onderwerp Re: Tab S5e bluetooth issue in Tablets

Tab S5e bluetooth issue

PeterB77 — Tue, 24 Nov 2020 10:16:04 GMT

Anyone experiencing bluetooth connectivity issues since the last system update? Since the update which happened on my tab on the 23rd of Nov, I can't connect my bluetooth mouse which worked fine up until the update. All the answer I got from customer service, that I should by a Samsung bluetooth mouse, which is beyond ridiculous.

Re: Tab S5e bluetooth issue

ChrisM — Sat, 28 Nov 2020 12:54:55 GMT

That's not what we like to hear, @PeterB77. Did you manage to get this sorted?

Re: Re: Tab S5e bluetooth issue

PeterB77 — Sun, 29 Nov 2020 08:14:51 GMT

Thanks to the Twitter Support Team, it has been solved. They have been really professional and walked me through to several options until we found the solution. I don't know why the live chat support couldn't do the same.

Re: Re: Tab S5e bluetooth issue

thunder skull849 — Sun, 26 Jun 2022 04:01:00 GMT

Can you explain how to solve this problem ?