topic Re: Service not available in Galaxy Apps and Samsung Themes in Tablets

Service not available in Galaxy Apps and Samsung Themes

berryb — Thu, 31 May 2018 08:25:45 GMT

Hi! I have not been able to use Galaxy Apps and Samsung Themes since morning and I always get these error messages when I try to use these two apps on my Samsung Galaxy A3 (2016) (SM-A310F).

- Android 7.0

- Galaxy Apps ver. 4.2.21.1

- Samsung Themes ver. 4.0.98.80319

Is there anybody else who has the same issue?

Re: Service not available in Galaxy Apps and Samsung Themes

berryb — Wed, 30 May 2018 12:46:13 GMT

Oh, one more thing: I have already tried to log out and log in back to my Samsung account and I also deleted cache and data of the two apps but they didn't help at all.

Re: Service not available in Galaxy Apps and Samsung Themes

Topsecret9 — Wed, 30 May 2018 14:25:35 GMT

Same here after oreo update on my tab s3.. don’t know what to do 😕

Re: Service not available in Galaxy Apps and Samsung Themes

Anonymous User — Wed, 30 May 2018 17:50:53 GMT

Same here. I've just bought an S8+, updated with Oreo and the whole Galaxy Apps not working. (Service not available)

Re: Service not available in Galaxy Apps and Samsung Themes

berryb — Wed, 30 May 2018 18:02:34 GMT

By the way, I have Android Nougat on my A3 (2016). I guess this problem could be on more Android versions.

Re: Service not available in Galaxy Apps and Samsung Themes

kraszi — Wed, 30 May 2018 19:11:58 GMT

Same error here. On an old installation with android 7 it is working, on a new android 8 it is not. Error is 2221

Re: Service not available in Galaxy Apps and Samsung Themes

berryb — Wed, 30 May 2018 19:25:33 GMT

I had a security update a couple of weeks ago but the Android version remained 7.0 on my phone.

I reported this problem to the Samsung Customer Service. They forwarded my question to the Galaxy Apps/Gear Apps/Theme Store developers. We'll see what the answer will be. Hopefully it will be solved soon.

Re: Service not available in Galaxy Apps and Samsung Themes

kraszi — Wed, 30 May 2018 19:48:13 GMT

I just reinstalled a j3 2017 device and it has the same error but with a different code. I think it will be a Samsung error and not a device error.

Re: Service not available in Galaxy Apps and Samsung Themes

glsb — Wed, 30 May 2018 19:57:09 GMT

Same here. One minute Galaxy Apps was working properly, the next :"Service unavailable: (2223:1000:..., 2221:1000:...)". Galaxy Apps 4.2.22.2

What did not work:

- sign out of Samsung account and sign back

- delete Samsung account from phone

- factory reset (now I cannot even update Samsung apps from the Samsung Apps Store. Messages, Themes, Samsung Internet browser, etc.)

Re: Service not available in Galaxy Apps and Samsung Themes

v11viktor — Thu, 31 May 2018 05:15:18 GMT

Same problem here

Error

Service not unavailable

Re: Service not available in Galaxy Apps and Samsung Themes

Marbuel — Thu, 31 May 2018 06:15:52 GMT

Same here (S9+)

Re: Service not available in Galaxy Apps and Samsung Themes

Attila1985 — Thu, 31 May 2018 06:29:26 GMT

Same here, Galaxy A8.... four days ago purchased.

Re: Service not available in Galaxy Apps and Samsung Themes

berryb — Thu, 31 May 2018 10:50:31 GMT

Hmm, there is a lot of Hungarian users here. I'm Hungarian, too. I wonder if this problem occurs in other countries or regions in Europe...

Re: Service not available in Galaxy Apps and Samsung Themes

Topsecret9 — Thu, 31 May 2018 10:21:14 GMT

#metoo

Re: Service not available in Galaxy Apps and Samsung Themes

v11viktor — Thu, 31 May 2018 10:57:57 GMT

Something happened. Finally works my Galaxy Apps right now. I'm Hungarian too.

Re: Service not available in Galaxy Apps and Samsung Themes

berryb — Thu, 31 May 2018 11:04:35 GMT

Yeah, mine works fine, too. I guess Samsung fixed the problem.

Re: Service not available in Galaxy Apps and Samsung Themes

kraszi — Thu, 31 May 2018 11:42:06 GMT

Hi,

same here, it was a server fix.

BR,

kraszi

Re: Service not available in Galaxy Apps and Samsung Themes

Sondos — Fri, 09 Nov 2018 14:31:37 GMT

I have this problem too

When i had last version i could download themes which now i cant download

Mine is samsung A7 2016

Re: Service not available in Galaxy Apps and Samsung Themes

Al3anooood74 — Sun, 03 Feb 2019 21:09:15 GMT

My note9 galaxy app does not work after last update

No services or no network contact

I don't know what to do

Re: Service not available in Galaxy Apps and Samsung Themes

Al3anooood74 — Sun, 03 Feb 2019 21:12:21 GMT

My to I have the same problem with my new note 9

No galaxy app

No account

No theme

No serves

No network

What to do ??????