discussione Re: Claim problem in Tablets

Claim problem

dacoda26 — Thu, 24 Sep 2020 19:42:49 GMT

I have the same problem , here i enter the details I put the proof that I got the phone and surprise, my details don't show when I want to track my claim , I send email and no-one doesn't bother to answer and tell me nothing , I receive the text messages that everything its alright and following the email but I don't receive any email

Re: Claim problem

dacoda26 — Thu, 24 Sep 2020 19:57:25 GMT

Anyone got an answer please ????

Re: Claim problem

2308Claire74 — Thu, 24 Sep 2020 20:00:07 GMT

I would call the claims team if I was you. they will be able to sort it straight away.

Re: Claim problem

dacoda26 — Thu, 24 Sep 2020 20:01:25 GMT

I will tomorrow morning i will call them , I was waiting for the email, I was thinking that they need a little time for verifying, thank you

Re: Claim problem

2308Claire74 — Thu, 24 Sep 2020 20:03:32 GMT

No worries i had the same problem claiming my buds with the s20. The promotions team was fab and sorted it out for me.

Re: Claim problem

dacoda26 — Thu, 24 Sep 2020 20:07:53 GMT

perfect thank you Claire 😊

Re: Re: Claim problem

Shan4ty — Fri, 25 Sep 2020 01:00:04 GMT

Thank you for valuable information however could I kindly ask for the claims team contact number if you know it.Many thanks

Re: Claim problem

TessM — Fri, 25 Sep 2020 15:24:50 GMT

Sure @Shan4ty , you can reach them by phone on 0333 016 5171 (UK) or 01582 0721 (ROI).

Re: Re: Claim problem

dacoda26 — Fri, 25 Sep 2020 15:27:00 GMT

thank you , very kind from all of you 🤗🤗🤗🤗🤗