Google account not able to log in - password not requested

AlejandroCH — Fri, 06 Dec 2024 15:20:59 GMT

Hi, I'm using an SM-T560 with Android 4.4.4.
I have a warning message up top stating that an account action is required.
When I click on it I get a message stating the the account can't be accessed. The message is that the password is wrong or the account changed. It asks to retype the password, and provides three links:
Recover account in case you forgot the password.
Try Again
Cancel.

When I click on "Try Again" I go to a login screen, where I need to place my account.
First screen

When I press the tex bow it enables the edition:

Second screen
But once I type the account e-mail and press "Next" I get back to the first screen, I never get to the point where the password is requested.
If instead I touch on the "Go" button in the keyboard I get to a 400 error screen stating that the request is malformed and not to retry.

Has anyone ncountered this, and knows how to fix it?
The time of the warning message coincides with the latest synch of the tablet, and not all services were synchronized.

Thanks in advance

Re: Google account not able to log in - password not requested

ChrisB_ — Fri, 06 Dec 2024 18:18:01 GMT

Welcome to the Samsung Community forum, @AlejandroCH.

If you are having an issue with signing into your Google account I would recommend checking out the Google Support forums for assistance, as we have no control over this here at Samsung. You should be able to find the assistance you need on there.

topic Google account not able to log in - password not requested in Tablets

Google account not able to log in - password not requested

Re: Google account not able to log in - password not requested