topic Re: Samsing SSD 970 EVO Plus Running Hot in Computers & IT

Samsing SSD 970 EVO Plus Running Hot

Marc100 — Thu, 20 Feb 2020 20:34:51 GMT

My Dell XPS 13 9350 laptop was delivered new in 2016 and was fitted with a Samsung SSD PM 951 NVMe 1Tb. Idling speed of this drive was around 45 to 50C. Under load - video editing for example, the temperature varied from 55 to 60C.

Two months ago I replaced the PM 951 with a Samsung SSD 970 EVO Plus NVMe 2Tb. This drive idles around 55 to 60 C. Under load it rises to 65to 70C.

While running Samsung Magician performance benchmark just now it rose to 76C.

Is this normal? Does Samsung consider this to be acceptable given that Magician says "too high"?

Re: Samsing SSD 970 EVO Plus Running Hot

Marc100 — Sun, 23 Feb 2020 13:47:12 GMT

Anyone else think their 970 EVO Plus is running hot?

Re: Samsing SSD 970 EVO Plus Running Hot

NathanLiles — Mon, 20 Apr 2020 20:32:44 GMT

Mine is also saying the temperature is 'too high' under minimal load. I have the same model and size - 970 EVO plus 2 TB. Did you ever figure out what may be the issue?

Re: Samsing SSD 970 EVO Plus Running Hot

Marc100 — Mon, 20 Apr 2020 22:42:56 GMT

Hi Nathan,

I eventually contacted Samsung Support. I was asked to carry out a number of tasks and submitted the results to them. Their reply was:

From Magician, everything looks fine. There is no critical warning about the temperature.

Does the SSD get enough airflow?

I believe it does but until I can get the back off my laptop ( I am away from home at the moment) to check for dust etc I can't be sure.

Re: Samsing SSD 970 EVO Plus Running Hot

CrusaderNN — Thu, 30 Apr 2020 17:49:56 GMT

I am having just the same issue(?). Samsung SSD970 EVO 250 GB in a middle tower case with sufficient airflow (3+1 big fans), having 55 degrees in idle state (Magician says "too hot").

When I was composing my desktop in January,2019, I had read somewhere that EVO drives are always more hot than other SSD drives - but it doesn`t affect performance or health. Having this desktop run everyday for more than a year and playing 3Daction eventially, - and having this PC safe and sound - I come to conclusion that this "hot" issue is not an issue at all.

The reason I am writing is recent Magician update and this quite confusing message "Too high". I`ve started to google - and here I am:-)

Well, It`s your turn, Mr. Samsung-wise-guys, to say us why it is too high for so many of us:-)

Re: Samsing SSD 970 EVO Plus Running Hot

Patrick — Fri, 01 May 2020 19:04:34 GMT

Its because nvme cards have much higher bandwidth than normal ssd's. The much higher speeds produce much more heat. Thus only use nvme if you have good cooling.

Re: Samsing SSD 970 EVO Plus Running Hot

RuneX21 — Mon, 18 May 2020 23:35:25 GMT

I just installed mine (After a brutal day and a half of screwing around trying to replace my boot drive) and its hitting between 65-75 regardless of load.

I have a Dell Inspiron AIO 7775 which is for work only, but wanted this to speed up my access to office files as the 7200 was extremely slow. (far slower than a 7200 ever should have been) The speeds are great with the SSD, but I am concerned with the heat. Anyone have a solution for this? I may go buy some thermal compound to put over it and try and dissapate the heat, but id prefer a different solution.

Also, if you have a dell and want to change your boot to an ssd, save yourself some time and just wipe the drive and do a clean install. Something about the Dell bios seems to hate the evo 970s.

Re: Samsing SSD 970 EVO Plus Running Hot

TeaBiscuit — Thu, 28 May 2020 16:33:00 GMT

I have a Dell G7 and after installing my 970 plus it runs at 61C when using a fan cooling pad and the system fans on full. When running under minimal conditions (just web browsing, no gaming) I normally see 65-70C.

Called the support center and they were less than helpful saying that since it is under warrenty if I want I can just return it.
I looked into heat sink options but there is only 3mm clearence so not sure what we have for choices. Also, I wonder if even with a heat sink what the gain would be because it also needs air flow to work well.

Re: Samsing SSD 970 EVO Plus Running Hot

Marc100 — Thu, 28 May 2020 23:15:57 GMT

I received this info from Samsung Support when I qqueried my high temps:

A high drive temperature does not necessarily mean that the drive is faulty, especially if it is within the recommended temperature when used.

Please note that Samsung does not manufacture nor recommend the use of a third-party radiator or heatsink on its SSDs, since it is not necessary.

This is because the 970 EVO Plus has advanced thermal control solutions that enhance performance with reduced heat risk. Dynamic Thermal Guard (DTG) technology proactively prevents overheating, and a heat spreader with an integrated thin copper film dissipates heat more efficiently. Additionally, a nickel coating on the Phoenix controller also helps to dissipate heat faster during heavy workload use in order to ensure the high levels of quality and reliability.

You, therefore, do not need a radiator specifically for your SSD 970 EVO Plus.

