topic Re: Galaxy buds 2 Pro continuously disconnect and reconnect in Computers & IT

Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 21:09:09 GMT

Does anyone get this and manage to find a fix? My buds keep connecting and disconnecting between my Galaxy S22 Ultra and my Galaxy Book2 Pro. It's like one device keeps stealing the connection from the other, releases it and then does it again repeatedly. For my buds to stay connected to my phone I either have to unpair them from my laptop or turn off the Bluetooth on it. Incredibly annoying, especially how seamless the Samsung ecosystem is supposed to be. If I don't have my laptop on, the buds stay connected to my phone without issue. Hope someone can shed some light on this. As I write this, i've just been prompted to update the Bios on my laptop, but I'm not holding my breath!

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Wed, 05 Apr 2023 21:33:36 GMT

Unfortunately the Galaxy Buds 2 Pro earbuds don't support multipoint connections, meaning they can only be connected to one device at any given time.

Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 21:37:56 GMT

Thanks. I don't think this is the issue. The buds are supposed to be able to seamlessly swap connection from one device to another however this doesn't happen (but used to). Now if my buds are on and my laptop and phone are on. They wint stay connected to either device.

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 21:44:35 GMT

Plus there's lots of other strange behaviour going on. For example, right now, my GB2 shows my buds as being connected (and not connected to my s22), yet there's no sound output and they don't show as option to select in the output list. When I try to disconnect them from thr bluetooth menu it says 'couldn't be disconnected'. The only way to kill the connection is to put them back in the case. However when I reopen the case they reconnect but thr sound still outputs from the laptop. I literally want to bin them both. It seems like a problem with the laptop

Re: Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Wed, 05 Apr 2023 21:46:56 GMT

For that. I believe you need to be using same account on both devices.
Also check your permissions to make sure all are allowed incase something changed.

Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Wed, 05 Apr 2023 21:55:45 GMT

Unfortunately I don't have a laptop to replicate your situation. Maybe someone can help you.

Also try searching ' Bluetooth scan history' under phone settings and see if 'sync with Samsung cloud's is ON.

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Wed, 05 Apr 2023 22:02:06 GMT

I would also recommend to check for any driver updates for the laptop and any app updates for the buds.

Re: Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 22:06:19 GMT

No probs thanks for taking the time to help. Sync is in by the way

Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 22:06:39 GMT

And no updates or driver updates pending

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 22:07:48 GMT

I'm thinking now it's an issue with the buds. I've just paired my old Galaxy buds to both devices and they behave as they should. Can connect back and forth between phone and laptop with no issues whatsoever

Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Wed, 05 Apr 2023 22:10:29 GMT

Then maybe best to unpair them start from scratch and see if it helps the cause.

Re: Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

dotdotdot — Wed, 05 Apr 2023 22:42:32 GMT

Also done this countless times! I think I need to go into a Samsung store with both devices. Thanks anyways

Re: Re: Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

GoanGeek — Thu, 06 Apr 2023 06:05:36 GMT

Best of luck. Do post if you find a Solution.

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

Saxacat — Tue, 11 Apr 2023 12:19:42 GMT

I have a problem with my Buds2 Pro and messenger, on my S23 ultra. When I take a bud out the case to sound goes to the bud, by the time I get it in my ear the sound has gone back to the phone, and nothing I do can get the sound to the buds. My phone tells me the buds are connected, the mics are picking up my voice, but the sound will only come from the phone. My old buds+ don't have the same problem and it is also only with messenger.

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

Members_pkVBLDt — Fri, 15 Sep 2023 23:08:38 GMT

Having the same problem. Any ideas? Seems to have only started happening recently. Not sure if it was recent buds software update or an galaxy book update? The whole reason I purchased both the buds and the galaxy book was to avoid problems like this. Supposed to be a seamless ecosystem!

Re: Re: Galaxy buds 2 Pro continuously disconnect and reconnect

WallopingFern12 — Tue, 30 Apr 2024 23:46:37 GMT

It doesn't just happen between phone and laptop It also happens phone to phone. My old S9 is stealing the connection from my s22 ultra

Re: Galaxy buds 2 Pro continuously disconnect and reconnect

Darmi — Mon, 10 Jun 2024 16:46:01 GMT

Similar thing happening to me. I have s24u and buds2 pro. No problems with connection until recently. Suddenly they refuse to connect to calls on my phone, meaning I have to take off the buds to take a call. And also when I try to connect it to my windows PC (not a Samsung), on PC it says connection successful, but immidiately after my phone connects back. It shows connected to calls on my phone for like a second, but disconnects after, leaving it just connected to media. Has anybody found a fix? If not, I guess I'll have to replace them under warranty, cuz it works fine with my old JBL buds