topic Re: Re: Storage problem in Tablets

Storage problem

LynDyer — Mon, 19 Dec 2022 12:01:14 GMT

Hi. I reset my Tab A7 to factory settings as I had run out of memory with very few apps and no photos. Once back up and running I put a few apps on and it showed I had 15gb of storage left. "Other" said I had used about 4gb. Not sure what the other bit is. I left it overnight and this morning I only have 11gb left and other is now up to 10gb used. What does this when the tablet is not being used. I'm just going to run out again very quickly if it does that everyday. NB I do not have this issue with my phone that has tons of apps and photos on! Very grateful of any help. Thank you.

Re: Storage problem

TessM — Mon, 19 Dec 2022 12:06:26 GMT

Hi @LynDyer

The ‘Other’ storage category comes from apps you have installed on your smartphone or tablet, that don’t fall in to the other storage categories. It includes items such as system files, cached data and temporary files. Unfortunately, you can't delete these files directly from your device but you can help to clear it by deleting cache or app data: What is Other storage on your Galaxy phone | Samsung UK

Re: Re: Storage problem

LynDyer — Mon, 19 Dec 2022 12:10:15 GMT

I connected it to my PC but there didn't look to be much in there. On my phone it shows about 150mb but my tablet is showing 10gb an extra 6gb went on overnight. It makes no sense.

Re: Storage problem

TessM — Mon, 19 Dec 2022 13:53:02 GMT

I see @LynDyer . Do you have any apps open on the background when that happens?

This guide will also help you free some space on your Tab: How do I clear up memory space on my device? | Samsung UK

Re: Re: Storage problem

LynDyer — Mon, 19 Dec 2022 13:58:59 GMT

No no apps are open at all. I don't understand what's going on. I had to reset it as it just kept coming up no storage but it looks like the same thing is going to happen again. I can't afford another device though so don't know what to do.

Re: Storage problem

MonkeyDance — Mon, 19 Dec 2022 23:07:06 GMT

Hi there moving apps where possible to SD will help a bit but unfortunately 32GB internal fid example doesn't get any far nowadays.