topic Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0 in Computers & IT

FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

0x6A7232 — Fri, 15 Dec 2023 01:19:27 GMT

Thanks to @Neil23, I've got the solution down (I think!

Force-quitting Samsung Magician, even including the service, did not work for me until I added the argument -no-sandbox in the Task Scheduler (just add it after the /AUTOHIDE option that's already there).

1) Hit Start,

2) Search Task Scheduler, open it,

3) Scroll down the list to Samsung Magician, double-click it to open,

4) Click the Actions tab at the top,

5) Then double-click on Start a program

6) Now, in the lower-right, click in the box Add arguments (optional), and after /AUTOHIDE put a space and then -no-sandbox

7) Then click OK,

Then click OK on the next box.

9) Restart your computer.

Looks like there is another potential issue involving the PATH environment variable being missing, here's the fix if that is the issue, thx @aurum79 :

Change your windows system PATH variable to include the new Samsung Director (C:\Program Files (x86)\Samsung\Samsung Magician). This is done by right clicking on the Start Button, Selecting System from the context menu, choosing Advanced System Settings, going to the Advanced tab, clicking Environment Variables, Clicking on the variable called "Path", then "Edit", selecting "New" and adding the path above

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

aurum79 — Thu, 14 Dec 2023 13:07:15 GMT

I have latest Samsung Magician 8 working on Windows 11. Here is what I did: Install Samsung Magician. Turn off autostart option after installation has completed (Options button). Delete the link to the app the install placed on the desktop. Change your windows system PATH variable to include the new Samsung Director (C:\Program Files (x86)\Samsung\Samsung Magician). This is done by right clicking on the Start Button, Selecting System from the context menu, choosing Advanced System Settings, going to the Advanced tab, clicking Environment Variables, Clicking on the variable called "Path", then "Edit", selecting "New" and adding the path above. Then add a link to the SamsungMagician.exe app in this folder to your desktop. The problem is stupid -- Samsung Magician can't find its own directory. REBOOT. Magician SHOULD NOT AUTOSTART. Then start Magician with the link you created every time you boot (or set this link to autostart if you know how). Works every time!

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

blaze378 — Fri, 26 Apr 2024 17:51:42 GMT

Try this, it worked for me:

Open a Powershell as Administrator.
Run this:
start "C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe" --disable-gpu-sandbox

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

QC91 — Sun, 12 May 2024 21:20:29 GMT

the Powershell as Administrator. Works Great it fix the problem

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

Members_Qlzw5zZ — Wed, 16 Oct 2024 21:24:08 GMT

Tried all of the above an nothing works for me. When I install It appears to all be Ok but when I try to run magician it brings an icon up on the toolbar and then never loads past that point. Watching the memory/cpu/disk, there is a flurry of activity on all three when I click on the program and then disk and cpu activity for the app fall to zero. There also appear to be three instances of the app that open simultaneously on task manager, along with the magician service. Im tech savvy but not an IT expert. I've tried all of the above to no avail and now spent about 6 hours trying to get it to work so almost at the point of returning the SSD under warranty even though its not even been connected yet

It seems really difficult to get any support from Samsung for this who don't seem to have an email address for support of anything other than their mobile devices, appliances and TV's

What is really annoying is it worked like clockwork on my other win 10 PC and I was so impressed with the SSD and magician that I bought another one for the second PC in the family.

Any other suggestions on what I could try? Has anyone had any success contacting someone in Samsung tech support who can guide you through a fix?

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

cyberspider99 — Thu, 12 Dec 2024 02:11:41 GMT

I have this exact problem. I have not tried the above yet though.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

Neene — Fri, 17 Jan 2025 13:12:27 GMT

An instant fix, thank you

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

GalaxyForeverYoung — Fri, 07 Feb 2025 21:54:25 GMT

Same pbm on W11 2024H2 and Magician 8.2. This pbm has been going on for years and Samsung have done nothing.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

stenovitz — Mon, 12 May 2025 13:16:58 GMT

Tried all of the above too without luck. I'm on W11 2024H2 as well...

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

stenovitz — Mon, 12 May 2025 14:47:28 GMT

Heureka!

This for Win11 2024H2
Magician ver. 8.3.1

Clue to me was parameters -disable-gpu-sandbox -no-sandbox

This either as a part of the command line for the program shortcut icon, change parameter to this:

"C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe" --disable-gpu-sandbox -no-sandbox"

Or via System Task Scheduler actions tab argument as parameter '-disable-gpu-sandbox -no-sandbox' (detailed walkthrough in OP tip)

Or per instance as cli command via PowerShell as admin, run command:
start "C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe" --disable-gpu-sandbox -no-sandbox"

Must say I was on a long journey here, starting way before I found this thread.

CCleaner is usually my salvation when cleaning the registry, but even here there was a lot in the registry and manual cleaning.
In addition, AppData Roaming with a path left behind that had to be deleted, as well as in Program Data.

