topic Copy/paste between phone and tablet not working in Tablets

Copy/paste between phone and tablet not working

ALSY — Thu, 08 Feb 2024 21:38:53 GMT

Hi all,

I use this really handy feature on my phone and task key where I can copy and paste between both devices (I think nearby share or WiFi direct or something is involved somewhere along tut way). This past couple of days this feature seems to not work. Text gets copied but when I paste on my tablet it freezes up. Going from tab to phone works, but back this other way just doesn't any more.

Has anybody else experienced this at all? Any help aphid be appreciated.

Re: Copy/paste between phone and tablet not working

Robin999 — Thu, 08 Feb 2024 22:15:19 GMT

I've just done this from my Tab S9 Ultra to S23U and vice versa and it worked perfectly. Don't ask me how it works ie wifi direct etc it just worked (must be some dark magic). The only setting I can think of is "continue apps on other devices" in the Connected devices menu. Have you also got all the latest updates on both devices?

Re: Re: Copy/paste between phone and tablet not working

ALSY — Thu, 08 Feb 2024 23:05:59 GMT

Yep. Everything is up to date. It's just stopped working out of nowhere. Very frustrating.

Re: Re: Re: Copy/paste between phone and tablet not working

Robin999 — Thu, 08 Feb 2024 23:08:21 GMT

What devices are you using for this, if you don't mind me asking. If we have the same I could try and replicate it here.

Re: Re: Re: Re: Copy/paste between phone and tablet not working

ALSY — Fri, 09 Feb 2024 07:16:52 GMT

No problem and thanks for trying 🙂.

My tablet is a Galaxy S7 (Android 14) and my phone is an S23 Ultra (I think it's on 14...it updated recently).

Like I say, phone to tab doesn't work, tab to phone does, which is the most baffling part. I'm strongly considering a full reset for the tab over the weekend.

Thanks again!

Re: Copy/paste between phone and tablet not working

Robin999 — Fri, 09 Feb 2024 09:24:55 GMT

Also just tried on my other Tab S8 Ultra to S23U and again working both ways. Yes, reset your tablet and post back. Clear the cache partition on both devices aswell before testing.

Re: Re: Copy/paste between phone and tablet not working

ALSY — Fri, 09 Feb 2024 17:12:56 GMT

Cache partition?

Re: Re: Re: Copy/paste between phone and tablet not working

Robin999 — Fri, 09 Feb 2024 17:22:20 GMT

Follow this link for instructions on how to wipe the cache partition on your devices
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Re: Copy/paste between phone and tablet not working

PaulM1 — Fri, 09 Feb 2024 19:33:14 GMT

Hi, @ALSY. Do you happen to have Nearby device scanning toggled on? To do this, please open Settings > Connections > More connection settings > Nearby device scanning (toggle this on).

Additionally, this handy guide from Samsung US advises how you can utilise the Continue apps on other devices feature. This will allow you to copy and paste across each connected device:

https://www.samsung.com/us/support/answer/ANS00088545/

Please let us know whether this helps.

Re: Re: Copy/paste between phone and tablet not working

ALSY — Fri, 09 Feb 2024 20:10:22 GMT

Hey Paul, thanks for the help. The devices are seeing each other. All the settings above are enabled. When I copy from my phone I get the message "you can paste here or on your nearby device". But when I attempt to paste on my tablet, the paste button goes grey, like it's thinking about it, and then nothing happens. Sometimes the browser crashes.

Re: Re: Copy/paste between phone and tablet not working

PaulM1 — Fri, 09 Feb 2024 20:59:21 GMT

You're very welcome. I know this might sound very basic but, in unison with what you've tried so far (e.g. the settings described in the guide), have you also restarted both devices and started afresh to see if that kickstarts the connection? While basic, it tends to be an effective step.

Re: Re: Re: Copy/paste between phone and tablet not working

ALSY — Sat, 10 Feb 2024 08:10:58 GMT

I've reset the tablet several times. I think I tried the phone on with a dedicated restart (I have it at to auto restart when necessary in the device care settings). I'll give it a go. After that, unfortunately, I think I might be left with a factory reset of the tablet 😔.

Re: Re: Re: Copy/paste between phone and tablet not working

PaulM1 — Sat, 10 Feb 2024 14:27:35 GMT

Ah, that makes sense. Before performing a Factory reset, however, I'd recommend submitting an Error report (so that our developers can take a closer look at the matter with you):

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/

Re: Copy/paste between phone and tablet not working

ALSY — Sat, 10 Feb 2024 18:01:53 GMT

Hi all, after a complete factory reset of my tablet and no apparent improvement, I finally came upon the answer. My phone keyboard was set to Gboard. Switching it to Samsung keyboard fixed the issue! Can't believe I blitzed the device only to discover that was the issue! 😂

Thanks for all your help and suggestions over the last few days, very much appreciated. 👍

Re: Copy/paste between phone and tablet not working

PaulM1 — Sat, 10 Feb 2024 18:09:32 GMT

Thanks for updating us, @ALSY. That's good to know for future reference, and well done for getting to the bottom of it.

Re: Copy/paste between phone and tablet not working

Zephyr93 — Tue, 30 Apr 2024 01:04:59 GMT

I have a Tab S8 Ultra and an S23 ultra.

Both running GBoard. Copying on Phone allows me to paste to tablet but not the other way. Deleted GBoard from both after clearing cache and data and re-downloaded. And still only goes from phone to tablet. It must be another setting somewhere.

Re: Copy/paste between phone and tablet not working

Leo_9 — Sun, 26 May 2024 01:22:53 GMT

I had the same problem and the same results when I tried SwiftKey instead. It makes me suspect that Samsung is the culprit here and I find it very disappointing. The Samsung native keyboard is by far the worst keyboard on the market in my opinion and in the spirit of Android free choice Samsung really should support alternative keyboards. Free and fair competition will always result in a better product. If I'm restricted to a more limited app universe I'm inclined to give Apple more serious consideration as my girlfriend has repeatedly demonstrated to me how easy and intuitive Apple phones and tablets are to use. I know that it's a little off topic but another lure is the incredible variety of news that she has available to her by paying a single fee for Apple News+. I have found nothing comparable in the Android universe that comes even close.