Security policy prevents use of external SD card

asuka — Wed, 08 May 2019 21:29:10 GMT

I own a Galaxy Tab S4 that I bought 2 months ago.

I inserted a SD card with 128GB of capacity and it's been working smoothly for two months.

However, after one week of having the device idle, I used it again today, and I'm not able of accessing to the SD card.

The only message that I get is: "Security policy prevents use of external SD card"

I've been reading one old post of 2017, and I've reset app permissions, but it's useless.

I have the OS up to date with the last updates.

What else can I do?

Re: Security policy prevents use of external SD card

asuka — Sat, 11 May 2019 10:33:02 GMT

I found the solution. A few days ago I installed my Company Portal and that was the reason.

I switched it off from Device Admin Apps, and now everything works smoothly.