topic Galaxy Tab A in Tablets

Galaxy Tab A

HannahTobyPreston — Sat, 14 Nov 2020 01:36:01 GMT

Hi,

I have a bit of an issue with my Galaxy Tab A 9.7 16GB, it has been working flawlessly and use it only at home for banking and such. Now the problem is I cannot clear cache, the entire internal memory is full, and I have uninstalled lots of apps that I never used and I only have a some left that I use regularly just to see if it would help. I do have an SD card that I have some documents and certain apps that I am allowed to move. My memory doesn't budge, it's impossible to clear cache, even after I remove some apps it is still the same. I then did a cache partition, but to no good it still doesn't help.

Last night the memory was 15.38GB and over night it went to 15.73GB and when I press clear cache it stays the same, I am stuck and now I receive a warning that my device storage is full and some system apps might not work.

I have no idea what to do here because I have done what is supposed to be done and yet I am stuck with this memory.

I cannot install updates or anything.

Have no music on the tablet or anything that could take up space...I cleared downloads too, but like I said I have no idea how to solve this!? Do I have to do a factory reset?

Re: Galaxy Tab A

DUMITRU79 — Sat, 14 Nov 2020 09:36:59 GMT

Do you have the "device care " app showing on your tablet ?

Re: Galaxy Tab A

Anonymous User — Sat, 14 Nov 2020 12:11:58 GMT

I'm having the same problems on my Galaxy Tab A ill check device care

Re: Galaxy Tab A

DUMITRU79 — Sat, 14 Nov 2020 13:46:05 GMT

Go to device care app select storage , advanced & internal shared storage . See what is filling up your storage.

Re: Galaxy Tab A

HannahTobyPreston — Sat, 14 Nov 2020 14:16:42 GMT

No I don't have the device care app at all...and I cannot install it either due to lack of memory.

Re: Galaxy Tab A

DUMITRU79 — Sat, 14 Nov 2020 14:24:32 GMT

Don't you have an micro SD card slot in your tablet ?

Re: Galaxy Tab A

HannahTobyPreston — Sat, 14 Nov 2020 14:36:04 GMT

I have an SD card like I wrote but I have moved what I can to it and secondly I can't download anything to the SD card I have to install directly to the internal memory and that is not possible.