topic Re: J3 issues in Other Smartphones

J3 issues

Cassie1703 — Wed, 20 Nov 2024 16:14:04 GMT

My husband has a Samsung Galaxy J3 2017 model, which will not connect to the Internet via our WiFi, whereas my A52 will, any suggestions as to how I can rectify this please

Thank you

Re: J3 issues

Fiona26 — Wed, 20 Nov 2024 16:42:32 GMT

https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-connect-to-a-wi-fi-network/
Not sure if it has anything to do with the age of the phone now. But here is a link to some tips.

Re: J3 issues

lminvti — Wed, 20 Nov 2024 17:50:48 GMT

Hi there 👋

Really good advice from @Fiona26 if nothing in provided link works it might be due to phones age, as phone is no longer supported most apps won't work, also you no longer able get security updates. If nothing works I suggest get a new phone if it's in your budget.

Re: J3 issues

Galacticdude — Wed, 20 Nov 2024 18:49:18 GMT

J3 is very old I'd suggest upgrading to an s20 or so at least

Re: J3 issues

Iknowaboutthesephone — Wed, 27 Nov 2024 18:43:15 GMT

I am using an S7 edge right now and it is working absolutely fine. The phone might just be acting a little off.

Re: J3 issues

Iknowaboutthesephone — Wed, 27 Nov 2024 18:44:02 GMT

By the way no custom software installed. Still on8 and works perfectly.

Re: J3 issues

Iknowaboutthesephone — Wed, 27 Nov 2024 18:44:18 GMT

on 8

Re: J3 issues

Iknowaboutthesephone — Wed, 27 Nov 2024 18:44:48 GMT

When I mean "the phone" I meam the J3

Re: J3 issues

Iknowaboutthesephone — Wed, 27 Nov 2024 18:45:00 GMT

mean