topic Re: A9+ tablet issues after 6.1 update in Tablets

A9+ tablet issues after 6.1 update

TimmyD23 — Mon, 08 Jul 2024 10:45:37 GMT

Hi, recently bought an A9+ tablet and after updating to one ui 6.1 adaptive refresh rate is unusable with lag, I have to turn fast charging toggle off then on for it to charge at the normal rate and dex just has the icons on the bottom off the screen.

Anyone else having these issues?

Re: A9+ tablet issues after 6.1 update

ashem — Mon, 08 Jul 2024 15:07:43 GMT

ive got an a13 and its on one ui 6.1 and it has been a bit laggy too, but maybe samsung will drop some more small updates to fix them problems (but it is a midrange tablet)

Re: A9+ tablet issues after 6.1 update

TimmyD23 — Mon, 08 Jul 2024 15:11:09 GMT

Yeah I get that it's a midrange tablet and lags will be here and there but standard hz is fine and apadtive was before the update, it's just made adaptive unusable now with constant stutters in the ui the apps are fine to use

Re: A9+ tablet issues after 6.1 update

tidyboythfc — Mon, 08 Jul 2024 15:42:58 GMT

Maybe down to its model, being a mid range tablet strained by running a new OS with even more features, processes that mid or older models with low ram.

I don't know the exact problem or model well, but the a series is just normally good middle of the road devices. What is the year it was made, how much ram does it have and what processor? Have zou tested the benchmark scores for the model? Have you tested the tablet on samsungs device health apps? (It used to be in the members app last time I checked) not going to get everything you want on thats working

On the pessimistic side. There is another reason for updates. It makes you get a taste for features or what once worked and eventually in 3/4 years if that, it's not going to be able to perform with the target model anymore. That's when you are just getting security updates and then nothing. It makes you want or have to go out and get the best and newest model possible or hope everything works if you get a model not made for that updated OS / mid or budget freindly. It will always slow or stress devices it's not aimed at.

Every company does it so you have to get the best or near best product you can afford every time you upgrade etc. Apples been doing it for years

First up I'd look at the benchmark scores for your model, your search engine can find that. That will give you an idea how much slower different models are and where yours fits. Also use device care to see how much ram your using. Limited background apps and free both free space & ram.

Check the members app so you can test everything on your tablet to make sure its all correct and where it should be.

Last time I used that feature it was in the furthest section on the right of the members app.

If anything shows up in the tests, there is your answer. It not then get the geekbench app and run some tests. That will actually give you that devices scores to compare with what you should have.

Ans search online if you havent already to see if anyone else has had that problem, it could be a patch samsung are set to fix in the next minor update and if they are aware of it.

You should know where abouts you're at then hopefully. If it's a hardware issue and you have just brought it, do you have a warrenty or way to return it? It MAY even be an error with the actual update and that only way to sort that is a factory reset And start again. But that's the last thing to do. Other than return it of course.

Re: A9+ tablet issues after 6.1 update

TimmyD23 — Mon, 08 Jul 2024 19:23:06 GMT

Appreciate your advice, A9+ is the newest midrange and only tab this year with the A9...so to mess up a tablet within less than a year makes no sense....and for the charging issue, to just turn fast charge off and on to increase charge time by an hour must be a software issue...the dex thing was my fault, and found a way to set it to the classic way.....but for one update the new tab this year to have massive lag must be a software issue...

Re: A9+ tablet issues after 6.1 update

TimmyD23 — Mon, 08 Jul 2024 19:24:58 GMT

When setting it to 60hz no issues at all, I expect lag, just not to the point you can't swipe between app screens which only happens on adaptive

Re: A9+ tablet issues after 6.1 update

HeroKrasen — Mon, 15 Jul 2024 22:56:01 GMT

Definitely a software issue. I bought the 8gb A9 plus 2 days ago. Got it with One UI 6.0 out the box and had absolutely no issues, not until I updated to 6.1. Now I have exactly the same lag issues on the home screen or when browsing the app drawer, all apps are working fine. When I switch the display refresh rate to standard(60hz) the lagging dissappears but then again, I did not buy a 90hz screen only to limit it. Funny thing is I found a way to fix the lag but it is kind of ridiculous. When Spotify is playing in the background all lagging dissappears. It is almost as if the tablet enjoys the music and refuses to elaborate without it 😆😆. The moment I stop the music, it is all laggy again. Unfortunately it is by no means a suitable workaround, so I guess we can only hope that Samsung acknowledge and fix the issue..

