topic Re: Web browser in TV

Web browser

Loz55 — Tue, 20 Nov 2018 23:05:06 GMT

Hi I have a samsung tv with smart hub, when I’m on the smart hub there is no web browser option , so I have no idea how to get on the internet, the tv is set up for internet.

Any advice please

Re: Web browser

Loz55 — Tue, 20 Nov 2018 23:16:17 GMT

Hi think I’ve just found the answer anyway, I think my tv is too old and doesn’t have the web browser anymore

Re: Web browser

JAMES4578 — Wed, 21 Nov 2018 23:43:55 GMT

Hi @Loz55, can you provide your model no? The internet Browser should be an app on the Smart Hub logically named Internet and we can check if it is still supported, ensure you have the latest firmware and you may need to do a Smart Hub Reset.

Re: Web browser

Loz55 — Wed, 21 Nov 2018 19:18:18 GMT

Hi the tv model id

Re: Web browser

JAMES4578 — Thu, 22 Nov 2018 17:31:42 GMT

Hi @Loz55, the UE40D5520 appears to be a 2011 model though from a few articles i've come across seems that your earlier inclination is correct in the sense of it not being supported,though had a 2012 set which did have this feature. The Tv can access the internet for apps and On Demand services but there is no Web Browser. Not sure if you've used internet services on it much but you do need a LAN adapter if you wish to use a wireless connection. https://www.techradar.com/reviews/audio-visual/televisions/plasma-and-lcd-tvs/samsung-ue40d5520-1020424/review/2

I've tracked down the manual, though saying no longer available on Samsung support. http://cdn.cnetcontent.com/97/ef/97ef2a18-678c-44e9-b385-71c7720d2000.pdf (wireless info on page 99)

Re: Web browser

Loz55 — Thu, 22 Nov 2018 20:48:19 GMT

Hi and thank you for taking the time to look for me

I have my tv connected to my router but no idea how to get on the internet with no web browser or can I not get on now with this model?

Re: Web browser

JAMES4578 — Thu, 22 Nov 2018 22:42:55 GMT

Hi @Loz55, You would be able to access sites via some external devices. If you do not have X Box or Play station, may be more suitable via Fire stick (though not quite same functionality as PC with many systems) Think only a limited number of Blu Ray players have browser https://www.makeuseof.com/tag/best-browser-amazon-fire-tv-stick/

Re: Web browser

Loz55 — Fri, 23 Nov 2018 20:07:28 GMT

Hi again

Thank you for all your advice

will look into purchasing a firestick🙂

Re: Web browser

JAMES4578 — Fri, 23 Nov 2018 20:11:11 GMT

@Loz55 wrote:
Hi again
Thank you for all your advice
will look into purchasing a firestick🙂

No problem @Loz55, hopefully you are sorted soon.

Re: Web browser

Zaur — Tue, 28 May 2019 04:26:05 GMT

Hi, I have problem with my Samsung tv. Internet on my tv is connected but browser doesn’t work. What can I do?(

Re: Web browser

AndrewL — Tue, 28 May 2019 15:12:52 GMT

@Zaur: What is the model number of your TV? Some members above have noticed that support for the Internet browser is missing in some earlier models, so this may be why you're having issues, therefore you may wish to check the App Store on the TV to find supported apps for your favourite sites or services.

Samsung UE40D8000 Server Not Found

SimonLewis — Sun, 16 Feb 2020 17:56:34 GMT

For some reason the built in browser is unable to access any sites beginning with https, http sites are fine but all others generate a "server not found" error. I have checked for updates and there is nothing showing for download to USB higher than 1033.2

I have checked for updates via the TV and nothing is available. My current software version is T-GAP8DEUC-10332.

I'm also unable to use BBC iPlayer

Any suggestions?

Re: Samsung UE40D8000 Server Not Found

CarloL — Mon, 24 Feb 2020 15:46:33 GMT

Hey @SimonLewis! It does seem that the TV is running on the latest software version. Is the TV connected to a network or a Wi-Fi connection? Also, do a reset of the TV: Unplug your TV from the wall socket > Wait 30 seconds, then plug your TV back in > Using your remote, turn your TV on.

Re: Samsung UE40D8000 Server Not Found

angelpl — Wed, 15 Apr 2020 12:34:40 GMT

@CarloL

This is a known problem with Samsung Smart TV's "WebBrowser" not supporting HTTPS (secure websites)

My TV is a Samsung Smart TV UE46D8000YSXXH - its been upgraded to latest f/w: T-GAP8DEUC_1033.2 yet the problem still persists.

The Webbrowser apps does not support HTTPS sites and this as ben highlighted many times by your customers on these forums and else where.

Why is this issue still persisint, why isnt SAMSUNG fixing such a simple issue by their releasing a compatible browser app that works with HTTP/443 websites or fix the good ***** firmware to get CA certs updated.

I have a expensive TV bough manay years that still works fine in everythign else but simply webbrowsing I cant do no more?

Looks like Samsumg wants us to ditch our TV's and buy new, yes we will buy new but wont be a Samsung anymore.

Samsung UE55D6530 Web Browser Not Working?

Inline — Fri, 17 Apr 2020 19:31:57 GMT

I have a Samsung UE55D6530 Smart TV and when using the web browser and trying to go on a website, this error message displays;

Anyone know why this could be happening?

Also is Youtube & Netflix Applications supported on this TV anymore? Thanks!

Re: Samsung UE55D6530 Web Browser Not Working?

Creed1 — Mon, 27 Apr 2020 05:32:08 GMT

same problem here google search works so i have internet connection but can’t access websites

Re: Samsung UE55D6530 Web Browser Not Working?

AndrewL — Mon, 27 Apr 2020 09:10:40 GMT

@Inline: Due to a lack of Flash Player support on the internet browser you will find that you're unable to access streaming sites such as Netflix, YouTube etc. Are you still able to access other websites? I recommend checking the App store to see if Netflix is available there, however as your TV is an older model the app may no longer be supported.

Re: Samsung UE55D6530 Web Browser Not Working?

Inline — Mon, 27 Apr 2020 14:02:00 GMT

@AndrewL wrote:
@Inline: Due to a lack of Flash Player support on the internet browser you will find that you're unable to access streaming sites such as Netflix, YouTube etc. Are you still able to access other websites? I recommend checking the App store to see if Netflix is available there, however as your TV is an older model the app may no longer be supported.

I can't access other websites on the web brwoser, only look at the search results on Google. There is also no Netflix or Youtube in the app store.

Re: Web browser: how do I update the browser?

Royn76 — Wed, 29 Apr 2020 14:39:21 GMT

Have a TV UE48H6700XXU VERSION NO:01 S/N H0WW3SFG100177E and I am getting the message that I need to update the browser. Any ideas pleas

Re: Web browser: how do I update the browser?

geos2097 — Wed, 29 Apr 2020 20:48:35 GMT

Samsung TV Premium model 2016 uses 2014 web browser , downgraded with 2020 update
https://youtu.be/c4VDPW_e9P8