topic Re: samsung smart tv stuck on start screen logo in TV

samsung smart tv stuck on start screen logo

drew24 — Mon, 13 Feb 2017 13:37:36 GMT

hi,

my samsung smart tv is stuck on the start screen it was working fine last night but won't get past the samsung logo at the beginning. controller has been unresponsive. any ideas or anyone solved this problem?

samsung ue50h6200akxxu the problem can't not be solved would I have to replace the mother board or power board?

thanks

Re: samsung smart tv stuck on start screen logo

AntS — Wed, 15 Feb 2017 14:13:45 GMT

Hi Drew24. :smileyhappy:

Any change if you unplug the TV and all connected devices, leave it for around 10 minutes, and reconnect it all?

If not, are you able to get a response from the TV using the toggle-stick at the back?

Re: samsung smart tv stuck on start screen logo

drew24 — Wed, 15 Feb 2017 17:51:17 GMT

hi,

no response from the toggle. everything has been unplugged even the Internet. I've messed around with every combination on the controller. maybe I will try changing the power board or supply board.

@AntS wrote:
Hi Drew24. :smileyhappy:

Any change if you unplug the TV and all connected devices, leave it for around 10 minutes, and reconnect it all?

If not, are you able to get a response from the TV using the toggle-stick at the back?

Re: samsung smart tv stuck on start screen logo

KellyM — Fri, 17 Feb 2017 10:23:54 GMT

It might be best if one of our engineers took a look at the TV for you, we'd recommend getting in touch with one of our Support Centres.

We hope it's up and running again soon!

Re: samsung smart tv stuck on start screen logo

TP22 — Wed, 05 Jul 2017 18:54:48 GMT

My 55" Samsung Smart TV, upon turning on, is also just showing 'Smart TV' on the screen, just like the person who posted this a year ago. I have probably had this TV2 years, outside the warranty likely. I cannot do anything other than unplug the TV, totally unresponsive. Is this a common problem for these sets? I have 6 Samsung TVs. If I have to invest a significant amount of money to repair it, I would be better off buying a new set. TVs should last more than 2 years. We don't even watch this TV very much.

Re: samsung smart tv stuck on start screen logo

drew24 — Wed, 05 Jul 2017 19:09:31 GMT

Hi, when this happened to me samaung didn't respond and was not interested in helping me! I took it to a repair man who quoted me £200. O decided to fix it myself. I brought a main board (green unit) and changed it over. was so easy to do and only cost £40. been working find since!

Re: samsung smart tv stuck on start screen logo

TP22 — Wed, 05 Jul 2017 19:13:29 GMT

I actually thought Samsung would respond. I didn't realize by replying to your post that it would notify you. Sorry to bother you. I do appreciate the response. I might do likewise.

Re: samsung smart tv stuck on start screen logo

olabsdan — Fri, 26 Jan 2018 06:01:00 GMT

My samsung Tv pn51d7000

when the Tv is plugged in it boots up the samsung tv logo and move up to hdmi mode ,

it trip from smart tv logo to hdmi and after 2-5 seconds trip to samsung boot logo it repeat itself.

please reply

Thank you in advance

Re: samsung smart tv stuck on start screen logo

Leonelson6 — Wed, 15 Aug 2018 13:40:21 GMT

the fault is usually from an IC on the mother board.it called the memo ic,it will be removed, fomated and reinstalled then solded back on the board .for more info and rtepair contact me on ******

Re: samsung smart tv stuck on start screen logo

JAMES4578 — Thu, 24 May 2018 15:10:38 GMT

@Leonelson6 wrote:
the fault is usually from an IC on the mother board.it called the memo ic,it will be removed, fomated and reinstalled then solded back on the board .for more info and rtepair contact me on 0092347015928764

Thanks for your input @Leonelson6 and welcome to the Samsung Community.though some customers may feel Samsung is their first port of call. Unfortunately posting personal email addresses or mobile numbers is against the Privacy Terms of the Samsung forums, though members are welcome to discuss matters by Private Messages should they wish to do so. https://eu.community.samsung.com/t5/Community-News-Rules-FAQs/Community-Terms-of-Service/m-p/92 The post you are replying to was actually sent little while ago now, you are welcome to edit or a Moderator will do so at some point. I am a volunteer known as a Superuser!

Re: samsung smart tv stuck on start screen logo

Samtheman1970 — Tue, 07 Jan 2020 02:33:51 GMT

My UN46D6003SF also

when the Tv is plugged in it boots up the samsung tv logo and move up to hdmi mode. I tried everything but nothing working. Any help it be great

Thanks

Re: samsung smart tv stuck on start screen logo

AngeloUzon — Tue, 21 Jan 2020 01:51:57 GMT

Hi everyone! I just want to share my self method on fixing my Samsung Smart TV when it stocks on logo.

This is the situation of my samsung Smart TV, if I plug in, it is showing the Samsung logo without pressing any key in remote control. And The logo Disappear for seconds and then Appear Again, It stocks on that loop.

So, in order to fix the TV, you need the remote control works properly.

So Lets Begin!

1. Unplug the TV

2. Leave For Atleast 2mins (5-10mins if you can wait longer)

3. Plug The TV, wait if it will Show The Samsung Logo

4. If the Samsung Logo Appeared

5. Using the Remote Control

Press Mute,1,8,2,Power (4 Buttons)

Then It Will Boot A Samung Logo for Many Times

It will take you 5mins - 15mins to boot up your TV. If your TV finally Turns On, wait for a minute, if it shows Options after Boot, Press the Source Button and try some source to be played. Then after That. You Can Power Off The TV and Turn On Again. Boom!! Your TV is working. 🤗🤗🤗

Like my Post if it works on yours.

Re: samsung smart tv stuck on start screen logo

Samou1609 — Wed, 20 May 2020 03:43:11 GMT

I have the same issue with my TV UA55H6400. I didnt manage to find the mother board online to replace it.

Is there any factory reset that can be applied to see if the not?