Please be informed as well that using a heatsink on your SSD will require the peeling of the label on the drive. Removing the label on your drive will automatically void the drive’s warranty and warranty service will no longer be possible.

Re: Samsing SSD 970 EVO Plus Running Hot

BlackOven — Thu, 04 Jun 2020 18:44:18 GMT

Hi. What's your current write speed in your dell 9350

Re: Samsing SSD 970 EVO Plus Running Hot

TeaBiscuit — Thu, 04 Jun 2020 19:39:59 GMT

My benchmark

Re: Samsing SSD 970 EVO Plus Running Hot

Dypsis — Fri, 12 Jun 2020 04:19:45 GMT

I have a Samsung 970 Pro NVMe and Samsung Magician is telling me that it is too hot.
It is currently running 55°C at idle. The ambient temperature is only 23°C.

Re: Samsing SSD 970 EVO Plus Running Hot

Undermoose — Mon, 15 Jun 2020 15:13:17 GMT

I too see 55c idle in Magician, and 66c using ATTO benchmark.

I guess this is normal, but I'm not happy about it given the thermal spec is 70c.

Re: Samsing SSD 970 EVO Plus Running Hot

Patrick — Mon, 15 Jun 2020 16:41:15 GMT

Nvme operate at higher bandwith and produce more heat than normal ssd so extra and better cooling is needed.

Re: Samsing SSD 970 EVO Plus Running Hot

Undermoose — Mon, 15 Jun 2020 17:55:28 GMT

PAnonemous that answer isn't entirely true, some newer NVMe run cooler, but what is true is a cooling solution is a good idea to prevent throttling on heavy workloads. Anyway, new motherboards like mine, Gigabyte Aorus Xtreme TRX40, are designed around the latest tech. This motherboard's slots with heat sinks and a fan are producing this same result. In my opinion it's clear that Samsung NVMe drives are running hotter on average if multiple people are reporting the same exact issue. My idle temp on my Samsung 970 EVO 1TB is 55c.

Re: Samsing SSD 970 EVO Plus Running Hot

Patrick — Mon, 15 Jun 2020 18:39:11 GMT

But it is, to get the higher speed nvme ssd have in comparison to normal ssd , nvme operate on a much higher bandwith wich produces ALOT more heat. Even nvme who are designed to run cooler will still get hot unless the user provides enough cooling. Ofcourse some dont care and the cards wont die when they are hot. But everyone prefers them cool to prevent them operating slower than they can be.

Re: Samsing SSD 970 EVO Plus Running Hot

Undermoose — Mon, 15 Jun 2020 21:36:50 GMT

I'm not comparing to a SATA or SAS SSD, or SATA M.2 for that matter. I'm discussing NVMe SSD and they always have run hot to the point of needing coolers to prevent thottling. It's not a new concept. My motherboard has coolers built in, and a fan for that matter. It's one of the top end TRX40 motherboards on the market.

Please forgive me, but your not adding to this conversation, we know NMVe SSDs can benefit from coolers to prevent throttling. What's not understood is why people are coming up with the same results using high end equipment in some cases.

It appears the Samsung equipment runs hot. I'm also discussing this on the Gigabyte forums and people are not seeing these temps using other branded NVMe for example.

Re: Samsing SSD 970 EVO Plus Running Hot

Patrick — Mon, 15 Jun 2020 22:35:35 GMT

I am adding usefull intel you just wanna be ignorant and not hear me.

You can have a 10.000 dollar motherboard or 500 it wont matter, these nvme cards need a good cooled case so they dont trottle.

Samsung nvme cards are build for pure speed sadly this comes with alot of heat, i got one with proper cooling and it stays around 37 degrees celcius. If i remove some of my cooling elements it goes up to 70

Re: Samsing SSD 970 EVO Plus Running Hot

Undermoose — Mon, 15 Jun 2020 23:28:13 GMT

It may be useful to some to state this, but in the enthusiast category not so much as anyone that's looking at temps is typically enthusiast and understands this already. Consider your audience.

Here's some useful information:

I swapped my 970 EVO 1TB with the 960 PRO 1TB (the 960 PRO is now my boot disk), I did not change the M.2 slots the NVMe disks sit in, and the temps immediately dropped relative use case (boot vs non boot):

- 960 PRO (boot drive) sits at 48c idle vs 970 PRO (boot drive) 54c idle
- 970 EVO (non boot) sits at the same temp the 960 PRO did (non boot) - 47c-49c depending on ambient temp.

Magically the 970 EVO temp dropped, and the 960 temp stayed the same, after changing which disk was the boot disk.

In this limited research, buy the PRO variant for anything important, and get the EVO for games.

Re: Samsing SSD 970 EVO Plus Running Hot

Dypsis — Tue, 16 Jun 2020 05:58:31 GMT

@PAnonemous

Are you suggesting that I get a third party SSD cooler?

My motherboard is a GIGABYTE X299X DESIGNARE 10G.

My case is a Fractal Design Define 7.

My Core i9-10900X CPU runs very cool with a Noctua NH-D15 cooler. Much cooler than I expected.

Over the years, it has been the CPU that has been the challenge to keep cool.

Who would have thought that in 2020, it is the SSD that is running hotter than the CPU?