I also tried Windows path environment variables with both C:\Program Files (x86)\Samsung\Samsung Magician and C:\ProgramData\Samsung\Samsung Magician

But still felt left alone in the desert until it occurred to me to add this command line, just by chance

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

i3v — Thu, 12 Jun 2025 17:16:18 GMT

I've just installed "Samsung_Magician_Installer_Official_8.3.1.820.exe" . The start menu shortcut created by installed already got the " --disable-gpu-sandbox" parameter. However, it still does not work for me. At least via RDP (both client and server are Windows 10 22H2).

Such a shame for Samsung...

Re: Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 ..

GalaxyForeverYoung — Sun, 08 Jun 2025 22:32:50 GMT

Now seems fixed for me on W11 2024H2 by Magician 8.3.1

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

Trespas — Tue, 24 Jun 2025 12:38:30 GMT

Still doesn't work. None of these old "no-sanbox" fixes work. Fresh install doesn't work. Nothing works. The devs responsible for magician are talentless hacks.

I'm fed up, gonna file a claim for false advertising, not being able to update my firmware and similar things. Glad I live in EU where they have some power reg. manufacturers.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

Flyingmole — Sun, 27 Jul 2025 22:57:16 GMT

Try this
power shell with admin rights
start "C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe" --force-node-api-uncaught-exceptions-policy=true

Or change start options to --force-node-api-uncaught-exceptions-policy=true

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

aurum79 — Sun, 27 Jul 2025 23:48:45 GMT

Does not work. Same result. Failure.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

Trespas — Sat, 02 Aug 2025 04:06:27 GMT

I've gone through all of these options, and pretty much anything electron related with no luck.

As not being one to give up, and lucky enough to have spare computers, I just took everything out of the machine where Magician refuses to work. Just because I got annoyed when I couldn't update a firmware on one of the drives.

So, I left only 1 drive installed on the "primary" slot. It didn't work at first, but after a few tries, it did. After doing the firmware update, I started adding drives back. Two drives worked, three didn't. Went through logs, and it's the same as always: The service "samsungmagicianSVC" seems to be the issue. So, I set up the options on "what to do after a service fails" to start the service again after the first failure. Started magician again and then just stared at process manager on what it was doing.

The service got stuck at about the same point (well, nearly same amount of memory used) every time and crashed. Started up again, crashed. After crashing-restarting on the background for a while the service just "stabilized" and didn't crash.

After that I started magician normally, with no flags added, and it worked just fine (until reboot). Verified this behaviour a few times and always the same.

After this I added rest of my disks, so a few more m.2:s and a bunch of sata SSD:s. This was too much for the magician service to handle. I could leave it for hours and it was stuck on that crashing loop.

So, I came to the conclusion that Magician has multiple issues: Some GPU related and some others. Also, it might not be able to handle more than a few drives at a time on some platforms, especially if you have some drives on a PCI-E expansion card (which shouldn't matter) in addition to MB m.2 slots. None of these should be an issue if the app was made properly.

In fact, I got it to "work" and "detect" a drive on a expansion card, but magician was really, really confused and couldn't really do anything with the drive. Even though it recognized it as a samsung product. This was on a bifurcated pcie slot but the same thing happened without bifurcation.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

phoenX80 — Sun, 03 Aug 2025 08:18:46 GMT

Thank you steovitz, "C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe" --disable-gpu-sandbox -no-sandbox" did it for me.

Not only that this stupid binary doesn't install when other EXEs are in the directory then this. Next to the fact that my 4TB 990 pro crashes when writing more than like a Gig this is the worst SSD experience I ever had with an SSD. Was the last one.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

fengerone — Tue, 12 Aug 2025 18:31:05 GMT

2025 Aug

THIS WORKED:

3. Run in Compatibility Mode

Running the application in compatibility mode might resolve conflicts with your operating system.

Find the Samsung Magician executable file (SamsungMagician.exe). This is typically in C:\ Program Files (x86)\ Samsung\ Samsung Magician.
Right-click the file and select "Properties".
Go to the "Compatibility" tab.
Check the box for "Run this program in compatibility mode for:" and select a previous version of Windows, like Windows 8.
Also, check "Run this program as an administrator".
Click "Apply" and "OK".

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

aurum79 — Tue, 12 Aug 2025 20:51:15 GMT

This is the first thing everybody tries. It doesn't work.

Re: FIX solution for Samsung Magician won't start / fails to open 7.1 7.2 7.3 8.0

yossSP — Tue, 26 Aug 2025 15:45:23 GMT

Surprisingly, this tip did the trick for my system.

My setup:

Windows 11 Pro 2024H2 build 26100.4946 with every update (optionals included) until 2025/08/23.
Samsung SSD 970 EVO Plus 1TB PCIe Gen 3x4.
Intel CPU and motherboard chipset, PCIe Gen 3x4 compatible.

My changes:

No changes in Samsungs' service.
Disable app start in Task Scheduler.
Created a shortcut icon at desktop and added only"--disable-gpu-sandbox -no-sandbox" parameters.
Edit icon properties and check only "Run this program as an administrator".

At least, now I can manually start the app from my desktop.

I've got this issue years ago. It's incredible that a company like Samsung still didn't fix it... and it seems they'll never do it...