topic Re: Tab S6 Unresponsive screen Issues in Tablets

Tab S6 Unresponsive screen Issues

melissaatalay — Mon, 27 Apr 2020 18:48:25 GMT

hi all, recently bought my tab s6 2 weeks ago, as you know there was a new one ui update as i installed it I just left it for an hour or 2 I had come back and unlocked my tablet it was not letting me use the touch screen with my fingers it was completely not moving at all, but the thing is the s pen is the only thing letting me use the screen but not my fingers I don't understand, I've soft reset etc, restarted a bunch of times and factory reset it. Still nothing but whats the weird part, its still happening out of nowhere why?.... I've tried contacting Samsung and they've given me useless advice its literally brand new. I really hope I am not the only one here.

Re: Tab S6 Unresponsive screen Issues

Prasadk — Thu, 28 May 2020 03:07:53 GMT

hi,

I'm facing same issue. Tab only responds to s-pen, it doesn't respond to fingers.

Did you get the issue resolved.

Re: Tab S6 Unresponsive screen Issues

Chrishuy — Thu, 28 May 2020 04:35:42 GMT

Hello, I'm also experiencing the same exact issue. Have you resolved this problem? If so, what was the solution?

Re: Tab S6 Unresponsive screen Issues

melissaatalay — Thu, 28 May 2020 07:16:21 GMT

Hi all i had contact samsung customer service and I had to get a replacement

Re: Tab S6 Unresponsive screen Issues

CLF — Tue, 14 Jul 2020 11:12:00 GMT

I have an older version, Tab S2, doesn't have a pen, but the screen just goes blank, and each time I try the on/off button, a green light, a dot, is all I can see, but the device is still working in the background - after several attempts, the screen then responds, very frustrating

Re: Tab S6 Unresponsive screen Issues

CLF — Tue, 14 Jul 2020 11:13:55 GMT

The only advice that I have been given by Samsung is to send it for repair, as rebooting or even restoring to factory settings have not worked, but I am concerned at the repair costs

Re: Tab S6 Unresponsive screen Issues

Members_9kujiOG — Fri, 08 Jan 2021 16:49:25 GMT

The same exact issue here, the only difference for me is that it sometimes works and when it doesn't work I need to press the on/off button, then the screen will respond to my finger for a couple of minutes until I have to repeat the process. Extremely frustrating...

Re: Tab S6 Unresponsive screen Issues

Members_OXVh5Ut — Mon, 22 Feb 2021 06:14:07 GMT

Same thing here, I live UAE when this happened I went samsung store and asked they said it will coast 1200 AED.

We need to ask them.

Re: Tab S6 Unresponsive screen Issues

Mikey7719 — Tue, 18 May 2021 20:58:36 GMT

i’m having the exact same issue. I just got this thing three weeks ago. It would be a nice tablet if it worked well. I ended up sending it back to Samsung under warranty. We’ll see if they replace it or repair it? I’ve done all the above as far as resetting and restarting. Nothing has worked. It seems they are still creating these tablets with the same issues.

Re: Tab S6 Unresponsive screen Issues

Imran khan — Fri, 13 Aug 2021 11:23:04 GMT

Hi I am Imran .from India, in have Samsung tab S6 . I have the same problem screen is not working touch but pencil work’s what is the. Solution plz

Re: Tab S6 Unresponsive screen Issues

Imran khan — Fri, 13 Aug 2021 12:45:47 GMT

Hi Prasad I am Imran I am facing the same problem for tab S6 only s pen works .if u solve the problem plz msg me.

Re: Tab S6 Unresponsive screen Issues

MitchRams — Mon, 30 Aug 2021 02:08:09 GMT

Same here! Any solutions?

Re: Tab S6 Unresponsive screen Issues

Members_ItymdqA — Fri, 03 Sep 2021 06:20:19 GMT

Hey there! I'm from germany and I bought my tablet last week. I've facing the exact same problem that the screen won't react to my finger but to the SPen. Its mostly happenening a few seconds or minutes after I unlogged it. I happens totally fine when I have it outsite the bookcover i bought from eBay. In my opinion there is something wrone with booncovers when theyre Not Front Samsung directly. Try it maybe without the cover. Ive also faced the problem that my tablet und got nlack all the time which is bcs of a setting that the tablet will recognize when u open the bookcover and close it. I think the problem is the cover...

Re: Tab S6 Unresponsive screen Issues

Mikey7719 — Fri, 03 Sep 2021 15:09:42 GMT

Yes, same issue I believe the problem is the book covers. The sensor picks up the magnet on the backside. This is poor design on Samsung’s part. The bad thing is I can’t even trade in this tablet on their website. They do not allow you to trade and the S6 lite.

Re: Tab S6 Unresponsive screen Issues

AniD — Sun, 05 Sep 2021 10:59:55 GMT

Hello guys i am here not for touch unresponsive but random touch lags, the touch senstivity decreases for a while at random feels its taking more swipes to drag than normal single swipe! In my case as soon as i lock and unlock screen while issue is occuring, it then gets resolved for a while and then again the same sh*t! As per me should be a software bug as many people reported the same on reddit thread and the other samsung thread! Don't know what to do now, completely in a state of dillema! Note mine is tab s6 lite (wifi).

Re: Tab S6 Unresponsive screen Issues

Manish1 — Sat, 11 Dec 2021 01:29:00 GMT

Any solution plss help me.same problem here

Re: Tab S6 Unresponsive screen Issues

Tab S6 unresponsive — Tue, 06 Sep 2022 13:30:49 GMT

Had the same issue. During playing a game on the tablet, the screen suddenly stopped responding to touch. A bit later I discovered that the S-pen was working. Nothing I did was of any help. I restarted it, I did a factory reset, I uninstalled all recently downloaded programs. The vendor was of no help, and neither was Samsung.
Weeks later, my grandchild was playing games with the S-pen until the battery was completely drained (battery indicator reported 0%). I recharged it up to 100%, and when I switched it on, touch was working and has been since then.
Hope my experience may be of help to somebody.

Re: Tab S6 Unresponsive screen Issues

willjoe — Fri, 07 Oct 2022 07:18:58 GMT

How to fix an unresponsive touchscreen on a Galaxy device
Restart your device. On devices with a Power key: Press and hold the Power key, and then tap Restart.
Check your charger.
Check for Software updates. ...
Optimize device performance.
Disable Touch sensitivity.
Reboot the phone in Safe Mode.
Back up and Factory Reset

Regards,

Will