topic Re: Re: Locked by Samsung in Tablets

Locked by Samsung

Skidmark63 — Sun, 20 Nov 2022 16:12:02 GMT

Just set up my new Samsung galaxy tab s8 ultra. Transferred all data and apps via Bluetooth, then got a message saying device has been locked by Samsung. What do I need to do to resolve this issue?

Re: Locked by Samsung

Ksmy89 — Sun, 20 Nov 2022 18:39:42 GMT

Did you trade in an old device when you purchased the new tablet?

Re: Locked by Samsung

Skidmark63 — Sun, 20 Nov 2022 18:51:46 GMT

Re: Locked by Samsung

WelshPaul — Sun, 20 Nov 2022 21:01:08 GMT

Where did you purchase the device?

Re: Locked by Samsung

Glenntech — Sun, 20 Nov 2022 21:57:19 GMT

If you purchased the device from a third party retailer and its a used one.
Think I'd be looking at returning it.
If you purchased new, then try contacting the Samsung Customer Support to see if they can help.

Re: Re: Locked by Samsung

Skidmark63 — Sun, 20 Nov 2022 22:01:29 GMT

Argos

Re: Re: Locked by Samsung

Skidmark63 — Sun, 20 Nov 2022 22:02:03 GMT

Will be returning it to Argos tomorrow

Re: Re: Locked by Samsung

Skidmark63 — Mon, 21 Nov 2022 08:20:07 GMT

Contacted Samsung customer support, told me to take back to Argos.