topic Re: Secure Folder App Crashing in Tablets

Secure Folder App Crashing

Anonymous User — Thu, 27 Aug 2020 05:52:49 GMT

Hi, I have the new Galaxy Tab S7+ and when trying to launch the secure folder App, which I have already setup and used, it keeps crashing. I get to the key in password screen, put in the correct password, then it crashes. Wondering whether anyone has had or is having the same issue on this particular device. I have an S10+ and it works fine on that and on my Tab S6?

Re: Secure Folder App Crashing

BillD11 — Tue, 31 Jan 2023 21:39:50 GMT

Same problem on my Galaxy s21 plus

Re: Secure Folder App Crashing

koolfattony — Fri, 03 Feb 2023 13:48:32 GMT

I have s20 plus and since yesterday i am in the same situation as soon as i enter password it crashes. I tried a few solutions on google but nothing seems to work. 😔

Re: Secure Folder App Crashing

BillD11 — Fri, 03 Feb 2023 14:02:00 GMT

I finally solved the issue by uninstalling the secure folder and reinstalling it.

Re: Re: Secure Folder App Crashing

koolfattony — Fri, 03 Feb 2023 14:46:10 GMT

How did you uninstall it.

Re: Re: Secure Folder App Crashing

BillD11 — Fri, 03 Feb 2023 14:54:04 GMT

Settings > apps > secure folder > secure folder settings > more settings > uninstall

Re: Secure Folder App Crashing

koolfattony — Fri, 03 Feb 2023 15:00:41 GMT

I did try it just now but when i enter password everything disappears. I think i need to revert back to android 12.

Re: Secure Folder App Crashing

BillD11 — Fri, 03 Feb 2023 15:15:14 GMT

Yes, I agree. If you haven't already, restart your device first. Just in case.

Good luck.