topic Re: G7 monitor right side black in Computers & IT

G7 monitor right side black

topeav — Tue, 25 May 2021 15:25:23 GMT

hi guy as you can see as I was gaming today the right side of the screen went darker that the rest

I so far tried reset and changing from display port to hdmi and also unplugging the power.

Any help greatly appreciated

Monitor is on latest firmware version

32" G75T Curved WQHD, 240Hz, QLED Monitor LC32G75TQSUXEN

Re: G7 monitor right side black

AndrewL — Tue, 25 May 2021 16:11:12 GMT

@topeav: I'm sorry to hear that you've encountered this issue. If the problem has persisted following a reset and power cycle, and it is present on all channels and sources, then I recommend reaching out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, where an advisor will be able to assist you further, and arrange any necessary repairs. Apologies for any inconvenience this may cause you.

Re: G7 monitor right side black

topeav — Thu, 27 May 2021 20:06:51 GMT

What is the longest they can keep the monitor for repair?

Re: G7 monitor right side black

Members_SFiQDoe — Tue, 13 Sep 2022 14:55:46 GMT

YO BRO, how you fix this problem

Re: Re: G7 monitor right side black

topeav — Tue, 13 Sep 2022 14:58:54 GMT

By sending it for repair

Re: Re: Re: G7 monitor right side black

Luis2642 — Mon, 20 Nov 2023 23:19:24 GMT

How did it all work out I the end? Same exact thing just happened to me 20 minutes ago.

Re: G7 monitor right side black

warzone2024 — Tue, 16 Apr 2024 20:31:16 GMT

Just encountered the same problem which sucks because i've only had it for just over 3 years now which is pretty poor giving the price i paid for it