Re: A9+ tablet issues after 6.1 update

ThisIsCorgi — Fri, 02 Aug 2024 13:44:29 GMT

Samsung seems to be ignoring this. No reply from support.

Meanwhile I have reported the issue with video proof on samsung members.

I suggest others to do the same.

Tab a9 plus one ui 6.1 lag

Re: A9+ tablet issues after 6.1 update

Ash2355 — Tue, 17 Sep 2024 13:46:46 GMT

For real , its so annoying, and mine isn't even a month old ,the smaller A9 is faster than A9+, also went to the service center they just did factory reset twice and said there's nothing wrong with it.

Re: A9+ tablet issues after 6.1 update

Anant551 — Tue, 01 Oct 2024 05:22:39 GMT

I'm having a similar issue. Apps work fine but the home screen lags a lot. I just bought my A9+ a few days ago.

Re: A9+ tablet issues after 6.1 update

David_ag — Mon, 21 Oct 2024 15:54:16 GMT

I have exactly the same issue, on a brand new tablet, to be honest I havent had a good experience with Samsung products lately, I think I will just return the tablet. It behaves like a really old tablet, animations are terrible not even 60hz. And based on what I have read, Samsung is not interested on fixing it.

Re: A9+ tablet issues after 6.1 update

TimmyD23 — Mon, 21 Oct 2024 16:03:24 GMT

If you play Spotify in the background and use the the tablet as usual the lag disappears completely and works as it should, very smooth...but when turning spotify off the lag comes back...very strange....the charging is annoying too having to turn fast charge off and then on for the charging time to shorten by an hour every time I plug charger in
....also the Google news you get when swiping the screen right doesn't work after a week or so and have to restart to get it working again.....a lot to work on

Re: A9+ tablet issues after 6.1 update

AcesHidden — Sat, 09 Nov 2024 23:26:30 GMT

Yes! When I purchased this tablet with 8 GB of RAM I figured it would be more than sufficient and fast enough for the light use I use it for. When I actually got it it was quite quick but after the software update it is like I'm using a tablet from 10 years ago that came free in a cereal box.

Is this Samsung trying to mimic Apple with planned obsolescence? Are they intentionally slowing down the tablets so that you are pushed to buy it another one?

I usually love Samsung devices but this is probably going to push me away from buying their stuff if they don't fix it soon. Completely unacceptable to have a software update that you can't remove that destroy the functionality and speed of your device.

Re: A9+ tablet issues after 6.1 update

Marsnagini — Tue, 03 Dec 2024 18:55:50 GMT

first thing grant one ui home app all permissions. give it unrestricted background usage. do the same for system ui app. then go to developer options and make the animations 0.5. turn it to 60 hz.

wipe cache partition and run app booster.

dex has now 2 versions. the classic and the new both are available. you can choose from the settings

Re: A9+ tablet issues after 6.1 update

Fishyfishcakes — Tue, 17 Dec 2024 07:01:10 GMT

I've just bought an A9+ 4GB model in Australia and to say I'm disappointed in how slow this thing feels would be an understatement. Seeing it is apparently an issue with a OneUI update makes me feel a little better but honestly the tablet is borderline unusable out of the box (with every optimisation under the sun in place). The delay in navigating, selecting apps, typing - basically everything - is awful.

I use an A52s samsung mobile so I'm familiar how lower mid range products should perform, and this tablet has serious issues with even that in mind.

Is there any indication when the update may be coming?

Re: A9+ tablet issues after 6.1 update

jirinasam — Tue, 21 Jan 2025 09:01:24 GMT

You can Google "tab A9+ graphics driver". Samsung uses bad GPU driver and it's causing UI lag for a lot of people. Let's hope they fix it in the upcoming Android update. You can check your driver version with Device Info HW app on Play Store. 530 driver is the bad one.

Re: A9+ tablet issues after 6.1 update

TimmyD23 — Wed, 23 Apr 2025 20:17:33 GMT

It's a miracle, just had an update for my a9+ tablet before one ui 7 and it seems to make my tablet back to the way it was before one ui 6, no laggy horrible experience inside the home page....didn't take too long 😂