topic Re: Galaxy Tab A9 8.7" and wired headphones problem in Tablets

Galaxy Tab A9 8.7" and wired headphones problem

PaulGor — Thu, 22 Feb 2024 01:55:53 GMT

I have two brand new tablets.
Same problem with both tablets.
Same with both 3mm jack headphones and USB-C headphones:

both do work that is I hear the sound in ear pieces
but with both I still have sound coming from tablet's main speakers 😞
while the whole point of headphones is to avoid that (say while sitting among other people)

Any solution?

Re: Galaxy Tab A9 8.7" and wired headphones problem

AtshaamY — Thu, 22 Feb 2024 14:08:56 GMT

Hi @PaulGor.

When you plug your headphones into the port, do you get the headphone icon at the top of the screen? Try another pair of headphones to see if they work without any issues.

I'd like you to remove any headphones from the port and try a soft reset to see if that helps (Press and hold the Power and Volume Down buttons for 10 seconds until the phone restarts). Also, make sure your software is updated (Settings > Software update > Download and install).

Re: Galaxy Tab A9 8.7" and wired headphones problem

PaulGor — Thu, 22 Feb 2024 20:22:51 GMT

Hi
No headphones icon (same on both tablets. And yes, they both have updated software) - and yes, I tried another pair of headphones, too (on each tablet - two headphones for 3mm jack and one USB-C).
Thanks, let me try soft reset. Nope, no difference, still the same.

Re: Galaxy Tab A9 8.7" and wired headphones problem

PaulGor — Tue, 27 Feb 2024 16:43:53 GMT

Hi
I see same problem with incoming phone calls while trying two Samsung s10e phones and two Samsung tablets TAB A9 (where phone calls are supported):
wired headphones (either 3mm jack ones or USB-C) as well as Bluetooth Galaxy Buds FE I've just bought, do work fine - have sound in their earpieces BUT at the same time
- incoming call ringer still sounds through main device speaker (in addition to ear pieces)

Is there a solution? Main idea was to have earbuds to have main speaker muted, say when I in a meeting...

Minor issue on all devices: all 3 types of earbuds do work, but there is no headphones icon.

Re: Galaxy Tab A9 8.7" and wired headphones problem

Rafo1599 — Sun, 21 Jul 2024 13:53:48 GMT

Did any of you guys get to solve the problem?

Re: Galaxy Tab A9 8.7" and wired headphones problem

120james — Sun, 01 Sep 2024 01:32:47 GMT

To play audio from both headphones and speakers simultaneously on a Samsung Galaxy tablet, you can use the Dual audio feature:

Pair the Bluetooth devices to the Galaxy tablet

Swipe down on the screen to open the Quick panel

Tap Media

Select both audio outputs

The Dual audio feature allows users to send audio to two different Bluetooth devices at once, such as two pairs of headphones or two sets of speakers. However, this feature is only available on certain devices with Bluetooth 5.0. Some features may also be unavailable depending on the device model or software version

Re: Galaxy Tab A9 8.7" and wired headphones problem

120james — Sun, 01 Sep 2024 01:41:08 GMT

To play audio from both headphones and speakers simultaneously on a Samsung Galaxy tablet, you can use the Dual audio feature:

Pair the Bluetooth devices to the Galaxy tablet
Swipe down on the screen to open the Quick panel
Tap Media
Select both audio outputs

I had a similar issue, just select the audio output you require and it should be ok.

Hope this helps.

Re: Galaxy Tab A9 8.7" and wired headphones problem

Coopera — Tue, 29 Oct 2024 10:39:36 GMT

Mine fortunately fixed by use a dirt cheap wired samsung ones first.

Then I used other brands by inserting jack to the very end til I could here cracking static noise first >twisted a little bit >yes audio came out and pushed it in completely after the audio functioning consistently.