topic Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed down .. in Tablets

Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Sat, 23 Oct 2021 10:33:16 GMT

I installed the latest update for the Tab S7 Plus yesterday afternoon and since then my tab has been intermittently lagging and the screen also becomes unresponsive. Is this just a "me" problem or a "we" problem?

I'm hoping that there's a quick fix for this because this is a pain.

Edit:

22.10.21

I've just installed the update. Here are the details of the update:

Version: T970XXU2BUJ3 / T970OXM2BUJ3

Size: 303.46 MB

Security patch level: 1 Oct 2021

This update has fixed the issues I was having.

Re: Latest update for the Tab S7 Plus has slowed down my device.

Fiona26 — Sat, 25 Sep 2021 07:49:00 GMT

Wipe cache partition, also download good guardians from galaxy store. Run galaxy app booster. See if this helps.

Re: Re: Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Sat, 25 Sep 2021 07:55:49 GMT

Thanks, Fiona. I did run the app booster as soon as I updated but I will try this again and this time with all apps and not just frequently used apps. How do I wipe cache partition?

Re: Re: Re: Latest update for the Tab S7 Plus has slowed down my device.

Fiona26 — Sat, 25 Sep 2021 09:19:39 GMT

https://youtu.be/IhTsSbXwUIk
If you do not have a pc. USB c headphones plugged in will work to.
Sometimes just rebooting the tab can also help with issues. To reboot hold volume down and power key together until your tablet powers off itself, then restarts.

Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Sat, 25 Sep 2021 13:31:34 GMT

Thanks again, Fiona. I will try this.

Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Sun, 26 Sep 2021 20:03:11 GMT

I rebooted but the problem still persists and I tried accessing the boot menu using USB C headphones but that didn't seem to work, the tablet restarted normally. I guess I'm going to have to use my computer for this. It doesn't make sense why Samsung requires the need to have the tablet plugged in to a computer 🙄. Oh well.

Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed down my d..

Mallone — Sun, 26 Sep 2021 20:22:02 GMT

It's silly because some people have likely replaced their computers for Samsung tablets and it'd be extremely problematic for them. I may decide to factory reset mine too because I have nothing on it that needs to be backed up. Thank you for your ever present help, Fiona.

Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed down ..

Fiona26 — Sun, 26 Sep 2021 20:28:53 GMT

Hopefully they change it back in android 12. Let me know if the factory reset solves the issues.

Re: Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed d..

Mallone — Sun, 26 Sep 2021 21:18:52 GMT

Hopefully.

I'll definitely let you know.

Re: Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed d..

Mallone — Mon, 27 Sep 2021 00:58:13 GMT

I think the problem is now sorted after the factory reset. Let's just hope it stays this way. Thanks again for all your help!

Re: Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slowed d..

Mallone — Mon, 27 Sep 2021 10:27:51 GMT

Hi Fiona, after using my tablet for about an hour this morning I've noticed that my tablet is still lagging. I'm just hoping Samsung releases a fix for this ASAP.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has slow..

Fiona26 — Mon, 27 Sep 2021 10:43:31 GMT

Then what I suggest, go to get help at the bottom of the home page on the members app. Then go to report error, let the developers know your experience issues with the tab s7+ after recent update. Hopefully it will get fixed soon.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Latest update for the Tab S7 Plus has ..

Mallone — Mon, 27 Sep 2021 10:50:31 GMT

I'll do that, thanks.

Re: Latest update for the Tab S7 Plus has slowed down my device.

Members_Ogiq0Qu — Mon, 27 Sep 2021 17:53:31 GMT

I am experiencing the same problems with my S7+. Factory reset is not an option, I hope for an update to fix it.

Re: Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Mon, 27 Sep 2021 18:01:37 GMT

I factory reset mine twice and the after the second time of doing so my tab was misbehaving even more so don't bother with that. I have sent in an error report to Samsung so hopefully they'll work out a fix soon. I suggest that you too put in an error report.

Re: Latest update for the Tab S7 Plus has slowed down my device.

spf — Mon, 27 Sep 2021 19:56:46 GMT

Have also sent an error report as I'm also experiencing random unresponsiveness

Re: Latest update for the Tab S7 Plus has slowed down my device.

spf — Mon, 04 Oct 2021 10:02:49 GMT

Is there a way to blackout the last update‽ The unresposiveness although brief is starting get irritating now !

Re: Latest update for the Tab S7 Plus has slowed down my device.

micstewart — Wed, 06 Oct 2021 10:44:59 GMT

Hi there, add me to the list unfortunately. A factory reset is a major headache unfortunately as I have over a year of data on my device which I would be slightly nervy about relying on a restore for. Does anyone know when the next update is due and could someone point me in the correct direction to log it as a fault with Samsung. thanks

Re: Latest update for the Tab S7 Plus has slowed down my device.

Spike6680 — Sat, 09 Oct 2021 07:23:43 GMT

I am also having the same issue after the last update. The touch screen will intermittently become unresponsive for several seconds. I think this is a larger issue than is being acknowledged.

Re: Re: Latest update for the Tab S7 Plus has slowed down my device.

Mallone — Sat, 09 Oct 2021 07:30:00 GMT

On the homepage of this app there'll be a 'get help' button. There, you'll be able to send in an error log. I've done this, and Samsung responded a few days ago saying there'll look into the error and get back to me. I'm still waiting.