — Sun, 11 Oct 2020 16:13:44 GMT

I can't agree with you more. The fact stands that the hardware is already available. Please swap the old one connect box for one with hdmi 2.1. This way you don't force us to buy a LG..