https://eu.community.samsung.com/t5/computers-it/360-camera-problem/m-p/1069358#M970 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/454180">@Squeaky</a>&nbsp;</P> <P>&nbsp;</P> <P>Are you still having this issue? If so, check that both your camera and your phone are on the latest software. You can check the camera by following <A href="https://www.samsung.com/uk/support/mobile-devices/how-do-i-update-the-firmware-on-my-gear-360/" target="_self">this link</A>.</P> Sat, 06 Apr 2019 15:05:31 GMT ChrisM 2019-04-06T15:05:31Z https://eu.community.samsung.com/t5/computers-it/360-camera-problem/m-p/1039262#M950 <P>Hi, I have a first generation 360 cam, I haven't used it in a while, tonight I connected my s8 phone to it but constantly keep getting "check your connection" messages everytime I try use the view icon, have I missed something?&nbsp;</P> Wed, 27 Mar 2019 21:37:07 GMT https://eu.community.samsung.com/t5/computers-it/360-camera-problem/m-p/1039262#M950 Squeaky 2019-03-27T21:37:07Z https://eu.community.samsung.com/t5/computers-it/360-camera-problem/m-p/1069358#M970 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/454180">@Squeaky</a>&nbsp;</P> <P>&nbsp;</P> <P>Are you still having this issue? If so, check that both your camera and your phone are on the latest software. You can check the camera by following <A href="https://www.samsung.com/uk/support/mobile-devices/how-do-i-update-the-firmware-on-my-gear-360/" target="_self">this link</A>.</P> Sat, 06 Apr 2019 15:05:31 GMT https://eu.community.samsung.com/t5/computers-it/360-camera-problem/m-p/1069358#M970 ChrisM 2019-04-06T15:05:31Z