topic Re: Galaxy Tab S7 Keyboard mapping incorrect in Tablets

Galaxy Tab S7 Keyboard mapping incorrect

mbrett — Sat, 18 Sep 2021 15:54:14 GMT

Has anyone else noted an issue on the Samsung Galaxy Tab S7 Book Cover Keyboard (EF-DT870) UK ENLGISH?

When I click on [SHIFT]+[2] I get @ instead on "

When I click on [SHIFT]+[3] I get # instead of the Britsh Pound symbol

When I click on [SHIFT]+['] I get " instead of @

I am assuming that this is related to the symbols displayed on the Samsung Keyboard app as on the soft keyboard I get:

[SHIFT]+[2] = @ instead of "

[SHIFT]+[3] = # instead of Britsh Pound symbol

Noting this I have noted that I get the correct response from [SHIFT]+[1] and [SHIFT]+[4] even though they differ between the soft keyboard and physical keyboard.

I have tried switching the keyboard language between English (UK) QWERTY, English (US) QWERTY and English (US) International with no change to the issue.

I also tried Keys Cafe in Goodlock and although I can change the keymapping for the number keys it is not reflected in the Soft Keyboard (Samsung Keyboard) or physical keyboard (EF-DT870).

Re: Galaxy Tab S7 Keyboard mapping incorrect

mbrett — Mon, 20 Sep 2021 18:52:14 GMT

fixed it with a factory reset and restore

Re: Galaxy Tab S7 Keyboard mapping incorrect

Gaugerer — Thu, 18 Nov 2021 21:34:12 GMT

I have the same problem and I'm going to return the keyboard cover if it doesn't work

Re: Galaxy Tab S7 Keyboard mapping incorrect

Fif_TabS7Plus — Thu, 02 Dec 2021 12:48:20 GMT

I am also having the exact same issue with the Samsung keyboard that comes with the box.

Re: Re: Galaxy Tab S7 Keyboard mapping incorrect

Gaugerer — Thu, 02 Dec 2021 14:29:31 GMT

Hi, The UK keyboard cover is only compatible with a UK tablet which is not available so I returned the UK keyboard cover and bought a US one which works fine.

Re: Galaxy Tab S7 Keyboard mapping incorrect

Simon Teoh — Sun, 26 Dec 2021 11:28:23 GMT

>> I have tried switching the keyboard language between English (UK) QWERTY, English (US) QWERTY and English (US) International with no change to the issue.

Should have chosen

General Management

> Physical keyboard

> Samsung keyboard

> English (US) Qwerty style .

That should solve this issue. All the best !

Re: Galaxy Tab S7 Keyboard mapping incorrect

Zardoz2 — Tue, 13 Sep 2022 19:32:33 GMT

I still have this problem and a factory reset is not a good option for me as this is also used for work and a lot of customization has been done. I've done the above but still have a problem. The " above 2 , / above 3 , ? above 6 are just a few of the characters I'm having problems with. Has anyone come up with a solution that does not require a factory reset? Thanks

Re: Galaxy Tab S7 Keyboard mapping incorrect

Zardoz2 — Tue, 13 Sep 2022 19:42:12 GMT

I also cannot get the third character of the keys to work. Each number key provided three different characters but I can only get two. Tried Alt, Alt Gr, and Ctrl Shift and the key but no characters are printed.

Re: Galaxy Tab S7 Keyboard mapping incorrect

Barnkung — Sat, 17 Sep 2022 15:11:00 GMT

thank you so much

Re: Galaxy Tab S7 Keyboard mapping incorrect

willjoe — Wed, 05 Oct 2022 06:24:33 GMT

Turn off Num Lock to use the letter keys normally. Some keyboards have the Num Lock function itself as a secondary function of another key. So to toggle Num Lock on that type of keyboard, press Fn and Num Lock together.

Regards,

Will

Re: Galaxy Tab S7 Keyboard mapping incorrect

Zardoz2 — Mon, 10 Oct 2022 17:35:40 GMT

Thanks for the effort Will but this keyboard does not have a Num Lock key. It is also not just the numbers that are incorrect. To get a ? I have to press the shift & comma keys. To get a ">" I press the shift & period keys and there are many others. If I press the < key I get \. Ridiculous

Re: Galaxy Tab S7 Keyboard mapping incorrect

Zardoz2 — Mon, 10 Oct 2022 17:50:08 GMT

Can someone tell me what keyboard this is? The keys are different from other S7 Fe keyboard covers I've seen. This keyboard cover did come with the tablet. I.e the ? over the 6.

Re: Galaxy Tab S7 Keyboard mapping incorrect

TrishZ — Thu, 05 Jan 2023 14:37:02 GMT

This looks like the one I have [Samsung Galaxy Tab S7 Book Cover Keyboard Slim (EF-DT730)]. The only way I managed to get these keys to type correct characters was to set up physical keyboard through General Management to French (Canada) , Qwerty style.

Key # 1 2 3 4 5 6 7 8 9 0 - =
[Shift] | ! " / $ % ? & * ( ) _ +
[Alt Gr] \ ± @ £ ¢ ¤ ¬ ¦ ² ³ ¼ ½ ¾

Re: Galaxy Tab S7 Keyboard mapping incorrect

JetCanada — Tue, 24 Jan 2023 19:43:33 GMT

Thanks this works! In order to stop the onscreen keyboard from suggesting French words, add English(CA) to "Languages and Types" and then enable it in the "Auto Replace" and "Suggest Text Corrections" fields. Ensure that English(CA) is selected when you hitting the "Lang" key. This is a bit of pain for Canadian customers who don't want the French keyboard. Unfortunately, they don't seem to offer anything else.

Re: Galaxy Tab S7 Keyboard mapping incorrect

Lala96 — Mon, 31 Jul 2023 17:49:28 GMT

Hai, I just bought keyboard case samsung s7 FE and I found the same problem with yours. Have u found the solution? Thank you

Re: Re: Galaxy Tab S7 Keyboard mapping incorrect

mbrett — Mon, 31 Jul 2023 18:03:51 GMT

Mine was fixed with a factory reset although this may be a little extreme for some. I made sure I had everything backed up first.

Re: Galaxy Tab S7 Keyboard mapping incorrect

Lala96 — Mon, 31 Jul 2023 18:05:26 GMT

I use this solution and It works. Thank You

Re: Galaxy Tab S7 Keyboard mapping incorrect

mahmoud zayd — Wed, 24 Apr 2024 11:03:43 GMT

thank you, it just work perfectly

Re: Re: Galaxy Tab S7 Keyboard mapping incorrect

mbrett — Wed, 24 Apr 2024 20:58:02 GMT

Your welcome

Re: Galaxy Tab S7 Keyboard mapping incorrect

jyotipati — Tue, 16 Jul 2024 11:15:38 GMT

Great Simon, This solution works, Many thanks