topic Re: I can't do two Factor authentication cuz I don't have a cell phone in Tablets

I can't do two Factor authentication cuz I don't have a cell phone

radkid1x — Sun, 30 Mar 2025 10:06:13 GMT

I can't use my tablet because I need two Factor Authentication when I don't have any devices other than the tablet I was hoping I would never need a cell phone I thought I would be able to use the tablet for that I spent 500 bucks on a tablet I can't even use cuz I need two Factor Authentication

I'm now in a ****** trap I can't do two Factor authentication cuz I need a device it needs two Factor authentication to be able to be used to do two Factor Authentication this is annoying

My overall first time customer experience is kind of ***** I didn't even get a power cable when I bought the thing so I had to go out and buy something for charging it everything about this new tablet is giving me a headache

Re: I can't do two Factor authentication cuz I don't have a cell phone

NawtyRobot — Sun, 30 Mar 2025 03:14:18 GMT

I don't understand, your tablet natively doesn't require two factor?

You need to be more clearer as to what your trying to achieve, just repeating I need two factor doesn't provoke enough to assist you.

Most platform that take two factors often have option for email as a contact method or security code from Google or other authenticator?

Connectivity through WiFi would suffice in some cases

Please provide more information and we will try and assist

But to be honest, some things with require a cell phone

Re: I can't do two Factor authentication cuz I don't have a cell phone

Star_girl — Sun, 30 Mar 2025 07:24:25 GMT

Unfortunately two factor authentication is the norm nowadays even from Google, not only Samsung. However you should be able to set up a pin number or password if you are able to recover your account, than you can set up authentication by using a common PIN number or password, write it somewhere where you can remember easily.

Re: I can't do two Factor authentication cuz I don't have a cell phone

AndrewL — Sun, 30 Mar 2025 10:11:07 GMT

@radkid1x: If you have 2 factor/2 step verification set up on your Samsung account, and you don't have access to a cell phone to receive verification codes via SMS, then don't worry. When you set up the 2 step verification feature on your account, you will have received an email to verify that the set up was successful. Included in the body of the email are a selection of 'back up codes' which can be used in instances such as this where you're unable to receive codes via SMS.

Let me know if this helps.

Re: I can't do two Factor authentication cuz I don't have a cell phone

radkid1x — Sun, 30 Mar 2025 11:27:07 GMT

it's never sent me a code to my email I've been waiting

Re: I can't do two Factor authentication cuz I don't have a cell phone

AndrewL — Sun, 30 Mar 2025 11:34:30 GMT

@radkid1x: The email I'm referring to isn't a verification code request, but rather the email you received when you first set up the feature.

Re: I can't do two Factor authentication cuz I don't have a cell phone

radkid1x — Sun, 30 Mar 2025 11:45:26 GMT

I've never set up the feature that's the thing it's forcing me to which requires a cell phone number to set it up

I can't receive text messages cuz I don't have a cell phone I only have a landline

Re: Re: I can't do two Factor authentication cuz I don't have a cell phone

Star_girl — Sun, 30 Mar 2025 12:26:03 GMT

I am a bit confused if this is about the access to your entire tablet or just the Samsung account.

Re: I can't do two Factor authentication cuz I don't have a cell phone

AndrewL — Sun, 30 Mar 2025 12:29:50 GMT

@radkid1x: Apologies for the confusion. As an alternative approach, please try downloading the Microsoft Authenticator app from the Google Play Store, then select 'Add OTP' during the 2-step verification setup stage.

If you are not able to install and run the OTP app, you may need to first register your device to the trusted device list through device Settings, tapping on your Samsung account profile image, selecting Security, then Two-step verification and finally clicking Trusted devices.

Re: I can't do two Factor authentication cuz I don't have a cell phone

radkid1x — Sun, 30 Mar 2025 12:56:16 GMT

I cannot register my device cuz I have to use two-factor Authentication I cannot download A2 Factor authentication app on my device cuz I'm in the registration process of registering the device which requires two Factor authentication I am stuck I can't install it on my computer to get the the code to use on my device I'm kind of screwed sorry if I might be making your life difficult it's not my goal

Re: I can't do two Factor authentication cuz I don't have a cell phone

AndrewL — Sun, 30 Mar 2025 13:37:55 GMT

@radkid1x: No apologies necessary, as I understand that this is a difficult situation. If you are in the process of setting up the tablet, can you see an option to 'Skip' the Samsung account registration, so you're able to run through the alternative verification steps mentioned above?

Re: I can't do two Factor authentication cuz I don't have a cell phone

radkid1x — Sun, 30 Mar 2025 16:50:50 GMT

thanks for the help in putting and patience and finally solved the problem