topic Re: UE40ES6300 has really old Netflix version. How do i update? in TV

UE40ES6300 has really old Netflix version. How do i update?

Leighpb — Thu, 03 Jan 2019 13:49:29 GMT

UE40ES6300 has really old netflix app. Last update 2016. It wont allow me to update it as it is a fixed app and not downloaded. What can I do?

Re: UE40ES6300 has really old Netflix version. How do i update?

JAMES4578 — Thu, 03 Jan 2019 14:29:43 GMT

@Leighpb wrote:
UE40ES6300 has really old netflix app. Last update 2016. It wont allow me to update it as it is a fixed app and not downloaded. What can I do?

Hi @Leighpb, Do you have an Auto Update Setting for apps on your TV? In any case check you have the latest firmware which is 2008.0 for your model (though last update was october 2017) it may be that you will need to update via USB rather than OTA. Here is link to that file https://www.samsung.com/uk/support/model/UE40ES6300UXXU/ If you have this update or it does not resolve issue you should try resetting the Smart Hub.

Re: UE40ES6300 has really old Netflix version. How do i update?

Leighpb — Thu, 03 Jan 2019 18:16:17 GMT

Thanks. I've now updated to 2008 through USB and reset smart hub and still the same weird version of Netflix 🤔😓😓

Re: UE40ES6300 has really old Netflix version. How do i update?

papavales — Mon, 21 Jan 2019 19:47:53 GMT

Samsung has abandon the netflix app to 3.1 version on our model, so there is no solution for this. The problem is that i m from Greece and this old version of netflix app doesn t support greek subtitles, so i use a tv box for this purpose. Definitely my next smart tv will not be a Samsung for sure.

Re: UE40ES6300 has really old Netflix version. How do i update?

tonywong — Wed, 20 Feb 2019 09:09:56 GMT

I'm definitely sure Samsung won't be my next TV as well, although my current Samsung TV is still working. Their apps support is apparently not good enough. My LG TV which was bought about the same time as this Samsung TV, it still works perfectly fine and also has the Netflix app updated to its latest version as well.

Re: UE40ES6300 has really old Netflix version. How do i update?

Crs — Fri, 26 Apr 2019 20:14:21 GMT

So, there is no other solution? Change the OS? Remove somethin? This is it? No solution?

Re: UE40ES6300 has really old Netflix version. How do i update?

poly23 — Sun, 15 Dec 2019 15:25:11 GMT

Netflix app:
So i'm with a Samsung UE55H6410 (latest firmware T-MST14DEUC_2890.2) with the Netflix nrdapp 2014.1.5.

Can't play anymore any interactive shows. Before T-MST14DEUC_2890.2 i got the Minecraft and a survival show runing without any Problems except Bandersnatch! I contacted a Netflix chat supporter but he says i must contact Samsung. Arrghh. Why can Amazon or Dazn update there apps on my TV and not Netflix?

Re: UE40ES6300 has really old Netflix version. How do i update?

Black313 — Wed, 05 Feb 2020 20:03:45 GMT

I know, I kept trying everything to sort it out but I needed up buying a new lg TV which was much better and so what I did was gave my old Samsung TV to my mum and brought her a Roku box and a chorme cast, pc right now is selling them dirt cheap so I would just go for that option

Re: UE40ES6300 has really old Netflix version. How do i update?

C-Blaze92 — Mon, 17 Feb 2020 18:54:16 GMT

My parents had an older samsung model smart tv. Same issue. Had a very old Netflix version, wouldnt update. Had to go to Samsung's website and download the latest firmware for that model TV and transfer to TV via USB. After that netflix and a few other apps updated and work great now!

Re: UE40ES6300 has really old Netflix version. How do i update?

Joanna-techno-phobe — Sat, 28 Mar 2020 11:49:45 GMT

Hi,

I have an old UE55d800 Samsung smart tv. I am having real problems updating anything as theres no link at all to do this anywhere....I have explored every single button and reset EVERYTHING.....arrrgh!

So I am inteested (and scared) about updating via USB. How do I do this (*****s guide please!)

Thank you in anticipation.

Re: UE40ES6300 has really old Netflix version. How do i update?

ChrisM — Sat, 28 Mar 2020 14:44:44 GMT

Hi @Joanna-techno-phobe

Before we go through the (quite simple) process of trying to update your TV, could you tell us the current software version you have running? Go to Menu > Support > Contact Samsung.

Re: UE40ES6300 has really old Netflix version. How do i update?

Leighpb — Sat, 28 Mar 2020 15:02:43 GMT

My current software is:

T-MST10PDEUC-2009.0

Re: UE40ES6300 has really old Netflix version. How do i update?

Joanna-techno-phobe — Sat, 28 Mar 2020 15:27:29 GMT

T-GAP8DEUC-1018.1, BT-G

Re: UE40ES6300 has really old Netflix version. How do i update?

NickZA — Sun, 29 Mar 2020 06:17:44 GMT

Hi Chris

My Samsung TV is giving the same issue with the old version of Netflix.

Please see attached.

Your help will be greatly appreciated.

Thanks

Nick

Re: UE40ES6300 has really old Netflix version. How do i update?

Alex212 — Sun, 29 Mar 2020 09:46:47 GMT

Hello,

I got the same problem with my Netflix app on the same TV.

I updated the latest firmware by USB but the Netflix app didn't updated.

Has anyone managed to find a solution?

Thank you.

Re: UE40ES6300 has really old Netflix version. How do i update?

treeesh2 — Mon, 06 Apr 2020 11:25:55 GMT

i also have the same problem, i have tried everything but it's not working. Pls somebody help me watch netflix on tv.

Re: UE40ES6300 has really old Netflix version. How do i update?

DMarshbank — Sat, 02 May 2020 08:26:52 GMT

Hi ChrisM,

I have the same issue. TV is a UA46ES7500. Software version is T-ECPUABC-1031.0. Netflix version is 3.10502. I've checked the samsung website and it seems as though my Samsung Software is the latest, the auto update feature on the TV confirms the same.

Thanks in advance.

Re: UE40ES6300 has really old Netflix version. How do i update?

AS23 — Tue, 19 May 2020 23:10:57 GMT

Shocked to see so many people having exact same problem as me? Yet Samsung haven't fixed the problem???

Re: UE40ES6300 has really old Netflix version. How do i update?

Moti123 — Fri, 11 Sep 2020 11:17:13 GMT

There is no solution for this problem? Can't I watch Netflix on my Samsung TV?

Re: UE40ES6300 has really old Netflix version. How do i update?

JAMES4578 — Fri, 11 Sep 2020 13:26:56 GMT

An update for this model via USB became available in May 2020, 2010.0 Therefore can those who have this issue check they have the latest update. Firmware can be downloaded from this link https://www.samsung.com/uk/support/model/UE40ES6300SXZF/