topic Re: Re: Samsung Services are down Worldwide in TV

Samsung Services are down Worldwide

DamianP1 — Fri, 01 Aug 2025 14:41:44 GMT

A lot of services as Samsung smarthub, youtube and Browsing are down Worldwide.

Same issue as Google Chromecast experienced a few months ago, now SAMSUNG is facing the same error.

You can get different kind of messages

- Network error

- Certificate error

- Apple tv

- Disney

-Spotify

- Terms and conditions not working

- YouTube app closes automatically

- Web Browsing not working

- Amazon Prime not loading error 0.60

- Maintenance error

And maybe other platforms too.. I will try to update this post on the move.

There is a chance that some of your devices such as newers tvs May still work. We have to wait that SAMSUNG SUPPORT start working with that.

All the same issue

Certificate error.

Greetings from ARGENTINA.

SHAME ON YOU SAMSUNG.

IMPORTANT TO KNOW

—————

Do not try to factory reset . There is no problem with your internet connection.

Do not try to configure something else. The issue is on SAMSUNG side. Nothing to do with us.

UPDATE 1

If you Have not factory reseted the TV... You can still use NETFLIX that works.

Reply this post if you know of any other app that doesn't work too so I can update the Main post

Thank you community!!!!

I'll keep you posted

Update 2

02:28am GMT - 3:00

If you have any chromecast, pero no firetv or similar devices.. You cN cast your video from your phone or even your computer with hdmi to your tv.

Please try to not factory reset your device. Samsung will find a fix to this issue.

Stil Netflix is the only streaming platforn that is working.

Personal Flow also doesn't work.

FINAL UPDATE

PROBLEM SOLVED BY SAMSUNG

Re: Samsung Services are down Worldwide

D89fe — Fri, 01 Aug 2025 02:11:16 GMT

Minha TV estava funcionando normalmente. Porém nesse exato momento youtube, smarthub não. Estranho que a mesma atualizou automaticamente e depois ocorreu este problema. Aqui é do brasil

Re: Samsung Services are down Worldwide

Luah — Fri, 01 Aug 2025 02:15:53 GMT

@DamianP1 wrote:
A lot of services as Samsung smarthub, youtube and Browsing are down Worldwide.
Same issue as Google Chromecast experienced a few months ago, now SAMSUNG is facing the same error.
Certificate error. 881
Greetings from ARGENTINA.

SHAME ON YOU SAMSUNG.

Do not try to factory reset . There is no problem with your internet connection.
Do not try to configure something else. The issue is on SAMSUNG side. Nothing to do with us.
Falo do Brasil muito obrigada pelo seu comentário estava a muito tempo tentando entrar no marthub mas não estava conseguindo achei que minha tv tinha estragado! Não consegui entrar no YouTube, a Samsung é uma porcaria mesmoooooooo

Re: Samsung Services are down Worldwide

DamianP1 — Fri, 01 Aug 2025 02:18:36 GMT

The issue is worldwide on Samsung servers (certificate issue) .. There is nothing wrong with your tv or Internet connection

Re: Samsung Services are down Worldwide

Fernando Andrade — Fri, 01 Aug 2025 02:58:43 GMT

Estou passando pelo mesmo problema, restaurei a tv e nada adiantou.

Re: Samsung Services are down Worldwide

Barby2008 — Fri, 01 Aug 2025 03:07:04 GMT

O recomendado segundo a postagem, é não fazer a configuração/restauração da TV, pois é um problema mundial dos servidores da Samsung. Ou seja, a sua TV ou rede de Internet não são o problema, oq nos resta é aguardar a solução

Re: Samsung Services are down Worldwide

Fernando Andrade — Fri, 01 Aug 2025 03:08:04 GMT

Claro TV

Apple TV

MAX

Disney

Globoplay

Só o netflix estava funcionando, mas fiz a besteira de restaurar a tv aos padrões de fábrica.

Re: Samsung Services are down Worldwide

Barby2008 — Fri, 01 Aug 2025 03:11:18 GMT

No meu caso, apenas a Netflix também está funcionando e a Samsung TV Plus, eu apenas limpei o cache e reinstalei o Globoplay e o YouTube(que continua sem funcionar, pelo menos da última vez que eu testei). Já o globoplay, funcionou quando mudei para o e-mail da minha mãe(pelo menos, até agora).

Agora Prime, Sbt+, Spotify, Apple Tv, não estão funcionando na minha TV.

Re: Re: Samsung Services are down Worldwide

neurosurgeonmaybe — Fri, 01 Aug 2025 04:20:51 GMT

Servers are expected to fail for big companies making billions!

Re: Samsung Services are down Worldwide

vlm6775 — Fri, 01 Aug 2025 04:38:30 GMT

Thanks so much having same issue hello from San Francisco Bay Area California / luckily using chrome cast to view YouTube, Amazon prime

Re: Samsung Services are down Worldwide

DamianP1 — Fri, 01 Aug 2025 05:34:11 GMT

Please read the Main post try not to factory reset

Re: Samsung Services are down Worldwide

XaritoXan — Fri, 01 Aug 2025 05:43:57 GMT

Cometí el mismo error 🫠 saludos desde Mérida.

Re: Samsung Services are down Worldwide

Sever2 — Fri, 01 Aug 2025 06:27:22 GMT

Any update? Customer service is mia.

Only netflix worked, but then i did the device reset and nothing is working :(.
US

Re: Samsung Services are down Worldwide

vlm6775 — Fri, 01 Aug 2025 07:55:02 GMT

Samsung states still down

Re: Samsung Services are down Worldwide

AntS — Fri, 01 Aug 2025 08:55:16 GMT

Hi all,

Thanks for letting us know about this.

Just confirming that the server issue has now been resolved. If you're still experiencing issues with this one, a power cycle of the TV (i.e. turning it off an on) should get you back up and running again – and if not, then please get in touch with your local Samsung Support (https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/ ) for further advice.