topic Re: Samsung Tab S6 Lite Spen rotation issue in Tablets

Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Thu, 09 Jul 2020 16:30:45 GMT

Hi,

I recently got the S6 Lite for drawing use but there's an annoying issue with the Spen. I'd like to know if this is a Samsung bug or if I have a faulty device.

My Spen recognizes tilt and rotation (or heading of the pen) but the rotation is backwards. So when rotating the (tilted) pen clockwise every app seems to interpret that as a counter-clockwise rotation. This renders the tilt functionality pretty much useless. Can someone confirm and/or give me pointers as to what to do or where to go from here?

Thanks.

Re: Samsung Tab S6 Lite Spen rotation issue

AndrewL — Thu, 09 Jul 2020 16:56:50 GMT

@MatsHolmberg: Is this only occurring while the S Pen is tilted e.g. if you hold the pen upright, does it correctly register your rotations? Have you tried this in Portrait and Landscape? In the meantime, please go to Settings > Advanced features > S Pen > Air Actions > Tap the 3 dots in the top right > Reset S Pen, to see if this helps.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Thu, 09 Jul 2020 17:48:35 GMT

@AndrewL I don't see a difference with the pen upright but it's really meant to be working while tilted (so you get broad strokes like you do with a real pencil). Both portrait and landscape modes act the same. There's no option to reset the S Pen on my tablet (no Air Actions menu even).

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Fri, 10 Jul 2020 09:53:41 GMT

I had the chance to test another Tab S6 Lite today and it was exactly the same. So it seems to be a software issue/bug and I would guess it affects all S6 Lites.

I hope Samsung can sort it out ASAP, though I'm not very hopeful they are hearing this.

Re: Samsung Tab S6 Lite Spen rotation issue

Pilgo — Tue, 01 Sep 2020 23:13:00 GMT

I and a bunch of other people are having the exact same issue on Note 10 Lite devices. I'm yet to find a Note 10 Lite in which the tilt/rotation that behaves properly. I've posted a video and some other info on my thread: https://r2.community.samsung.com/t5/Galaxy-Note/Note-10-Lite-S-Pen-tilt-only-works-in-diagonals/td-p/5268003

So far, we've tested Tab S4, Note 10, Note 10+, Note 9, Note 8 and Note 20 Ultra and none of those have this issue.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Wed, 02 Sep 2020 06:58:01 GMT

Hi, yes your issue with the Note 10 Lite is exactly the same issue that bothers the Tab S6 Lite. Tilt and rotation is recognized but the rotation angle is inverted. Thanks for confirming and sorry to hear this affects the Note 10 Lite as well.

I can't see any reason why this couldn't be (easily) fixed in software. I've been in touch with Samsung support but they will not do anything about the matter. I filed a bug report, but I never got any kind of confirmation that it even was received. Super frustrating.

Re: Samsung Tab S6 Lite Spen rotation issue

ncog — Thu, 03 Sep 2020 09:32:14 GMT

Can vouch for the problem affecting my S6 Lite as well.

Re: Samsung Tab S6 Lite Spen rotation issue

ncog — Sun, 27 Sep 2020 18:53:57 GMT

An update: ~~testing the tilt in Autodesk Sketchbook (on Tab S6 lite) it works in all directions, meaning it's a software issue with specific apps, it seems. Don't know about hw values, CW/CCW issue etc.~~ My mistake, it IS a problem with orientation.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Thu, 10 Sep 2020 09:30:19 GMT

I just tested Autodesk Sketchbook and for me it does not work, the issue still persists. It is the same in every app I've tried, even Samsung Notes.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Thu, 10 Sep 2020 09:45:22 GMT

(view in My Videos)

Stylusis demonstrates the issue perfectly.

Re: Samsung Tab S6 Lite Spen rotation issue

Pilgo — Sat, 12 Sep 2020 05:11:57 GMT

Some apps don't use the "orientation" input of the sensors. They ignore it and just read the tilt. Other apps make use of the orientation in only a few set of brushes. So you have to know which is which when testing.

This orientation / tilt issue makes impossible to do things like this: https://youtu.be/pMC0Cx3Uk84?t=242 .And that is doable in ALL other s-pen Samsung released for the past few years.

Re: Samsung Tab S6 Lite Spen rotation issue

ncog — Sat, 12 Sep 2020 21:53:20 GMT

After more testing you are right, I was mistaken in thinking it was a tilt issue at first when it's orientation tracking problem.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Tue, 10 Nov 2020 21:52:18 GMT

I contacted Samsung business support some time ago and after a rather lenghty discussion I was promised a fix in an upcoming update. Today I finally saw a pending update on my Tab S6 Lite and with that the rotation issue got resolved. So case closed, at least as far as I am concerned.

Re: Samsung Tab S6 Lite Spen rotation issue

Pilgo — Tue, 10 Nov 2020 23:34:21 GMT

Those are great news, my friend. Many thanks for sharing.

The Note 10 Lite users still haven't gotten any updates, but this sure give us some hope, since Samsung is strongly refusing to replace for another (working) model.

Re: Samsung Tab S6 Lite Spen rotation issue

MatsHolmberg — Wed, 11 Nov 2020 06:32:14 GMT

FYI, while describing the issue to the support representative, I raised your concerns with the Note 10 Lite too (on more than one occasion). I also sent links to this thread and the videos regarding the Note 10 Lite. So one would think they fixed it for everyone, but let me know how it goes.