topic Re: Help needed in Tablets

Help needed

Valjames — Wed, 16 Jun 2021 13:37:42 GMT

I have a Samsung Tab A7. I can only use 1 hand and therefore am unable to use screenshot because I cannot hold my tablet and press buttons I have nearly dropped it a few times. Does anybody know how elseI can do it if not I'm desperate for an update so I can swipe. I've wanted to do 2 screenshot this week. Oh no.

Re: Help needed

xSteveuk — Wed, 16 Jun 2021 13:55:41 GMT

Found this that may help you

https://www.samsung.com/us/support/answer/ANS00076832/

Screen shots

https://www.samsung.com/us/support/answer/ANS00050693/

Re: Help needed

Mitzzz999 — Wed, 16 Jun 2021 15:10:27 GMT

Might be worth looking on the playstore for 3rd party apps that can do screen shots easier for you, unfortunately, it would be a case of trial and error but normally its worth the hassle when you do find the best suitable app... already looks like xSteveuk may have found what you're looking for but if not... try some the other highly rated apps if you can.

Re: Help needed

JAMES4578 — Wed, 16 Jun 2021 16:42:16 GMT

Hi @Valjames Does the A7 not support Palm swipe as shown here https://thedroidguy.com/how-to-screenshot-on-samsung-galaxy-a7

Re: Help needed

DannyT — Thu, 17 Jun 2021 13:54:23 GMT

Have you tried using One-Handed Operation+? Check it out here: https://play.google.com/store/apps/details?id=com.samsung.android.sidegesturepad&hl=en_GB&gl=UK

If you can't download from this link above, you can find the same features in the most recent version of the Good Lock app.

Re: Re: Help needed

JAMES4578 — Thu, 17 Jun 2021 15:49:32 GMT

@Valjames Can you try via Galaxy Store, Good Lock Labs should be displayed first via search. https://www.sammyfans.com/2020/12/08/samsung-good-lock-one-hand-operations-plus/

Re: Re: Help needed

KholaI — Sat, 19 Jun 2021 14:33:58 GMT

Hey @Valjames

I've just had a look at the One Hand Operation+ app, and this can work on Android 7+. Is it not available in the store, or is there another message being displayed?

Re: Re: Re: Help needed

Valjames — Sat, 19 Jun 2021 18:02:27 GMT

Hi. I've just tried it again it has now got. "This App is no longer compatible with your device".

Re: Help needed

KholaI — Sat, 19 Jun 2021 18:43:08 GMT

What software is your tablet running on? You'll be able to locate this by heading into Settings > About tablet > Software version.

Re: Re: Help needed

Valjames — Sat, 19 Jun 2021 19:23:24 GMT

I went into this and this is what I found each heading has information underneath I don't know which one you need. If you could please advise me which heading contains the information you need I will tell you.

Headings
One UI core version
Android version
Google Play system update
Kernel version
Build number
SE for Android status
Knox version
Service provider software provider
Android security patch level.

Re: Help needed

AndrewL — Sun, 20 Jun 2021 10:16:39 GMT

@Valjames: Please check the number populated in 'Android Version' to find the relevant information.

Re: Re: Help needed

Valjames — Sun, 20 Jun 2021 12:19:18 GMT

It's got 11 under.

Re: Re: Help needed

Valjames — Mon, 21 Jun 2021 21:16:51 GMT

Hi
Did you get my last message

Re: Help needed

DannyT — Sat, 26 Jun 2021 14:42:29 GMT

@Valjames Are you based in the UK? The link we sent is for the UK version.

However, if you're using the Good Lock app, it has the same features, and the link @JAMES4578 sent through is perfect for getting to know the app.

Re: Help needed

Valjames — Sat, 26 Jun 2021 16:33:08 GMT

Hi many thanks for your help. I have now decided that I am no longer going to try and do a screenshot on my tablet as I was hoping that Samsung would see my community message and just send an update as nothing else is working.