topic Re: Help ! in TV

Help !

Allison_01 — Sun, 09 Sep 2018 06:10:05 GMT

I don’t know what happned I unplugged the hdmi from my xbox and my Samsung tv when I went to plug it back it all it does is thisIt says no source

I have it’s in the hdmi1 plug I tried changing the source we just got this tv it was working before idk what happened someone please help

Re: Help !

paul1277 — Sun, 09 Sep 2018 09:41:51 GMT

@Allison_01 wrote:
I don’t know what happned I unplugged the hdmi from my xbox and my Samsung tv when I went to plug it back it all it does is thisIt says no source
I have it’s in the hdmi1 plug I tried changing the source we just got this tv it was working before idk what happened someone please help
If something works ok then stops it could be faulty. I would always advise people to report any fault to your retailers, as they are responsible under consumer law. If it is within 4 weeks you can normally ask for a replacement or refund if faulty in the first 4 weeks.
Paul

Re: Help !

Wayne10 — Sun, 09 Sep 2018 10:16:09 GMT

Don't panic its not broke.

Its the learning remote sotfware not auto choosing your source.

If you press the up arrow from there, on the remote, you can edit and manually input your source.

Re: Help !

Allison_01 — Sun, 09 Sep 2018 14:42:22 GMT

It has add to home or edit I go to edit and then it has where I can change icon or the hdmi name but it still dosnt fis the source problems what does the blue check make and red power icon mean in the picture

Re: Help !

Wayne10 — Sun, 09 Sep 2018 15:21:16 GMT

Edit > Device Icon > Edit Name > OK.

Blue tick icon means selected and red means device not powered on.

Re: Help !

Madhope — Sun, 06 Jan 2019 21:40:24 GMT

Did you ever find a solution to this? Been trying to find answers for a week and am struggling

Re: Help !

texags — Tue, 19 Feb 2019 16:11:27 GMT

Anyone find a solution to this? I am having the same issue as well.

@Madhope wrote:
Did you ever find a solution to this? Been trying to find answers for a week and am struggling

Re: Help !

BrandiO — Sun, 10 Mar 2019 02:10:57 GMT

Same problem with my Samsung Smart TV. I have tried all sort of troubleshooting. Nothing worked so far. It seems to be a software issue, I believe there have been some kind of software updates on tv or laptop and the tv sees the hdmi connected device to be off, when it's clearly on.

Re: Help !

BrandiO — Sun, 10 Mar 2019 02:35:41 GMT

Hi Madhope! Did you find a solution to the problem yet?

Re: Help !

EyalL — Mon, 11 Mar 2019 18:00:23 GMT

I had this with the old cable, got another cable and none of the two icons (selected + power) show, and it works. The first cable I had causes these icons to show, and doesn't connect. Has to do with hdmi version I guess. Try another cable.

Re: Help !

BrandiO — Thu, 14 Mar 2019 23:25:29 GMT

Thank you! You were right! It was the thunderbolt to HDMI that was not working. I bought one from amazon and it works great now.

https://www.amazon.com/gp/product/B00NH13K8S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

Re: Help !

JAMES4578 — Fri, 15 Mar 2019 16:46:25 GMT

@BrandiO wrote:
Thank you! You were right! It was the thunderbolt to HDMI that was not working. I bought one from amazon and it works great now.
https://www.amazon.com/gp/product/B00NH13K8S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

Glad it is sorted @BrandiO Are you based in the US ? , I'll put up a link for the uk customers and obviously other options

Thunderbolt To HDMI Adapter

Re: Help !

Rita21 — Thu, 04 Jul 2019 04:06:07 GMT

I am having the same issue with the HDMI2 showing a red ‘off’ switch. I did unplug and replug a connection without thinking ! It’s says no signal and I dont see how to switch it on again. It’s a new cable, new tv.

Re: Help !

110timmydodson — Tue, 14 Jan 2020 03:29:13 GMT

Wish someone would figure this out. Seems like very common problem.

Re: Help !

texags — Tue, 14 Jan 2020 15:08:26 GMT

I was able to resolve this HDMI NVR TV connection scenario issue I had. Turned out to be a unfriendly HDCP "handshake" between my NVR and TV. My solution was using a HDMI Splitter that provides the HDCP stripping.

This is the one I used:

Techole 4K Aluminum Ver1.4 HDCP, Powered HDMI Splitter
https://www.amazon.com/dp/B07DQBY5TX/ref=cm_sw_em_r_mt_dp_U_FDbDCbTF3KTAP

Re: Help !

Xboxuser — Thu, 16 Jan 2020 16:08:17 GMT

Hi, I am facing the same issue. Did you find any solution? Did changing the HDMI solve the problem?

Re: Help !

xylia — Sat, 25 Jan 2020 10:35:28 GMT

hello all,

I've got the same issue, all hdmi are red.

i unplugged them => same result with no hdmi connection

My remote goes wrong as well, the red light turn on and off...

Any idea, just 3 days of use...:'(

Re: Help !

xylia — Sat, 25 Jan 2020 12:20:53 GMT

I called Samsung support, they remotely accessed to the tv via internet to perform the tests.
Diag: HDMI card is out of order

Only 2 days, now i have to follow the provider procedure to swap with a new one 😞

Re: Help !

BigboyChungus — Tue, 24 Mar 2020 20:24:07 GMT

what do you mean by cable?

Re: Help !

Xboxuser — Tue, 24 Mar 2020 20:32:32 GMT

Hi, i had the same issue mentioned above. I used Amazon's basic hdmi that didn't work. Then I bought a better quality hdmi cable from a local store and it started working. I would strongly recommend you to change your hdmi.