topic Re: Galaxy Tab 3 email app won't open in Tablets

Apps not working

PJ8 — Fri, 08 Sep 2017 12:37:02 GMT

After an overnight update by Google, now the Google group of apps will open but when used the app just closes and the tablet goes back to the home screen. There is a box that pops up every time saying app has stopped working. I can access Google and outlook and other sites through the internet okay. I have tried uninstalling the apps and reinstalling but the same thing happens.

Re: Apps not working

BandOfBrothers — Fri, 08 Sep 2017 13:32:49 GMT

Can you try deleting the apps cache and data before uninstalling and also navigate to your Play Store and under my apps delete them there too.

If you download them again and the same happens then my suggestion is to back up and factory reset.

If still no joy then a Samsung Experience Store or Samsung Service Centre location can help.

Re: Apps not working

PJ8 — Sat, 16 Sep 2017 09:53:41 GMT

I tried deleting various apps with no success. Then I noticed my tablet had updated some Google apps overnight chrome being one of them .I disabled chrome and my tablet now works okay no further problems everything back to normal. So the chrome update was the cause.

Re: Apps not working

BandOfBrothers — Sat, 16 Sep 2017 10:17:36 GMT

It's good that you found the rogue app but as Google chrome is widely used I'd expect to see more posts raising the issue.

You could go within the app and send a bug report to the developer.

Re: Apps not working

ScottieLynda — Fri, 01 Feb 2019 02:02:32 GMT

I had the same problem overnight with my samsung galaxy tab (2016) and disabling chrome did the trick. I enabled it again and everything is working fine. Thanks for the hint!!

Re: Apps not working

Django47 — Mon, 24 Jun 2019 19:26:05 GMT

Sir you have no idea the wonderful service you have done me with your unbelievable fix for this problem with the apps not working. I can't imagine what lead you to this but it is pure genius. I've been going bonkers all day looking up all these complicated online 100% guarantee fix that turned out to be 0.00000% .I just disabled chrome, tried everything else so what the hell. I was agog, I would never have sussed that in a hundred years. Thank you.

Re: Apps not working

Cassidy007 — Mon, 27 Jan 2020 02:02:13 GMT

Re: Apps not working

Tjhsmits — Sat, 20 Jul 2019 17:47:00 GMT

Same here so after I disabled Chrome the apps worked just fine again.

Re: Apps not working

Tjhsmits — Sat, 20 Jul 2019 17:49:49 GMT

Had the same problem, but now I have disabled Chrome and everything works fine again.

Re: Apps not working

Jordansland01 — Mon, 27 Jan 2020 00:34:07 GMT

A full day of troubleshooting my other app that wasn't working. Deleting the apps, reinstalling, updating and emailing the developers to no avail. I found this and tried it and voila it worked 🙂 I am so happy. I disabled chrome and tried the app that wasn't working and it now works. I reinstalled Chrome and updated it through the Play Store and everything works. I cannot explain how amazing I think you are for finding this fix, thank you. You could have easily kept this to yourself but you didn't and that speaks volumes for your character. Once again thank you!!!

Re: Apps not working

encskir — Sat, 02 May 2020 23:52:42 GMT

Could not have said it better, I've spent hours trying to fix this. Kudos to you who came up with this fix!! ENC

Re: Apps not working

Billy46 — Thu, 07 May 2020 16:54:17 GMT

I can't open links on apps and Gmail. Keeps saying "can not open in Samsung internet

Re: Apps not working

AndrewL — Thu, 07 May 2020 17:00:22 GMT

@Billy46: Can you try going to Settings > Apps > Tap the 3 dots in the top right > Default apps > Browser app, and change this from Samsung Internet to Chrome, to see if this helps?

Re: Apps not working

hfs2 — Wed, 20 May 2020 15:35:33 GMT

Similar behavior with my Tab A 10.1". After various updates (including Chrome) on 2020-05-11, numerous apps (not just Google apps) would report "[such-and-such] has stopped". Chrome, Gmail, Play Books, News, Maps.me, Flow-free game, Osmos-HD game, Magzter. After viewing this article (2020-05-20) I had another Chrome update, which appears to have fixed the issues caused by the 2020-05-11 update.

So I'm not 100% that disabling Chrome would have fixed the problems, but Chrome was definitely at the heart of them.

---

p.s. found this thread via search. Looks like this is EU forum; I'm USA resident. Don't think that matters much for this issue.

Re: Apps not working

Eemz — Fri, 12 Jun 2020 18:35:46 GMT

Just brilliant! Thank you so much! I had tried everything i could think of...I even have an extra 64G of memory card in it now too, as that was one of my "tries"!

Chrome now disabled. All apps work fine again like nothing was ever the matter! I dont use Chrome anyway so it's no bother either.

Love these forums. The manufacturers are never any help! Just persistent people with a will to make things work

Thank you.

Re: Apps not working

calvincalvin — Wed, 17 Jun 2020 16:42:25 GMT

Good job dude. I was about to reset it back to factory and then try to put everything back. You saved the day!!

Re: Apps not working

Jane_2020 — Mon, 14 Sep 2020 10:25:27 GMT

A million thank you's!

Chrome update ran last night, I uninstalled it via the play store. Everything is working now!

Re: Apps not working

Nikolee — Mon, 22 Mar 2021 22:06:39 GMT

I've tried this and still no joy!! a handful of app still work but most of them just stop before they even open properly! I have tried all the online fixes except the factory reset.. any ideas? Really hoping i don't have to factory reset...

apps crashing

Aquaduck — Mon, 22 Mar 2021 22:29:30 GMT

Not only does my camera no longer work, but now my Internet banking app won't open. I've tried uninstall and re installing, and now it won't open again. SAMSUNG, WHAT ON EARTH HAVE YOU DONE???

Re: apps crashing

Greeny0601 — Mon, 22 Mar 2021 22:33:56 GMT

Check my post for fix