topic Re: Android 12 update has messed up 'move to SD' functionality. in Tablets

Android 12 update has messed up 'move to SD' functionality.

jasonuk — Tue, 06 Sep 2022 16:08:26 GMT

Updated my A7 Lite today with Android 12 and the apps on my SD card are no longer accessible. The update to Android 12 has basically killed the 'Move to SD' functionality which Android 11 had. If an app is moved to SD to fails with 'Not Enough Storage' error even though there's 10s of Gb free on the SD card. I've tried everything; formatting/mounting & unmounting card and even a factory reset assuming the SD card was the issue but it isn't. I copied back my music & ebook library to the SD card using my PC and they can be accessed / played / read without issue which further shows the SD card isn't the problem.

Re: Android 12 update has messed up 'move to SD' functionality.

Andy3 — Tue, 06 Sep 2022 20:05:49 GMT

The move to sd card option went from android on android 12 this was done by Google. The only option you have to continue using sd card for apps is to format sd can as internal storage or root your device.

Re: Android 12 update has messed up 'move to SD' functionality.

jasonuk — Wed, 07 Sep 2022 08:34:08 GMT

So you're saying Google removed 'move to sd' with Android 12? If I had known that I would have stuck with Android 11 (if that was possible) as I've now got dozens of paid for apps that I've no longer got space for 😞 I can't see any option in settings to format the SD as internal storage and I'm really not technically competent to root (& potentially brick) my tablet. Any pointers to relevant online guides would be appreciated if available.

Re: Re: Android 12 update has messed up 'move to SD' functionality.

Andy3 — Wed, 07 Sep 2022 09:31:30 GMT

Yes because the sd card was causing issues with app on sd card. Sd card was causing issues and most nanafacures have dropped the sd card including Google for its own pixel devices so why would they still support move apps to sd card? You need to root to enable move apps to sd card now unfortunately

Re: Re: Android 12 update has messed up 'move to SD' functionality.

Andy3 — Wed, 07 Sep 2022 09:32:37 GMT

Buy another device. Witn a minimum of 128gb of storage. 32gb or 64gb of internal storage now is pretty useless.

Re: Re: Android 12 update has messed up 'move to SD' functionality.

Andy3 — Wed, 07 Sep 2022 09:34:40 GMT

I'm using 62gb out of 256gb of international storage just for android 12 and a few apps. In total with all my apps it comes in at 82.7gb

Re: Re: Android 12 update has messed up 'move to SD' functionality.

Andy3 — Wed, 07 Sep 2022 09:41:52 GMT

https://play.google.com/store/apps/details?id=com.ljmobile.move.app you can use this app to move apps to sd card but root is required

Re: Android 12 update has messed up 'move to SD' functionality.

jasonuk — Wed, 07 Sep 2022 14:51:56 GMT

Thanks for comments. I'll have to investigate rooting as tablet is only 6mths old and I'm not made of money. I had no issues with apps on the SD card so it's a shame if they scrapped move to sd when many tablets still use sd cards. Maybe samsung will offer a fix as they did with Android 11 as that originally didn't allow it either if I remember rightly.

As a final observation if Google/Samsung has totally withdrawn feature why do settings allow you attempt the move; settings > apps > appname > storage > change only for it to fail with not enough storage error. Why not remove that option altogether if its been removed?

Re: Android 12 update has messed up 'move to SD' functionality.

AndroidUser_ — Thu, 08 Sep 2022 02:01:19 GMT

This feature was not removed by google on the android platform, this is a true error on the Tab A7 - If you contest this please point me to where google announced the removal of this feature as I was not able to find anything, even in the release notes of android 10-12.

It is true though that most manufacturers choose not use this option and hence disable it.

I can vouch that this is a true error on the A7 as I have an A7 on android 12 and also a M21 on android 12, both on one ui 4.1 both unrooted, on the M21 I can move apps successfully to external storage. On the A7 the same app fails with "insufficient storage" multiple SD's tried and formatted but it does not work.

So Samsung properly broke this function on the A7.

Re: Android 12 update has messed up 'move to SD' functionality.

jasonuk — Thu, 08 Sep 2022 07:20:56 GMT

Thanks for comment @AndroidUser ... I suspect this might be the case too as I seem to recall reading that this was initially an issue with Android 11 as well on the A7 but a fix was issued. Similarly I've been unable to find any release notes or Android 12 reviews that reference a withdrawal of this feature.

So does anyone from Samsung (moderator?) actually read these comments so they can highlight this sort of issue to their software developers or is there a formal software support contact form that needs to be used? Any replies would be appreciated as the lose of this feature really cripples the A7 Lite (& possibly other Tab A series which use SD card) tablets.

*Update* Error report submitted via Samsung Members app as recommended by Samsung Live Chat Support. I'd suggest that others with same problem do likewise

Re: Android 12 update has messed up 'move to SD' functionality.

AndroidUser_ — Thu, 08 Sep 2022 22:54:29 GMT

Agreed, losing the ability to use external storage for apps will severely cripple lower spec devices with card slots.

Thanks for the update - I will raise an error report too.

Do let us know if they fix it!

Re: Android 12 update has messed up 'move to SD' functionality.

Members_Q36wIxG — Sun, 18 Sep 2022 11:04:33 GMT

Exactly the same issue. Everthing great until Android 12 update then no facility to save apps to SD card.

Come on guys, sort this ***** out will ya!

Re: Android 12 update has messed up 'move to SD' functionality.

jasonuk — Sun, 18 Sep 2022 15:30:46 GMT

The more of us that submit an error report the more likely we'll see a fix

Re: Android 12 update has messed up 'move to SD' functionality.

Boug — Wed, 21 Sep 2022 09:55:11 GMT

Other devices seem to get around this by allowing SDcard to be used as internal storage rather than move apps to SDcard, however this does not seem possible either on samsung as the format as internal storage has been removed

Re: Android 12 update has messed up 'move to SD' functionality.

Members_9dHCXIm — Wed, 21 Sep 2022 11:15:23 GMT

Same problem here, also opened a ticket in Samsung Members so now we must wait.

Re: Android 12 update has messed up 'move to SD' functionality.

JamieLynn — Wed, 21 Sep 2022 13:47:59 GMT

Also have this issue, createda ticket but was told it was a hardware issue

Re: Android 12 update has messed up 'move to SD' functionality.

Members_2CEvUEz — Thu, 22 Sep 2022 17:30:16 GMT

I have submitted a report but it seems that a robot replies telling me happily that you can move apps (though not all apps) to the sd card when it is very clear that you cannot move any apps with android 12. Is there any point in continuing to talk to a robot ...? The definition of insanity is repeatedly doing the same thing and expecting a different answer ........

Re: Android 12 update has messed up 'move to SD' functionality.

jasonuk — Thu, 22 Sep 2022 18:35:34 GMT

Submitting error report via samsung members app didnt generate a robot response for me and @jamimelynn it definitely isnt hardware issue.

Re: Android 12 update has messed up 'move to SD' functionality.

Bmas_6511 — Fri, 14 Oct 2022 18:27:24 GMT

When first purchased apps could be moved, after the update, that was denied.

Re: Re: Android 12 update has messed up 'move to SD' functionality.

rogermw — Sun, 30 Oct 2022 12:50:51 GMT

I believe under the consumer rights act 2015 this may now class the a7lite as not fit for purpose so we would be entitled to a refund or replacement tablet with at least 138gb internal memory , I have requested this