topic Tab S8 Ultra first setup. Stuck at QR code in Tablets

Tab S8 Ultra first setup. Stuck at QR code

NeilJT63 — Tue, 01 Mar 2022 00:10:02 GMT

hello.

Most of my electronics are made by samsung but i've never found this problem before. the 1st time i powered on the Tab S8 ultra, the very 2nd screen. on the 1st it asks for the country, then on the 2nd it asks to "scan a qr code". it doesn't specify which qr code, as if it was totally obvious to what it is referring. it might as well have been asking "type in the number".

there is no other explanation, no "Skip", no "Cancel". you can only scan this obviously very well known qr code or go back to the country screen.

do you have any idea what qr code it wants? I followed another thread regarding this happening on a galaxy s22 ultra (phone), and the advice given was that the phone box contained a brown envelope with this qr code, but there's no such a thing in my tablet's box.

help please?

cheers

neil, london

======================= problem solved =======================

Re: Tab S8 Ultra first setup. Stuck at QR code

Members_3Rj5BnX — Fri, 04 Mar 2022 16:27:44 GMT

Hi, have you managed to solve the problem? I am now stuck, too.

Re: Re: Tab S8 Ultra first setup. Stuck at QR code

NeilJT63 — Fri, 04 Mar 2022 16:31:51 GMT

hi. yes, i only needed to reboot the tablet. when the 1st setup started again, it didn't ask that question, it moved to the next step.

good luck

Re: Tab S8 Ultra first setup. Stuck at QR code

Combat1 — Sun, 06 Mar 2022 08:08:25 GMT

It happened to me to. I've never encountered a bug so early on in terms of user experience lol!!!

Re: Tab S8 Ultra first setup. Stuck at QR code

Members_aZ2O7ei — Tue, 19 Apr 2022 18:42:24 GMT

Hi Have you managed to find a fix yet? as I have the same problem and a reboot did not work😐

Re: Re: Tab S8 Ultra first setup. Stuck at QR code

Combat1 — Tue, 19 Apr 2022 20:03:13 GMT

The reboot worked for me so if doesn't work for you then I'm not able to help. Sorry about that and good luck.

Re: Tab S8 Ultra first setup. Stuck at QR code

CaptainsKnickers — Wed, 29 Jun 2022 17:07:22 GMT

Has anyone found the qr code that you need to scan ?

Re: Re: Tab S8 Ultra first setup. Stuck at QR code

NeilJT63 — Wed, 29 Jun 2022 20:59:49 GMT

the answer is in the thread

Re: Re: Re: Tab S8 Ultra first setup. Stuck at QR code

Lindalou71 — Sat, 22 Apr 2023 19:54:56 GMT

Silly question but how do i reboot?

Re: Tab S8 Ultra first setup. Stuck at QR code

AndrewL — Sun, 23 Apr 2023 09:49:32 GMT

@Lindalou71: Press and hold the Side Key on the side of your tablet until the Power menu appears on screen, then tap 'Restart'. You can also swipe from the top of the screen to the bottom, then again to enlarge the Quick Panel, and tap the power button that appears in the top right corner of the screen.

Re: Tab S8 Ultra first setup. Stuck at QR code

mik24 — Sun, 14 May 2023 19:47:24 GMT

I have the same problem with an tab A8

Re: Re: Tab S8 Ultra first setup. Stuck at QR code

Legin7 — Tue, 10 Oct 2023 14:49:30 GMT

Reboot worked on my tab A8

Re: Tab S8 Ultra first setup. Stuck at QR code

fennel — Tue, 28 Nov 2023 18:18:39 GMT

So where is the said QR code to be scanned please

Re: Tab S8 Ultra first setup. Stuck at QR code

jewelzRey — Tue, 16 Jan 2024 18:38:34 GMT

I've recently brought a Samsung galaxy tab A8 and it needs a QR code I'm stuck!! Please help

Re: Tab S8 Ultra first setup. Stuck at QR code

noshky — Sat, 28 Sep 2024 11:52:54 GMT

Never say never, but I’ve close to never had such a devastating user experience at the third step of setting up this Samsung Galaxy Tab A9. It turned out to be my user mistake, due to a similarly bad user experience at step 1.

So this is how it goes:

- step 1: we’re faced with an animated language selection screen, or at least we believe it’s the language selection screen. Frustrated having to wait for our language for quite a while, while it’s spinning through all the languages of the world, we tap on the display and somehow magically proceed to the actual language selection screen (step 2).

- step 2: we select our language and proceed

- step 3: asking for a QR code and we’re not sure whether we are completely stupid now, or whether they are.

The “mistake” has been made at step 1. That’s not a language selection screen, but just some animation. We can tap any “start” button in any language to proceed to the step 2 language selection screen.

However, when we tap like 5 times, this seems to be a special feature for mass configuration devices, it also shows a gray info “tap N more times to enter QR code”, but we don’t notice or understand that.

If we tap on any blue “start” button of any language, we go through the normal setup. But this trap is a really nasty one. It should be awarded the anti UX award of the decade.

Hope this explanation helps others who have stepped into this trap and don’t believe whether it’s real.

Re: Re: Tab S8 Ultra first setup. Stuck at QR code

Jessdress — Thu, 12 Dec 2024 12:14:37 GMT

Thank you so much for the bug help. It literally happened to me just now.